Jo-Ann Fabric and Craft

Just as a suggestion to Management: when you decide to run a 40% off sale (good). Have at least 5 cutters on hand (instead of one!).
That way, after you’ve shopped for ½ hour, waited in line for ½ hour, and then wait another 15 min. to check out — you have time for better things in life.
I do not suggest shopping at this store!

Great customer service even suggested I use my smart phone to access a 25% off coupon!

My daughter and I came here a few days before Christmas. There were a lot of employees out restocking the shelves. They weren’t unfriendly, but they didn’t ask if they could offer assistance. The scrapbooking section seemed rather small, and they have the same stuff most of the other stores had. They did have some of the stuff I wanted in stock, so that was a good point. Unlike the other reviewers, it didn’t take forever to get checked out. One of the cashiers called for help and someone came within a reasonable amount of time. Granted, the newest cashier was not exactly friendly or chatty, but she got the job done and we were out of there without totally wanting to pull our hair out. We would not make a trip out of our way to come back.

My daughter and I were shopping for fleece for a project she’s working on. We went to Joann’s because my wife told me they have a great selection. She was right. What she didn’t tell me is that their customer service is awful. The young woman at the cutting table clearly would have rather been any place else in the universe. I told my daughter that if she ever found herself that disinterested in a job she should do everyone a favor and quit. When we got to the checkout stand we were seventh or eighth in line. After standing there for about 10 minutes one of two checkers made an announcement requesting additional checkers. YA THINK? I had quite a few items besides the fabric my daughter needed. I set them down and we checked out with only her fabric. I’m not spending a penny more then I need to with an outfit as poorly run as this. That’s right, Joann’s, that basket full of Valentine’s decorations was mine.

I used to love this Joann’s but lately they have not been well stocked and have not been updated with the latest, newest items out there. They have also been short staffed and this location is super busy… I am tired of waiting FOREVER it seems with one checker and a line that wraps around. Numerous times I have put my things back because I don’t want to wait and go to a different Joann’s. I have walked in, see a long line, shop for awhile, come back, still long line. Waiting for them to cut your fabric is a whole ‘nother story… you will have to make sure you have time to wait when you shop here.
I am a huge crafter… and I have been disappointed looking for new crafting and hobby shops. More over, I called the other day and the salesperson was extremely rude and didn’t even answer my question telling me to just go in and figure it out… when I stopped her to reword my question thinking she misunderstood me, she told me to go to another Joann’s. Seriously?

They have Rockies Fleece! Huge selection but you pay the price.

I’m not the craftiest person in the world, but I have been known to step into a Jo-​Ann Fabrics once in a while. Mainly with my little sis (the crafty one) or to pick up random art-​y things I need for a party or event.
One thing I can firmly say about this store — the fake-​flower, cinnamon-​y smell will hit you like a load of bricks the second you walk in the door. Anyone know what I’m talking about here? You’ll either find it 1) a trip down memory lane as I did (I was dragged into a lot of these types of stores as a child) or 2) completely nauseating. Take your pick.
Predictably, it’s easy to be overwhelmed by all the stuff here. You’ll find a large section of fabrics at this location, including a pretty good sale rack. The magazine section isn’t half bad, but I’ve seen bigger.
And really, in my multiple visits the only thing I’ve ever purchased here was goo-​gone, so I’m probably not the expert on this particular store. Seems a-​ok to me. And there’s plenty of parking, ’cause it’s in a strip mall.
P. S. If you’re planning on buying and not just browsing, do yourself a favor and print their weekly sales flyer.

Not closed! (Thankfully, because every other place I went today didn’t have what I needed or was closed!)
If you’re buying fabric, try to look savvier than me by grabbing a number to wait in line to get your fabric cut. I wandered into the cutting area, and another shopper was kind enough to point me to the numbers instead of letting me stand around like a doofus. I’m a newb to the sewing world so I had to ask for helping finding a few things I needed, but the staff was perfectly friendly. Otherwise, the store can be a bit overwhelming with all the sheer STUFF they stock.
Psst…you can save yourself some dough by signing up for coupons too.