Casa Real Cocina Mexicana Lombard

Terrible service. Server ignored us for 20 minutes and throughout the whole meal. Food portions are small and food is overpriced and not tasty. I will never go back

It’s a shame they spent so much on décor vs the menu. The restaurant is beautiful, I will give kudos for that. I have eaten here 3 times and will not be back. Good Mexican food should be a party in your mouth. They offer no spicey alternative for the «PACE» like salsa they serve. At least PACE has something with zip. I have tried 3 times and they just can’t cook good Mexican food! The food was tasteless. Taco Bell has more flavor and that’s not «Mexican» food. After having lunch today and getting 4 dried out beef tacos, after leaving we stopped at McDonald’s to finish our overpriced lunch.
Casa Real, it doesn’t matter how the place looks. If the food is good, people WILL come!
You won’t be here long because you can’t keep serving crap and expecting people to pay for it.

Will never eat there again! Server paid no attention to us. She never asked if we needed anything. And never paid attention when we were out of drinks salsa or chips. We ordered an item for our daughter and when the server brought our food out that’s when she said that what we ordered was not available and brought another option without letting us know first. My husbands $ 14 burrito was small and the chicken was dried out. El Famous burritos are better and half the price. My steak fajitas were flavorless and dry and left a bad taste in my mouth.

From the Texas Rolls to the «Grande» burrito and ending with the Flan, I can not say anything other than it was the some of the best Mexican food in Chicago metro area. My wife had the San Miguel enchiladas and loved them. Had a very pleasant experience and will be back for more.

Good points: excellent service, the guacamole was delicious.
Bad point: aside from the guacamole the food lacked flavor. In my enchiladas suizas the green sauce had no taste of tomatillos, chilies, cilantro, etc. Maybe cream. The chicken filling similarly tasteless. Two of my companions ordered the Mexican flag combination enchiladas, and reported similarly. (And I forget what the fourth person had, but he was also unimpressed.)
A minor problem was that it was quite noisy. I hoped we could sit far away from the music, but it was evident that the speakers were scattered in the ceiling throughout the rooms.
Also the menu looked extensive, but it didn’t have a lot of may favorites. No pozole, sopes, enchilada espinaca, these kinds of things.

Love the food and was really good service !!! Very friendly people !! Would go again !!!

If their entrees were about $ 3-​$ 4 less expensive, my husband and I would become regulars here. My entrée was $ 12.99 and if it were $ 8.99 or even $ 9.99, I would have given the place 5 stars. Everything we ate was delicious. I always try the enchilada trio (if the restaurant has that choice) when I first visit a new mexican food establishment, in order to try a variety of their meats and sauces. I didn’t dislike any of the combinations, however, the seasoning of the ground beef was overpowering. My favorite was the cheese enchilada. Overall, I would recommend this place.

I came here with a groupon special. $ 17 for a $ 30 meal. My boyfriend and I enjoyed the «Fajita’s for two» which mind you, was AMAZING. More than enough for two people, maybe even plus one. What makes it even better is the $ 5 margaritas. Usually restaurants have a $ 5 special — for them, it’s everyday! Monday’s they even have $ 1.99 margaritas plus many more specials!
Customer service here is great as well. The waiter checked up on us multiple times and was prompt if we needed anything extra.
Only reason I did not give them a 5 star is because this is my second time coming were the hostess was not at the front to have us seated. Otherwise, definitely give this place a try!

The staff were super helpful and looking to please. The décor is nicer than you would expect from what the outside looks like it will be. The food was good but salty. I will be going again to see if the salt user isn’t too much again because we like the atmosphere here

Holy moly was this place the pits. The service was non existent and the food was non authentic; which I can forgive if every single item didn’t taste like it was from a La Prefferida can! Hands down the least flavorful beans I have ever had. We were constantly looking for service that wouldn’t bring drink refills or a missing fork. An abysmal meal not to be repeated.

Is and overall ok ambience. Great drinks. But the food is pricy and to top it, is kinda expensive for what you really eat. The taste is missing.
IL probably go back for drinks n appetizers.

I really enjoyed my experience here!
Ceviche was great, I also ordered the seafood enchiladas and they reminded me of the creamy goodness I once experienced at chi chi’s mexican restaurant before they withered and died.
Tres Leches Cake for dessert was delicious!!!
I will be coming back for sure!

Case Real has a Mexican lunch Buffett if you are planning a lunch with a big group on a time crunch. A party of 5 from work came here during a lunch hour and were seated immediately. I would recommend coming for the Buffett as soon as they open at 11am or before the lunch hour. Food will be much more fresh the earlier you arrive. The Buffett has rice, beans, chicken and steak fajitas, flautas, enchiladas and more. They have fresh cut watermelon to clean you pallet in the buffet too. My favorite is their warm chips and great salsa, served to you as soon as you’re seated. Olé!

Overall, pretty underwhelming experience. Service was good — quickly got us into a table and our waitress was very friendly.
However, the food was disappointing. I ordered the enchiladas mole. Mole taste was not great, the food was just warm (not hot), the white rice tasted terrible, and the black beans were just not edible (cold and awful tasting). I tied my wife’s vegetarian fajitas and the were pretty plain with 80% onions. The chips and salsa at the beginning were the only things really worth eating.
Lastly, my wife’s cup of water had a dirt ring at the bottom and it was obvious it was not clean (just check it before you deliver it to the table).
I would not recommend this place.

It is very easy to drive right past this place and never realize it is there due to 85% or nearby storefronts being abandoned. My husband and I both LOVE Mexican food so we decided to try it out. The Unilocal deal they had just sealed the deal! We arrived around 7 PM, were greeted immediately and seated at a great table right by the gorgeous fountain. Our waiter was there in a very short time frame and remained attentive but not overbearing for the entire duration of our meal. He immediately brought a basket of chips and salsa. The salsa has a great bite and a bit of a smoky flavor– Perfection! I ordered a wine margarita which was absolutely delicious. Mine was one with white wine instead of the red advertised. My husband ordered a mojito and said it was very refreshing. Both the drink and food menu is very extensive, thank goodness for pictures :-). I had more trouble deciding on a dinner than the drink to be honest. I ordered a beef tip and veggie meal which had terrific flavor and was a huge portion. I will say although I ordered it, I’m not a huge beef tip fan but this is not by any means meant to be negative to them because the flavors were terrific. Overall prices seemed to match the quantity and quality of food. I think this place would be totally awesome for a happy hour! I will definitely come back and try other items. I was very intrigued by a few different items especially the Texas rolls so I will have to try them!
Not sure why others had negative experiences. Either the restaurant learned from those reviews or we just went at the right time. I’m more than willing to go back and see :-)

Strongest Drinks Ever!!! You have been warned!!! Awesome Mexican Restaurant! Easy 5 stars. Everything from the chips and salsa to the food is excellent. Food is hot and very delicious! Has a really wide variety kids menu and the portions of food are big. Don’t hesitate to check this place out.

Great food. We started with the Texas rolls which honestly could have been an entrée. Fresh chips and tasty salsa. I had a strawberry margarita which had frozen sliced strawberries and was delicious. The food came out quick and was all great. Service was average. The décor was lovely — giant, comfy chairs, too! We would definitely go back.

I came here on a Monday around 1:30 pm. Was greeted right away. Set at the bar due to the emptiness (only 2 guys eating deseret). Was given a menu chips and salsa. (salsa was okay served warm) and the waiter came back about 4 minutes later and asked did I want anything to drink, (A tip I read said House Margaritas for $ 5 on Monday.) I asked him what was the drink special or a drink list that he could show me. He opens up the menu to show all the regular drinks. (Wait… so I have to ask again about your drink specials? ugh) I tell HIM about the house margarita? «Oh yeah they are 3.99 on Mondays» Well even better!
The menu is simple to go through with lots of photos of both food and drinks to give you an idea of what you’ll be getting. After checking Unilocal I notice the Groupon/​Yelp deal. ($ 19 for $ 30 voucher) BOUGHT!
Order the Texas Rolls and tell the waiter I wasn’t sure what I wanted for my main menu yet and come back in 5min…15 min later (?!?)…the waiter brings me out the appetizer. I ordered my main dish. (due to the large portion size of the Texas Rolls I already knew I was going to be «pushing» it with a main dish but I had already bought the Groupon.)
The Texas Rolls had a nice twist and was flavorful. What I didn’t like about it was that it was inconsistent temperature at certain parts. Meat was warm/​hot but the vegetables (corn/​beans) were refrigerator cold. The breading was nice crisp and flaky.(I was able to live with it and didn’t complain. I would order it again but pacifically mention my complaints from this experience)
My main dish was the Baja Combo — small chimichanga, chicken enchilada, beef chalupa. this was brought out by my 2^nd waiter who is now my «new waiter» (which I figure out after seeing the new waiter about 2 more times checking in to see if everything was okay) The main dish comes out in about 8 min? (how does my appetizer take longer than my main dish? I was only on my 2^nd Texas roll at this point) I honestly was disappointed with my main dish.
I ate the beef chalupa but didn’t think much of it as far as flavor profile. If anything, the flavor I remember most from it was the greasy beef juice. Based on the photo it was a FISTFULL of lettuce, tomato and cheese thrown on top. I took two bites of each the chimichanga and enchilada and threw my napkin over the plate. They both tasted the same as they both had chicken in it. The chimichanga had cheese sauce on it and the enchilada had I guess salsa and some cheese sprinkled on top. but yet they both tasted the same to me which was bland.
There were four or five waiters standing behind me at the front entrance all talking/​watching the soccer game that was on TV…(I didn’t really want to watch this but I knew all of them were watching this so didn’t really say anything about turning to ESPN lol)
(Each restaurant policy’s are different but the Groupon canceled out the drink special so technically I didn’t have to order the dessert which is the only reason why I got it to top of the Groupon, but I didn’t find this out until I got the bill)
I got the Sopapillas which were good and larger portion then what I was expecting. and it came with vanilla ice cream. really great dessert. I would only order this if I had more than one person with me. It’s a warm delicious pastry but a lot of cinnamon and sugar on top
At some point one of the waiters use the side exit by the bar to get to the patio. and leave the door open. it’s 50 degrees out and windy… napkins are starting to fly across the bar. after about 2 min the bartender comes to the front and yells to close the door…(ugh)
Décor 5 stars
Service 3 stars
Food 2 stars

This place makes me want to do the salsa… too bad I don’t know how to salsa, because they have a Mariachi band on Sundays!
Let me first start off by saying, I’ve only been here one time, but this place was literally on their A game last Monday night because I seriously could not find one thing wrong with this place.
First off, $ 5 MARGARITA MONDAYS. Yes, you read that right, their house margarita, which is lime deliciousness, is only $ 5.00 on Mondays. They also have Mojito Tuesdays for $ 5.00, and Sangria Wednesdays for $ 5.00. So yes, it was predestined that I was coming on a Monday night for those spankin’ ass good Margaritas. Let me tell you, they did not skimp out on the alcohol in those babies, because I thought I would be able to do two… but was definitely wrong. One was quite enough for me when I had to drive home.
Now on to the food — they serve free chips and salsa (which is usually pretty standard at a Mexican joint), but their salsa was super flavorful and their chips came out nice and toasty warm. Just the way I like ‘em. My friend Jen decided to be a bad ass and get the Pina Loca: one, it was such a unique presentation, two, it tasted amazing (I was luckily enough to snag a bite; she was raving). I got the super combo, which basically had everything they serve, served on one plate. I didn’t get to try the burrito because I took it home to the SO, but everything else was real good. One thing that really stood out was the rice and beans. Usually, I don’t like the beans and I’ll leave them behind, but these beans were so delicious. I couldn’t fathom it. That was a pleasant surprise indeed.
The ambiance in this place, as many have noted, is great. I had pretty low expectations from the strip mall appearance as a drove up, but when I walked in, I was glad I was in my work clothes! It was faaaancy. Love the bar area too, super pretty!
My server was great, super attentive, and super quick. I feel like as soon as we placed our order, it was up within 20 minutes. Gotta love fast cooks! He stayed persistent with us through the whole meal to make sure we had everything we needed, I appreciated that. Especially in a large place, it’s easy to be forgotten.
One thing I wish they would have is some home made hot sauce or any type of sauce. That would make my experience absolutely perfect.
So maybe my experience was lucky; maybe I caught them on a good night. I’ll definitely be back a few more times and see if it continues to blow me away.

We’ve been back a few times now and I’m pleased that Casa Real is living up to its potential.
Service isn’t spectacular, but it’s good enough. The food is very good and fairly priced. My husband has been getting combos while I’ve tried tacos, enchiladas and a burrito. The meat is well cooked and tasty, the tortillas are fresh, the rice is quite good. I like their chips and salsa a lot. Oh, and the queso is awesome.
Overall it’s very solid. I wish servers would stop disappearing right before or after dropping the check off, but it’s a small problem at worst.