Grout & Tile Miracles

The grout in my kitchen was the original from 1969 as far as I could tell. Now it looks like new. They were all communicative and respectful, and I felt comfortable with them in my home. I saw a review from 2014 where the person said it was hard to get ahold of Steve and coordinate the appointment. I didn’t find that to be the case at all, so he must’ve made some changes in how he does things since then.

Steve and his crew were absolutely spot on. Steve came out gave me a very reasonable estimate on repairing the grout, staining and sealing our shower. Within a couple hours, the shower looked as it did when it was built. Great job, clean and professional. Would highly recommend.

«Steve and his crew are great! Their work is great too!»

They definitely did as they said they would and changed the color of my grout. They came on time as scheduled and came back when i told them I wasn’t satisfied the first time around. Hoping my grout stays clean as long as i dont wet mop the floors.

Steve’s crew made our tile and grout look like new! We had a house to sell with 600 sq feet of tiles. The tiles in the kitchen floor were grimy and the grout was very dirty (the grout was almost black instead or tan). Two of the bathroom floors had cracked and/​or missing chunks of grout. All the tiles had tiny pockets where dirt had accumulated.
I was not expecting a tile & grout miracle, but I got one. After the initial cleaning, the tile looked like new and the pockets of dirt were gone! The grout was pretty clean, but didn’t look like new at that time. Then they added the color sealant and all of a sudden, I had new-​looking grout. Overall, it was an amazing transformation.
Steve is very concerned about quality and even had his guys come back and touch up an area that wasn’t to Steve’s satisfaction. The grout cracks and missing grout were fixed and look like new. The real estate agent was very impressed. We were extremely satisfied with the work performed by Tile & Grout Miracles.
PS: It does seem like Tile & Grout Miracles is a small-​time operation that could use a receptionist, but don’t hold that against them. I will always choose a small operation that excels at what they do over a bigger company with employees that don’t give a crap. Steve was on-​time, professional, and always returned my calls.

Seems like a very small business that needs a receptionist, as it was very hard to get a hold of Steve. He forgot to call me back multiple times to set up an appointment to meet his schedule.
He was 30+ minutes late for the estimate.
Gave me an estimate for $ 210 to clean my shower.
For my actual appointment (took 3 calls to make it) he was an hour late. I had to leave work early to be there on time, and he showed up an hour late. I could have stayed my full day at work.
Then he said he couldn’t do it.
Not sure how you give an estimate and then come back and say you can’t do it.

AMAZING! I want to roll around on my kitchen floor!
Okay not really… Maybe a little.
Robbie and another guy came out to do the work and they were awesome. Very professional and all about the customer experience. Our tile was filthy and cracked. This was years and years of not knowing how to properly take care of it. Honestly we didn’t even recognize it when they were finished cleaning and sealing it. It was like we had a whole new kitchen.
And they really know their stuff. They don’t just leave you to mess it up again, they tell you he proper way to clean and maintain their awesome work.
Everyone should use Grout & Tile Miracles. You will not be disappointed.

TOTAL UNPROFESSIONAL! DO NOT USE THIS BUSINESS…
I spoke w/​Steve Young of Tile and Grout Miracles on 3 separate times on a Saturday, he tells me he will have his guy come over do the job we discussed, because it would only take 20 minutes, the following Friday and he will call me later in the week to confirm a time. On the agreed upon Friday I call him at 1 pm, after waiting, to determine the arrival time. His response. I don’t have you on my schedule. After I tell him about our 3 separate conversations, his only response was, «oh that guy». Not Oh forgot to write it down or anything else.
He then tells me he will get his guy over to do my job since he is in North Redondo. Two and half hours later he calls saying his guy is «off goofing around with his girlfriend». He asked if his guy could come over in the early morning on Saturday, I tell him I am not available until after 12pm w/​family issues, He starts with all attitude about the time.
I tell him, «Dude, I am not the one who screwed up you are» His response w/​even more attitude was,
«I was just asking» and then agrees to a 12pm apt. 12 pm passes, I call and there is no answer, I call back at 2:30 again no answer
DO NOT USE THIS UNPROFESSINAL!!! GO ELSE WERE.
I have reported him to the BBB and his cities licencing agency…

Steve and his guys are the best! He’s just a pleasure to work with and I’m so happy he was able to preserve my shower. Steve is so knowledgeable and honest, he won’t waste your money. He’s also redone a couple bathrooms for listings we’ve sold. One had ugly pink grout and he made it white and changed the look of the whole bathroom. It saved us a lot of money and prevented buyers from cringing when they saw pink grout. Mission accomplished!

I am a home owner and had these guys clean and seal my kitchen, countertop, and bathroom tiles. I also paid more to have them redo all the chalking in the bathroom. Steve is the owner but the guys who did the work was mostly young guys who I had to babysit all day and point out all the things they miss. They were so stingy with their material. They did not even polish and buffed my tiles in the kitchen like they said they would saying my kitchen was too small. Three weeks after the repair my chalking in the bathroom cracked, Steve had to redo it after two weeks of calling him, after a month it cracked again around my tub. I am just going to redo this myself. They were definately not worth the $ 600 they charged me.

I am a professional property manager. One of my houses has a great bathroom but the grout on the shower walls and floor were looking old and discolored. I tried another grout cleaning company and, after paying $ 200+, the grout looked the same as it did before.
Steve came with two employees and gave me a very reasonable estimate. He was also easy to communicate with over email and phone in advance of the visit. The bathroom looks amazing and Steve is a true perfectionist.
It is very hard to find people doing quality work these days – especially in real estate – and I would unequivocally recommend Steve and Grout Miracles. Five plus stars!
He even spent time with me going over proper maintenance (pH neutral cleaning solutions) and gave me specific instructions on how to care for the grout over the coming week as it continues to harden.
Highly recommend this company!

We had our bathroom floor and kitchen counter tops cleaned and grouted. The bathroom floor grout remains clean. However, the kitchen counter tops starts to look dingy again. I don’t think they put any sealant at all. Also, they said they could not fix the grout in our shower stall. Our bathroom floor has marble tiles and I think he said they cannot seal marble tiles. I will call a different company in the future to clean our tiles.

This is a great company and one of the very few in the L.A. area that do this kind of work. While the tile in my kitchen and bathroom & shower was in pretty good shape, the grout really needed an overhaul. I found grout stain products on the internet but I wanted a professional service to do the work.
Steve, from Grout & Tile Miracles, uses a special tinted cleaner — sealers and can change the color of existing grout without have to remove the old grout.
I called, left a message and he called right back. I described my problem and he said, you came to the right place. We set up an appointment and he arrived on time with 2 other workers and himself.
He mixed custom grout colors to my specifications and he and his guys spent 5 hours working their butts off. When they finished my floors and shower looked like new. Their price was totally reasonable and their work and attitude awesome. I can’t say enough good things about their work.

I despise tile, I was so ready for a new granite kitchen. Our tile looked disgusting after 18 years. The grout was gross. I happened to see a truck at a stop light that advertised with the words,“Got Ugly Grout” I wrote down the number, called Steve and got a brand new kitchen! Not really, but it sure looks new. The tile looks beautiful and the grout is clean. We had Steve do our bathroom floors as well as our fireplace after the great job he did with the kitchen.

Great service and a great product. Steve is a class act and will do whatever it takes to get your grout looking great. I had some very dingy grout in my kids’ bathroom and his crew came and had it sparkling. A few months later, I noticed it was looking a little grungy again and he came and fixed it free of charge and without any hassle. He’s true to his word and all his work comes with a great guarantee! My tile is back to looking fantastic and I will definitely use him again. Thanks Steve!

They really live up to their name. I had a property with some nasty looking grout that made the kitchen look really bad and a counter that needed replacement.
They were able to replace the bad counter, clean the grout and make everything look fantastic and it matched perfectly with a 3 year warranty. [see photo]
Ask for Steve Young
Tell Steve Cheri Adams at Shorewood referred you