Kohl’s

The associates at this Kohls are very rude and not friendly at all I would recommend going out of your way and finding a Kohls that really want to work not treat people rudely

I’m so annoyed with Kohl’s cheap clothing and jewelry. I’ve had to return two pairs of Lauren Conrad jewelry in the last two weeks to this particular location, which is a bummer. One necklace broke and tarnished and one pair of earrings, also which broke out of the blue.
I like the clothing a bit more than the jewelry section BUT their «sales» prices are still way too expensive and inflated — it’s a steal to find something here under 15 $, and honestly, the styles and brand quality can be matched and topped by stores such as Old Navy and Marshals. (Or for all you highly intelligent and treasure-​seeking customers, your local thrifting store.)
A pair of sandals I purchased here about four weeks ago are eating at me, and I’m awaiting the day with receipt ready & in-​hand when they bust and I have to return yet another item to this Kohl’s. The positive is this particular location always has some really gracious salesperson to help me out and apologize, so that’s a bonus. But if something else breaks and I’m turned down on returning or exchanging, it’ll be over for me and Kohl’s for good. I’m going to officially submit a complaint to their website concerning the LC jewelry.

I’ve been shopping here since they opened this location. I find that it’s always clean, bright and cheery! I had an experience today that will keep me coming back for sure… I placed an online order and they said that they would send me an email when the item came in. After about a week, I realized that I never received the email and that’s Kohls cash that I planned on using had since expired. I went to the store and explained the situation to customer service who did see my recent online order and told me that it was, for some reason, returned to the shelf. They offered for me to go and find the shirt and they would honor my expired Kohls cash. Once I returned to customer service, not only did they give me my Kohls cash, but an additional 15% off for my inconvenience! That kind off service just don’t exist anymore! I will definitely recommend anyone to try out this location!

I am digging this store! It was very clean and bright. I had an item to exchange and the service desk person was super polite and swift. I like how the service desk is in the front of the store. Usually they are in the back of the store which I never understood. I shall be back!

Clean and organized yes… But by far some of the rudest sales ladies I have ever met. Unbelievable to me how some people still have a job. Looking for one thing and was literally told «it’s somewhere over there» … Rude as hell. Oh and by the way… Like every other kohls the prices were doubled so that they can mark everything 40−60% off when really your just paying the normal price… So unless you have kohls cash don’t even waste your time… Disapointed

This Kohls replaced the Grand River/​Middlebelt location in Farmington Hills. I remember visiting the old location, but I’ve come to this spot much more! I had the opportunity to visit it during the grand opening weekend. There were sales associates everywhere offering Kohl’s charges and 20%. The racks were neatly arranged and it was so much fun to shop there.
Fast forward to know, and this Kohl’s is still well-​stocked and a blast to shop at. Like all Kohl’s stores, they offer fast and easy returns. I usually don’t have a problem finding my size and the selection is great.

I love Kohl’s & I’m very happy that they moved to the new location on 7 Mile at the Livonia Mall. The store is setup pretty much the same as the old one on Grand River so I still spend too much time walking in circles but that’s always been the standard for Kohl’s. I was here twice last week shopping & spending Kohl’s cash & I was happy to hear that this building (which is new) is LEED certified. My only complaint is the long lines for checkout, it seems like no matter the day or time I always have to wait at least 10 to 15 minutes for checkout so they need more registers. I don’t know if they have registers on the other side of the store like the old one did, there were never any lines over in the mens department so I would checkout there. Next time I go in I’ll have to check for the other register sections.

WOW! What an awesome experience! I truly hope that they will keep this facility a clean and as organized as it is now. Love the shopping carts. Love that you can move around with the carts ;) As always they have great prices, but I think JC Penny’s is going to give them a run for their money. I think there was a good amount of selection in both the women’s and men’s dept. I don’t think its as big as the Haggerty location but it’s so much cleaner and more organized. There weren’t all these racks and racks of clothing, with mismatched sizes and prices. It was very easy to find the sale signs and the items under the sale sign were on sale. Love having a Kohls near my house that is worth going to. I hope the Haggerty and Westland (westland Mall) locations will step it up and get their stores cleaned up and organized. Just an amusing side note, don’t let the grandmas who work there, fool you. I was in the perfume section (which I will talk about in a bit) and I overheard the customer rep (lil grandma) talking on the phone to a store manager. QUOTE «I’ll tell you what he needs to do. He needs to get his ass off the phone and get here in the store» BHAHAHAHAHAHAHA Apparently she was wanting the issue with the locksmith resolved NOW! LOL We made I contact and she didn’t blink an eye or smile. She just went back to manning the jewelry. If there were an area to fix it would be the perfume section. They need to add lil scent tester cards and a container of coffee beans (like sephora, mall dept. stores). I created quite a montage of scents, as all I could do to try the scents was spray them in the air and sniff.
I can’t wait to go back!