Ernest Motors

Recently purchased a used vehicle from owner of lot and to say we are regretful is an understatement. While test driving the car, we noticed a funny sound while accelerating, in response we asked for someone to test drive with us and listen. The owner volunteered to take us and listen, where he immediately said «oh that is normal for a V6 engine, it’s just back pressure, absolutely nothing to worry you.» The way he just knew and it rolled off the tongue, we immediately had faith and believed that he knew what he was talking about. He ensured us that in the past if any of his customers had issues right after purchase, he always did everything he could to make right. About 2 weeks after purchase, the noise just didn’t sit right with me, so we took to Ford dealership to have listened to and see if others sounded the same. Turned out the motor mount had gone, was damaging the car to be driven and needed to be replaced that day. When we called lot owner to inform him of the true issue, he refused to reimburse for part because we didn’t bring to him to fix. My point being he said there was no problem is the reason we got a second opinion and found out it was a huge issue. His response then, «If you want to call me a liar or misleading, I will get a restraining order.» All we wanted was that reimbursement for we felt we were mislead at point of sale.
***In short, every stereotypical worse nightmare of buying a car from a slimy, used car salesman came to be true.****

Matt and Joel were very helpful when we bought our 2001 Toyota Sequoia last month. We got a great car at a fair price. You can tell they are honest and take pride in the quality of the vehicles that they carry. We had been to other used car dealerships and we were so impressed by the condition of the vehicles on this lot as compared to the others. We took our car to the mechanic the next day, and he couldn’t believe the shape of the car being that old. I highly recommend them!