Andrea’s Bridal & Tuxedo

I am not sure why Andrea’s bridal has all 1 star reviews… really? This is an overdue review, but I felt it was necessary. This is for my experience at the Fremont Mission Blvd location in 2007.
Andrea (I’m assuming that is who helped me, it has been a long time), picked out my dress based on her «feel» for my personality and my plus-​size frame. She chose three options for me and placed them in the dressing room. The very first dress I tried on was the one I fell in love with and put it on layaway. Such an amazing and unique gown, perfect in every way.
Unfortunately, my wedding has been postponed due to my father’s passing. I am hoping to try for next year so I can finally wear my beautiful gown.
The experience here was great and I never had any issues.

TERRIBLE CUSTOMER SERVICE… TERRIBlE ALTERATIONS… AND DISHONEST
I don’t even know where to begin with reviewing Andrea’s Bridal. I bought my wedding dress, 2 bridesmaid dresses, flower girl dress, and mother of the bride dress. She manages to screw up every one of them
#1 My dress. I found one on the floor that she said was discontinued. It was a size 8 but she said she could alter it to a 2. She went on and on about how experienced she was so I agreed. after all the alterations were done, I went to try it on and It was way too tight!!! When she origionally took my measurements in the dress, I had on a bustea, but after the alterations, I couldnt even wear a bra and it was still super tight! What did she say to me? «Oh wow you must have put on some weight»!!! Can you believe that! And I had not gained any weight! Due to the fact that this was very close to my wedding I wore the dress, however all night (of my wedding) I constantly had to pull the drees down because I kept bunching up on my waist cause it was so stinkin tight!!!
#2 My bridesmaid dresses. She took all their measurements and ordered the dresses. When they came in there were both clearly a few sizes too big. After charging them for alterations, they still didn’t fit right and the alterations were the worst I’ve ever seen!!!
#3Flower girl dress. I ordered one out of her catalogue for my sister who was 2. I ordered a 2T. When I came in to see the dress, she handed me a clearly not 2T dress! It was more of a 4T or 5T but I wouldnt know the size because she had cut the half of the tags off that had the size on it! After further inspection of the dress it had already been altered!!! After calling her on what she had done and demanding my $ back. She didnt deny it and gave me cash. I had the origional reciept with the total on it and she only gave me the price of the dress and she kept the $ for tax!!! So again I had to go back and demand ALL my $$$ back!
#4 My mom bought 2 dresses from andrea. After going home she noticed one on them was a floor model and had a stamp from the manufacturer on the back that said «SAMPLE ONLY NOT FOR SALE». My mom took it back and Andrea said that she had told my mom that it was a floor model (Which was a lie) and that the sale was final. She never gave my mom anything back!!!
Save your self the hastle and $$$ and do not buy anything from andrea’s Bridal!!!

(My Wife’s Review) After visiting Andreas bridal in Livermore, I found the dress I had been looking for and It was with in my budget so I was very happy! It was a size 8 and I needed a size 4. I was a little hesitant at first to have Andrea do the alterations, but she assured us that she was a very good seamstress and that my dress would fit perfectly. My mom also decided to get her dress there. After picking out the dress she wanted, Andrea talked her into shortening it (which would cost more). She also told my mom that she would give her a discount because it was the store model and that It didnt have the brand stiched on the back like some samples do. Later, once my mom went to pick up the dress, she realized It had the brand stiched right on the back of the dress! How tacky!
Then after that I ordered my little sisters dress (the flower girl) I ordered a size 2T and she gave me a dress that was clearly at least a size 4 or 5T! And if thats not bad enough she had even altered it in the sleaves and neck but did such a terrible job you could tell a mile away! When I confronted her about it she didnt even deny what she did! I demanded my money back and she gave it to me but didnt refund the full amount!
I also had problems with the bridesmaids dresses. VERY BAD alterations! She did a terrible sloppy job and then wouldnt even refund the amount we paid for the alterations! Then my dress… I was soposed to wear a bustier but after she was done with it It was too tight to wear a bra at all! She wouldnt return our calls about being dissatisfied! Andrea is a dishonest crook! DONT WAIST YOUR MONEY!

AWFUL PLACE. DO NOT BUY ANYTHING FROM HERE OR GET ANYTHING ALTERED. they lie, steal, and are completely unproffessional.
1. took bride’s dress in way too small
2. screwed up one of the bridesmaid dresses by hemming unevenly, when taking in material, created a crooked seam and instead of removing extra material, stuffed it inside of the dress. tried to get money back because i did not trust them enought to fix it and would not even give all of my money back. after 4 phone calls not returned, they finally agreed to give two thirds of it back.
3. tried to give us the flower girl’s dress 3 sizes too big and altered it so it would look smaller and RIPPED THE TAGS OFF!!! to try to hide what they did.
this place is unbelievable… no joke.