Chap’s Feed Store

Wen there for some starer mash. The clerk was abrupt, rude, misinformed and very pushy. On my way out the other taller employee seemed friendly… wish he had helped me. In either case, since there are options… I will not be going back

It’s a pleasure to support this long time Livonia small business, because the customer service is consistently incredible.

I cannot tell you how wonderful of a place it is to have nearby for every possible thing you could need to help manage your pet supplies, lawn supplies, etc. I have went in there a handful of times and I am just blown away by the variety of food they have for dogs, cats, amphibians, deer, birds, etc etc…
The staff there is really helpful too… they are very knowledgeable for everything in your situation. Recently moving here I have a very active backyard with deer visiting us quite frequently… so I wanted to make sure that I had some feed for when the deer come by, and they recommended to me a good combination that have keep the deer coming back for more.
Their bird feeders seem a little pricey, but then again, you’re not buying the mass produced items that you’d find at the big chain stores.
I would recommend this place to anyone that is looking to get food for any of their animals.

Been going to Chaps for over 10 years. There very friendly and no matter how busy they are you can get what you want and get out fast ! They always have what I need for my dog from food to toys. I just switched to Orijen Red dog food which is a very high quality dog food. They had it with a deal of buying 12 and getting the 13 FREE! I thought that was a good deal. This place has almost everything possible for your pet and if they don’t have it they will order it for you. There close to home reasonably priced and have GREAT HOURS !!! Open MON thru FRI plus also open on SATURDAY and SUNDAY which very convenient ! I would give this place 5 out of 5 STARS!!!

I’ve been going to Chap’s Feed Store since I had a full head of hair. That’s a long, long time. The same crew has been working there for years and sure know their stuff. Everyone is alway friendly and happy to help. It’s like going to see old friends. I find their prices are comparable, if not better than most of the chain stores. Unlike the national chain stores, you can talk with anyone at Chap’s Feed Store and they know about the products they carry. From pig food to dog food, from cat food to bird seed, from cat toys to bird feeders, they have it all. They’ve been around forever and with their great services and prices, I can tell why. Give them a try before you go to any of the huge pet stores. You’ll be happy you did.

This is the best pet store hands down! Quality products at amazing prices and service that goes above and beyond! If they don’t have it I’m sure they can order it. They are knowledgeable and supper friendly. They have the best foods for pets that you can find. You are not supporting big business by shopping here, but instead a family run business!

Great store. Awesome selection. Prices are the best around. Everyone that works there is super nice friendly and helpful. It might look like a little store but it is packed full of stuff, its almost overflowing lol. There isnt much more i can say. They really are awesome there.

Love them! Drove past this place for years and never had an occasion to stop until we got our mini pig and needed food for him. Prices are cheaper than the pet stores and service is top notch! Like someone else mentioned it is not fancy but it is packed floor to ceiling with some really cool stuff. Every time I have dealt with the staff they have been super friendly and extremely helpful. Would give them 10 stars if that were an option!

Love this place. Wouldn’t go anywhere else. Service is great. Have been going here for years.

My rabbits have tried about 10 different types of pellets, from plain to frou-​frou, and there’s nothing they like better than the bulk feed from Chap’s. It’s inexpensive, and so is the bale hay (even the bagged hay is cheaper than any other pet food store). And my rabbits love it! They dance whenever I come home from Chap’s because they can smell it.
My parents also buy their dog food and bird seed from Chap’s.
I have never met an unfriendly employee here. They’re always willing to help. Thanks, guys!

I swear I could spend a day in here, poking around the narrow aisles and looking at all the various pet goodies. Fancier (aka healthier organic) wet and dry cat foods. Tons of bird feeders to choose from. Bulk wild bird food at very reasonable prices.
Knowledgeable staff. They still offer to carry the heavy stuff out to your car for you (nice touch).
Park in the back. You can get there by taking the narrow drive to left of the store (which is also where one of the doors is) or by going to the right of the store next door (both share the same parking lot).

This place rocks. A couple years ago my GSD developed some food sensitivities, and I needed to switch her to a different diet. I did a lot of research on which food was the best food. On a side note, if you think the «vet only» food that your vet sells is the best food for your dog, you are wrong! But that is out of scope of this review.
Anyway, the chain stores (Petco, Pets Supplies Plus, PetSmart, etc) just don’t carry that great of a selection IMHO. Maybe a little better than what you’re going to find in the grocery store, but not much, relatively speaking. If you’re looking for a brand that suffers from lack of distribution, Chap’s is your store… they will have it, or if they don’t they will get on the phone and get it for you.
Do not let the store fool you… it is not all shiny and immaculate with wide aisles and bright lights. It is a raw, tiny place that is literally stacked floor to ceiling with the things your pet needs. Dog, cat, bird, it doesn’t matter, they have it or can get it. Service is top notch… I’ve been buying there for over 2 years now and they have held food for me, called around and gotten food for me, and more. They never have an attitude, never look at me like my request is crazy, none of that. It is always «yes, we have it» or «no, we don’t have it but we can get it and it will be X days and Z price».
All in all, my kind of store. I won’t shop anywhere else… I buy my dog’s treats online because they are cheaper, but for food it is Chap’s all the way.

I had to call a few times to check if they had gotten any feed hay in, and the guys I spoke with on the phone weren’t the friendliest, but once you are in the store, everyone is extremely pleasant and helpful. It’s a bit of a drive for me, but well worth it for the savings and support of a family business. If you have pet rabbits and are paying out the ear for Timothy hay from a pet store, come to Chap’s! I got a whole bale for $ 5 and the rabbits seem to love it.

My favorite independent pet food store. The service is always great. All you do is walk up to the counter, ask for the type of food you’re looking for, and one of the guys will go get it for you. When I buy the 35 lb. bags of dog food, one of the guys ALWAYS carries it out to my car for me. I cannot recommend this place enough!