Promenade Wine Tours and Taxi Service

We were looking for transportation out to Santa Rita Hills and Rick took us out for 3 hours. I had a couple places I knew I wanted go, but he made some suggestions that end up being my favorites. He was very personable and made the day relaxing. He will offer his suggestion, but also allows you to take over and go wherever you want. We used a 20% off coupon that I found in a local coupon book. He had no problem accepting that. Overall it was a very pleasant experience and I would definitely book him again.

this is the owner and dispatcher of promenade cab co. my name is richard boyens. i would like to respond to the negative review from Sara R. i would like to tell the part sara eliminated. i did ask her boyfriend about how they got there because i didnt dispatch any cars to take guests to the sunstone winery that day. i then told saras boyfriend that i would send a cab 15 miles to pick them up if he would promise to wait for the cab and not take alternative transportation über or otherwise. UNCOMFORTABLE OR NOT HE DID AGREE AND PROMISED TO WAIT. WELL 15 MINUTES LATER, i got a call from saras boyfriend saying they were CANCELLING the ride, that they had found an alternative ride.(HE LIED TO ME). my driver had just pulled into the parking lot telling me that sara and co. were loading into another taxi. it wouldnt have bothered me if they HAD NOT made my driver drive 15 miles before they decided that i had «made them uncomfortable». the real story is they called multiple cabs to come and get them from the very cold night air and whomever gets there first wins with no regard for ANY of the cab drivers time and money spent on gas there and back. sara and company are in it for themselves. like sara said, my company, promenade cab co, was recommended to her and is highly recommended by many of the local hotels for our outstanding service and friendly cab drivers. (dispatchers, maybe not so much i guess, as im responsible for my drivers well being) ;)

I would put zero stars if that was an option. My boyfriend called this service on the recommendation of our hotel and upon asking for a ride from Sunstone to downtown Solvang rick’s asked: «how did you get there, did you take an über?» (Why does this matter?). My boyfriend said «yes» and rick’s responded with «are there no users available?» (Does he not want our business?) we felt very uncomfortable riding with this service and another person in our party found another service to take us home. When we called back to cancel he asked «what did your über show up?» And we responded «no we found another service that was not so rude» and his response was «f-​you a**hole». Unacceptable!

On the advice of the hotel we booked ahead with Promenade. What a fun outing! We’ve been on tours in Napa and Santa Barbara, but this was the best. Rick does know the area inside and out and will follow your itinerary or make suggestions based on your likes. Make sure he takes you to the Lompoc wine ghetto. Twenty some odd vinters under one roof, each with their own history and niche wines will make you glad you didn’t drive yourself. When day is done, Rick can give you the best place for steak, seafood, or split-​pea soup!

Money well spent. If you want a reliable and friendly driver to take the stress away while you enjoy a lovely afternoon of wine tasting, call Rick at Promenade Taxi. We paid $ 50/​hr (on a Saturday) for 4 hours and it was worth every penny. We were able to do a self guided tour. We knew where we wanted to go and also picked a few new places along the way with Rick’s advice. He knows the area really well. He’s incredibly friendly and helpful. If you’re in the area. Don’t drink and drive. Call Rick. He’ll hook you up.