The Light Brothers

I went in today to replace a pendant light that I was sure were broken. Maureen took care of me. The first helpful thing she did was tell me that I did not have to order the entire pendant, I only need the hardware, which saved me $$$, since my shades were discontinued and I would have to replace all of them. The next thing she noticed was some arching on the fixture. This led her to tell me to take it back home and try it in a different spot making sure the connections were good. I did and the light worked! Good as new without costing me a dime! They may not have the best showroom, but if you know what you want, go in and ask them to order it for you. That’s what I will be doing from now on! Maureen went above and beyond in helping me today!

Kathy (receptionist?) went ABOVE AND BEYOND in helping me today! I LOVE the Light Brothers. I had a light fixture that was discontinued and to change the lightbulbs it honestly took an engineer to figure it out. AND a special tool that of course I didn’t have because I’m in a rental property right now… (who keeps a TOOL to change a light bulb!!! ehem… thus=discontinued lights…) anyhoo– she said they just happened to have the tool in stock and she sent it to me NO HASSLE. Seriously above and beyond– what great customer service! Seems like this company is really invested in long term clients and not just making a sale. If you want GREAT customer friendly and helpful long-​term service then this is the place! 5 stars all the way!!!

I loved this store! I am doing some work throughout my house and have been looking on line for weeks at different fixtures and styles. It’s so hard to really get a feel for the size and look on line so I went to The Light Brothers. Kathy came up to me within about 2 minutes and was fantastic. She gave me a lot of guidance and advice on the size and type lights I should look for including a great idea for my upstairs hallway. I was a little nervous about the price compared to what it would be on line. I was thrilled that she came back with close to if not slightly less expensive prices than many lights I found on
. I’m definitely going back when I redo my bathrooms and bedroom.

After shopping this store twice and heading straight to another store with the same type of name in Schaumburg I am pleased with both the selection, height of the light fixtures and prices. Each time I was helped by two different females who were happy to check stock. They carry a nice assortment of traditional, transitional and modern pieces. The lights are hung at a height where you can see the full structure of the fixture. At 5’10″ I did not feel as though I was in any danger, actually quite the opposite. The «other store» hangs theirs so high it’s overwhelming. I almost ran into a couple of people since the average person is below my eye level I couldn’t see both. The prices are fabulous. I’ve shopped online and at their competitors and they have quality pieces priced appropriately. Plus, I am buying local which means if I have a problem I am able to deal with a person face to face. You get what you get from online sites. Don’t hesitate to shop here.

I stopped in once before, but was turned off my the outdated, pretty cheesy fixtures. You can find nicer stuff on amazon.
My 1 star rating comes because I dragged in an antique chandelier (and my 4 kids, both requiring careful handling) to the store for a repair. Checked their site before driving in to ensure they do repairs. Yes, definitely listed on their site.
I walked in the door, chandelier and kiddos in tow, only to be greeted by an Office Space — looking guy, «yeaahhh, um, are you looking for a repair? We don’t do that any more.» ??? I told him he should update his site, and he shrugged. Awesome customer service.
Definitely would never be back.

I’ve shopped here a handful of times in the last year. I’ve had all positive experiences shopping here. We’ve worked with Lesli the most, she is wonderful. The other associates there are all really friendly and helpful, too. One of the things that I like about this place is that there are not any pushy sales people. If you just want to walk in and take a look around, they are fine with that! They are also really good at helping you find exactly what you’re looking for, and also knowing what is trendy, if that’s what you are going for (which I needed help with, since I don’t always know what the current trends are.)

After my last review of The Light Brothers, I received a very professional message from the owner. He told me that he had made some changes to the business, for the better. Though I had all ready purchased fixtures, I promised that the next time I was in the market, that I would come back and take a peek.
Do I want to lose Unilocal credibility? Heck no! So, I stopped buy to see some of their bathroom fixtures, but they were closed. Did I care that passers by were treated to me peering into the darkened store? Heck no!
They had some nice Tiffany style pieces in their window display which I really liked, with decent prices. But I also found decent savings when I hit their on-​line store to look at the bathroom fixtures available. There were several with great prices; but were only available in the brushed nickel. A pretty ample inventory on-​line for all rooms of your house, if you ask me. In the end, I found 2 really pretty sconces that will go nicely; also on sale.
Not everyone uses a Unilocal review to their advantage; but I have to hand it to The Light Brothers for staying on top of their game with tasteful and helpful changes. Thanks!

Beautiful choices in many price points! I have been to almost every place that sells lights in dupahe and cook county and I have to say I loved that it isn’t too large and not too small… they also have books if you need to see more options.
I have visited three times in one week before making my purchase and all three times I had questions answered and not trying to be too pushy. My last visit I actually made my decision 30 minutes before closing time and all my choices were floor models. In 10 minutes I had 2 gentlemen taking down fixtures and putting them into my car!
I just read the other two reviews and I have to say… my experience was opposite and filled with customer service! Lesley wrote down everything I looked at and when I went back she was not there the next person was able to help me right away!
I need more lighting I will be back and I love my purchases! They even sold me the light bulbs and gave me new ones in place of what they had in there!

Seems like they have nice stuff but I walked around for 5 minutes without a single staff person speaking a single word to me.

After searching fruitlessly for a replacement switch for an Emerson ceiling fan, I called Light Brothers. They tracked down the replacement switch I needed and found the most economical way to get the switch. They are ethical and honest. I would definitely do business with them again and recommend them