FedEx Office Print & Ship Center

I had them pack and ship a crystal figure. They figure arrived in pieces. I had insured the package for 2k. Fed Ex will only cover 1k on items considered to be antiques. That was never explained to me and I found it out when I had to make the claim. Go elsewhere if you are looking to send something safely.

I went in to ship 3 packages which cost me $ 85. The service from Lester (that’s what he told me his name was) was horrible. No greeting, big time attitude during the transaction, and no thank you. Lester needs to seriously consider another line of work, maybe something where he doesn’t have to interact with people. I will go back to the UPS store or the Post Office next time I need to ship something.

It’s the little things… I recently had surgery on my wrist and I still have limited mobility. I went into the FedEx offce yesterday to retrieve my package. AJ waited on me. When it was time for me to sign he offered his pen. This was the first pen I have used that didn’t hurt to write with. He offered to give me the pen. I thought that was so nice. It’s the little things that can make your day.

I walked in today to try to ship a guitar there was a hispanic male there. I was a little glad because he was a hispanic and being a hispanic myself I felt more comfortable. I told him I sold something on ebay and this was my first time shipping something. He turned out to be extremely rude. I showed him a label on my phone and didn’t even look at it or didn’t even bother to look at me in the face while i was talking to him. It truly saddens me that such a big company like FedEx could have such bullshit employees. If you don’t like your job don’t work there! Personally I will never use this service again! Hours later I went to Villa Park post office and they charged me 28! Nothing compared to the 60 these people were going to charge me, and they had great customer service! :) I know one bad review might not matter but that’s why im here to inform others of this D-​bag of a person.

Worst service I’ve ever had at any type of shipping facility, I own a business, if my employees had attitudes like that, I would fire them!

Deja was great. Fast, courteous and got me in and out in no time at all. Excellent!

They always do good work at this location. Quick, reliable and correct. Very convent location as well.

Do not use the FedEx photo services at this store. I ordered two photos to be printed. One photo was to be printed on black backer board; the other was to be printed on canvas and stretched over a wooden frame. After I submitted the order online, I received an email that stated I would get a call confirming my order and discussing details. No phone call, no big deal. Was out running errands. Stopped in the store an hour and a half after submitting order. Guy behind counter says, «I was just about to call you». Okay, cool. When placing order online it did not give me price or ask me to pay. While in store, I offered to pay. Employee said that they take payment when done. Okay, cool. Online it says it takes 24 – 36 hours to complete project. Confirmation email said project would be done by 3 PM the next day. Guy in store said it would be done on that next day and someone would call me to tell me the project was done. At 8 PM the next day, still no phone call. I call FedEx. Guy says order is ready. I drive over to pick it up. Only half the project is done. To the extent it was done, it was horrible work. He tells me the rest won’t be done for two more days. The intent was for the photos to be Xmas gifts so the revised timeline does not work for me. They were out of canvas at that store and shipped it out to another store. Mind you, no one called to tell me any of this. Further, the photo that was done was $ 10 more than advertised. They charged to re-​size the photo. Of course, it does not reveal this charge anywhere during the ordering process. Nor was I given an estimate when I originally went in the store. Further, the backer board does not have hole in the back of board so that picture could be hung. Pretty silly. Horrible service; horrible product — — do not give these people your business. The one photo cost $ 54; the other would have cost $ 89 so one would expect a bit better customer experience. I was not asking them to copy something for a nickel.

Avoid at all cost. Computers steal your money and don’t even access Dropbox. Employees are useless, unhelpful and rude. What a pathetic operation.

The only problem I have with this FedEx is that they didn’t call me like they said they would when they were done. I called, and they were done. I had some of last quarter’s notes bound in spirals to keep them together nicely. They did a good job and I will probably bring next quarter’s notes in again. It was $ 5.49 per binder.
The staff I encountered was friendly and one employee remembered my name the day later when I went to pick up my items.

I went here to make copies and fax something. One of the fax machines isn’t working at all and one was supposed to be functioning. I tried faxing a couple times but every time it would print out a sheet saying the fax number wasn’t responding. I called the fax number on my cell phone and heard the fax tones so the receiving fax was indeed working. I asked for some help from the guy but he was clearly a dufus. He said, «There’s nothing I can do about the other fax not working.» I called the fax number on my cell phone and played the tones on my speaker phone and he still said the same thing. Is he a complete moron? What kind of people does this place hire? Anyway, went to my friend’s house about 10 minutes later to fax and it did go through. What an idiot.

Horrible would never go here again!
S-​L-​O-​W !!! Really and I think I got ripped off. Never again. Don’t even go here. Why can’t this be a 0 star?

Awful! They are never on time and always have to make multiple corrections before the order is ready. This has happened numerous times and management couldn’t seem to care less!

Least helpful fedex experience in a while, usually they are great, this guy must have been having a bad day… I just walked out to visit the location down the street, since he wasnt being too helpful… the location down the street helped me out! Oakbrook will be my go to when I need something!

I went to pick up a package that was sent to my father’s house, and was in my maiden name. I thought I would have a problem claiming the package because my driver’s license obviously has my address on it and my married name. Nothing matches. Well, once she had the package I gave her my ID, but apparently she didn’t look at it because she didn’t notice that the ID didn’t match the package. I’m not complaining because it really was my package, and I certainly didn’t want to jump through hoops, but it was a little disconcerting.
Of course, one of the workers just to vacuum the carpet right next to the line at 5pm when there were a bunch of people in line. I couldn’t hear the lady behind the counter even if she asked me something, so maybe she just didn’t want to deal with it.

Typical FedEx Kinko’s: understaffed with occasional long waits, weirdly expensive in unexpected ways, and you sometimes have to make suggestions to the employees on how they might be able to actually get your job done. Sometimes the employees occupy themselves in the rear of the store and ignore you. I have actually gone behind the counter at a Kinko’s (not this one) to show the employee how to solve a minor issue and print my order. I am not a ramrod… the guy just needed my help and I needed my copies!
That said, the help is usually friendly (amazing, given how angry many of the customers often are), and sometimes very helpful and competent. The end product is usually very nice. Sometimes your order is weirdly and unexpectedly cheap. You never know. Plus, I have to use them (or someone like them) because they have expensive equipment that does things I can’t do at home. That’s really the bottom line.
One good thing is that if you happen to be there when a mean, belligerent person comes in, it’s really satisfying to see them completely frustrated in their attempts to get what they want by bullying.

To receive three faxes, and send three faxes out it cost me $ 9.08, and the clerk basically ignored us for 20 minutes. What a bargain! I will so not be going back to this place.