Roger Vivier

Livermore, Estados Unidos

2.5

Abierto ahora

8 opiniones

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Contacto

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Teléfono:
+1 925-294-9179
Sitio web:
www.rogervivier.com
Dirección:
2774 Paragon Outlets Dr, Livermore, CA, 94551
Categorías:
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Información del negocio

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Hoy

Hoy 10:00 – 21:00
Abierto ahora
Horario local (Livermore) 16:52 lunes, 23 de junio de 2025

Horario de apertura

lunes 10:00 – 21:00
martes 10:00 – 21:00
miércoles 10:00 – 21:00
jueves 10:00 – 21:00
viernes 10:00 – 21:00
sábado 10:00 – 21:00
domingo 10:00 – 19:00

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8 opiniones sobre Roger Vivier

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Tu valoración: 1
Cupertino, CA
I do agree with some reviewers that the service was rude and unprofessional.
I was browsing and started pulling out a shoe box from the shelf. I assumed customers could freely try on shoes in outlets where shoe boxes were publicly displayed (the display was like that in DSW), and, was I wrong! A Chinese sales lady immediately dashed to me, pushed the box back onto the shelf, and yelled at me in Chinese, «Sorry you can’t pull out the box yourself!» Prior to that, she was chatting with some girls in Chinese, and didn’t offer to help me.
I was dumbfounded: she snatched something away from my hand, and shouted at me in Chinese! How rude. I expected her to follow up with, «Can I help you find your size?» but she didn’t. So I started walking away. She then said, in broken English, «Do you mind I help you anything?» I was totally turned off, and said «it’s ok» and just left.
The manager of the shop needs to educate the sales people on Customer Service 101.
Tu valoración: 5
Dublin, CA
I came to the store about two weeks ago. Their shoes are stylist and cheaper then the original price about 30%-50%. I bought two pairs with a Chinese young girl, she was very nice and patient.
A very nice experience.
Tu valoración: 5
Palo Alto, CA
I came to the shop helping my friends in Hong Kong to look for her style and sizes. Miss Fanny n other salesman were great. Miss Fanny check all the available sizes in store and even the stock room, going the extra miles to help customers. Even my friends did not buy any. She was still very cheerful and ask me to visit next time.
According to my friend (super fan of RV in Hong Kong) prices is 25 to 30 percentage cheaper here, the price is cheaper than the Hong Kong annual sale and the style is lot more here.
Please remember this is an outlet store, so they might not have all sizes n availability is first come first serve.
It was a great experience just to look around beautiful shoes, every time I go to Livermore I will make sure to go visit them.
Thank u everyone working at RV!
Tu valoración: 4
Union Square, San Francisco, CA
I came in last week for the labor day sale and Matthew helped me. He was very patient and brought me a few styles they have in my size. I purchased one of them that was very nice. However, that minus 1 star because most shoes don’t have my size, and it made me so disappointed it. Other than that, I would recommend people who brand loyalty on RV, should defiantly go and visit, especially ask Matthew to help you out.
Tu valoración: 1
Pleasant Hill, CA
Super rude and unprofessional sells. Where can we complaint to! Why they assume everyone understands Chinese, coz as soon as I walked in. One of the sells speaking in Chinese to me without acknowledging if I am a Chinese or not! Then she started playing with her cell phone. Then the other Chinese sells came over joint her. Then there were whispering something. Super rude and unprofessional!!! Hate to see one of my favorite brand has this kind of sevice quality!!!
Tu valoración: 2
Oakland, CA
Bad quality outlet shoes! I wore this pair for about 30 mins, then the insole became loose. It got pulled out every time I toke off my shoes.
Be aware of their policy, everything is final sale, no return or exchange. They didn’t mention if merchandise is returnable due to quality issue.
Tu valoración: 1
San Mateo, CA
Frankly say… the ridicules price vs. non-​profession and rude answer from the assistant manger Justin, operator #3. IT JUST NOT WORTH to go there and buy. Be aware all merchandise are final sale, NO RETURN, NO EXCHANGE, OR REFUND. The goods might or might not worth the price, just the service itself NOT worth to buy.
Tu valoración: 1
Fremont, CA
I suggest you call before you come because they always out of your size! If you have a choice when you come in try to avoid the Asian sells cuz they always said that out of the size! No offense im Asian too but they just f***** up the whole thing! Why u open when u out of all the size, pls close and pack ur inventory before u open the door!!!