Peter Wong, MD

Dr Wong has always been quite helpful and great with tending to my illnesses… Getting passed the horrible front desk is another story. These girls are unprofessional and imature. They will carry on personal conversations and yell across the room to patients. it’s unreal that this is allowed. I HAVE filed a complaint with quality assurance and hope it’s taken seriously. I had to leave 3 messages with these girls and when I called the second time to check on my call back from 2 hours prior all I received was attitude as If I was bothering her. of course I had to call again at 450 before they closed and surprise surprise they wouldn’t answer the phones… I had an allergic reaction to My meds and obviously patient care isn’t important to the front desk crew. Had to leave a message with after hours.

The doctor himself seems to be good; he has made solid health recommendations in the brief period I have been going to Tri-​Valley Medical Associates.
His front end staff are however … well, just plain awful sometimes.
While many of the office staff who work here have been very helpful and friendly, all too often I and my family are greeted with rudeness and incompetence by the people sitting at the front desk.
We have frequently had to wait well over an hour for something simple (like a flu shot for example) and the utter unprofessional and ill-​mannered (downright vulgar at times) behavior of the check-​in staff is simply shocking.

Dr. Wong was recommended by a family I know but he has been OK.
He is nice but he hasn’t really impressed me yet. Good example is:
Dr. Wong: «Cholesterol is representative of what you have been eating last three months»
Me: «I see»
Dr. Wong: «Let me see your cholesterol result… Oh, you have slightly high cholesterol. Why don’t you take the test in 4 weeks and come see me again»
Me:”…”

I’ve been seeing Dr. Wong for over 10 years, off and on. He is one of the most personable physicians I’ve ever known. He’s always gone out of his way to make sure my family was taken care of; even after I lost my health care coverage.
I had Kaiser for many years, and when I had to find a new doctor after changing jobs many years ago, I was very lucky to find Dr. Wong.
He tells you what you need to know so that you can help him provide the care you need. I would strongly recommend him for a family doctor.

Dr. Wong has been our family physician since we moved to the Tri-​Valley area 5 years ago. He is a bit of a straight-​shooter and will tell you like it is — which I suppose could be a negative for some folks, but do you really want your doctor to sugar coat his assessment of your health or condition?! I’ve known him to go out of the way to see us on short notice, and he is very reachable by phone (his answering service will page him). His office was one of few that was prepared for the H1N1 shots and we got the kids immunized with no wait while we heard stories of friends waiting 8+ hours to get their shots. He was also very accommodating when we referred a couple pregnant friends to him for shots.
Finally, I don’t understand Cindy F’s feedback as Dr. Wong recently saw my mother-​in-​law who has no health insurance at all. He gave her just as much attention as us (BS/​BC PPO) and even helped her out by providing some drug samples until she could get her prescription filled in LA.

I have been a patient of Dr. Wong for a couple of years. Every time I go in he has been patient, has taken the time to listen, and has offered good advice. I am not a health care dummy, so when I request a specific antibiotic or other medicine, he reviews the other possibilities, but generally goes with my request.
I did have one scheduling issue with the office but they quickly resolved it.
I would recommend him for Livermore residents.

Completely disappointed! Dr. Peter Wong is only nice to you so long as you have premium PPO insurance. Once I switched from a good PPO to Blue Shield due to a job change, he would not approve my prescription refill unless I came back into the office to get the same prescription I had before. Do I have idiot written all over my forehead? Then he cut off my refills for allergy meds saying I was no longer his patient. Like oh really? I’m so fed up with him, that it’s like whatever I don’t even want to deal with him anymore. I definitely DO NOT recommend Dr. Peter Wong. He is moody, rude with a poor attitude and terrible service when it comes to dealing with issues that arise with insurance. Find someone else who actually cares about their patients rather than just getting paid by insurance and finding excuses to charge you $$$$!