Legacy at Martin’s Point

I looked here searching for a new apartment. The woman showing apartments was extremely dry, unwelcoming, and rude. I felt like I was bothering her. No information proactively given. I had to ask questions about the building. She was simply going through the motions, but could’ve cared less if I rented or not. She was the most enthused when she said have a nice day as I was leaving. It’s so unfortunate because I actually really like the apartments, but if the office is this rude now, I can only imagine how they are to actual tenants when they are locked in.

Moved in March 2015, so far totally love it here! I have the second to largest 2 bedroom model, which has 2 bathrooms, 2 PATIOS???, outside storage, vaulted ceilings, 2 walk-​in closets, washer and dryer in unit, fireplace, ceiling fans, and pretty upgraded espresso finished cabinetry in the bathrooms and kitchen.
Where to start:
— Parking is no problem for us or guests
— ²⁴⁄₇ maintenance can be contacted online and they come fast! Top notch service!
— Quiet! Even with a neighbor with a loud toddler, you can barely hear him, lol
— Easy to pay your rent online!
— Awesome staff! They will sign for packages if you’re not home!
— Pool, Clubhouse, wifi café and workout room! All complete with TV’s. Everything modern and well maintained
— Park is closeby to walk your dog or get some exercise
— There’s a fence that separates the complex from a few businesses. There are a few openings where you can easily access a Chinese restaurant, pizza pub, 7 – 11, gas station, dentist, spa, and chicken place. It’s really nice to have those so close by, but in no way can you see them, they don’t ruin the façade or bring in unwanted loitering. You can wander over to Sal’s for some drinks and pizza and walk back home in less than a minute!
If I had to find any negatives, the kitchen storage is a bit on the small side. If you’re a chef with lots of tools, appliances and spices, I would advise maybe getting a buffet for storage on the other side of the breakfast bar.

My boyfriend and I lived at Legacy at Martin’s Point for the past two years and recently moved out. We have a large dog so when looking for an apartment our options were pretty limited. We chose Legacy at Martin’s Point due to it’s location and the easy access to the building. It was nice only having to go down one floor when letting the dog out. We were really excited to move in to the newly renovated apartment but after living there for a while we realized it was all smoke and mirrors.
It became very apparent that the renovations were done very cheaply. The paint was just caked on top of other paint. They removed a bunch of cabinets when they renovated the apartment and there is NO cabinet space. The caulking in the bathtub was HORRIBLE. It was so hard to keep clean. We very quickly grew out of our one bedroom apartment and when our lease was up, if we were to stay for a third year our rent would have gone up over a $ 120/​month. No thank you– the apartment wasn’t worth that!
The pool was okay– usually pretty crowded on the weekends and either turned in to a kiddie pool or spring break pool party (not in a good way) depending on the day. I liked the workout center. It was rarely crowded, the only complaint I have is that they had a hard time keeping the paper towels, spray, and hand sanitizer full, but if I would email the office they would replenish eventually.
The SHADIEST part about living here was probably the deposit situation. When we moved in we were told we only had to put down $ 175, and we wouldn’t get that money back but unless there was extensive damages to the apartment (ex: holes punched in walls) we wouldn’t have to pay anything additional. In our past apartments we were used to putting down a full month’s rent as our deposit and making sure we cleaned and took care of what we needed to, to get our full deposit back. Once I received our final statement it showed we owed an additional $ 130 for carpet and oven cleaning. When I questioned this, I found out how the deposit REALLY works. They use that $ 175 to buy a bond for $ 1,000 worth of coverage– so basically we paid $ 175 for Legacy to have $ 1,000 worth of «damages insurance». This was completely misconstrued when it was explained to us. We would have rather paid a cash deposit and had a chance to get some or all of that back. So instead of being out $ 130 (which is still BS) we are out $ 305, which isn’t THAT much money, I just don’t care for the bait and switch. #shady

Renting at Legacy Martin’s Point was one of the best decisions I’ve made. I lived at Legacy for about 3 years. Before Legacy took over it was Avalon Bay.
Since the beginning it was pretty easy living there. I went in, got shown an apartment at a great price and 20 minutes later I found myself signing a lease. Renewals were pretty easy too, you’d get a letter letting you know your lease was going to be up and you had to call and let them know if you were resigning or moving out.
As far as the customer service, it was great! The people were always willing to help. I dealt a lot with Canethia, she’s pretty cool. Any questions I had she was always wiling to help. When I called she always answered, when I emailed, it took her about 2 – 3 days to answer. Not bad.
I think there was one time last summer when I thought, «hey, why are these bushes growing out of control on my balcony.» So I emailed Canethia and within a week the landscapers had cleaned them up. I remember my hot water heater started leaking when I first moved in there, I called the emergency number and had maintenance at my door within an hour. He cleaned up the mess and dried my carpet up in a jiffy.
The complex has a pool, workout facility, a game room and a wifi/​office/​studying space. I used all of them. The pool never seemed to fill up. I found myself at the pool a lot and I’d be the only person there. Nice! The «office» space had free coffee so I also found myself there a lot.
Another AWESOME thing about Legacy is that’s it’s a pet friendly complex. I dog-​sat a few times and there are so many trails to walk your dog on and they have dog litter disposals all over the place. Loved it!
When Legacy took over, they started renovating all the apartments. I must admit, the look nice. I never had mine renovated but if I ever need an apartment again, I’d look here first.
Great location, great customer service and a great place to live.

I recently viewed their model apartment and fell in love! I thoroughly shopped around and no where else was offering as much as they do for the price they do! I’m moving in early July.
Unlike the review posted prior to me, they did negoiate the monthly pet fees with me. I really wanted to be able to lease an apartment here, but couldn’t swing the monthly rent with the monthly pet fees and they offered to work with me on the pet fees.
I have been in email communication with my leasing agent and have called the office twice with a few odd questions and everyone has been beyond gracious and helpful. Am looking forward to moving in!
Will update once I’m an actual tenant of the building.
***Update***
Have now been a tenant for 3 months and love it. I had a couple maintenance items I needed resolved. And they came right away and took care of the items. I have zero complaints. The office staff has been great, my neighbors are young and friendly. I love it!
The only negative thing I can think of is that there are a lot of trees outside so I get bird poop on my car daily. But… I do have the option to avoid it by parking 5 or so spots down. So that’s hardly a complaint! I would recommend living here! And if you do decide to move in, tell them Jessica B sent ya! :)

I would give them zero stars if I could. Expect to pay almost $ 400.00 in administrative fees. No negotiating rent fees, $ 350 fee for pet and $ 25 on top every month for that pet. We really needed a short term place so we didn’t have a choice. That’s just the beginning.
After just 1 day of living here our bathroom flooded all the way into our bedroom. They sent maintenance to fix it but low and behold the very next day it happened again! Our entrance to the bathroom was soaking wet for a week! It took forever to dry because THE WALLS HERE ARE NOT INSULATED AND THE WINDOWS AND DOORS HERE ARE GARBAGE! T-​STAT SET TO 75DEG AND ITS STILL FREEZING IN HERE!!! THERE IS LITERALLY FROST COMING THROUGH THE RECEPTACLES (OUTLETS). Was doing laundry today and a puddle of water came spilling off the top of the dryer I can see that it’s coming in from the vent. Oh yeah, and there is a light fixture outside our bedroom window that is not switched. You guessed it!!! Bright light when your trying to sleep!!! We called the office to ask if they could fix that and they called us back the next day to tell us there is nothing they could do. I will never stay here or recommend this to anyone. Do yourself a favor and keep looking.