Jerry Stander’s Collision Works

I’ve had my cars here time and time again, impeccable work, apparently my man over there Dan, wasn’t available or in the office this week, so some pushy guy named Melvin answered the phone insisting that I have both an appointment, to which I asked when? and instead of offering a time he insisted that I have an insurance company named for a quote, I actually don’t have that info yet, as the person who hit us is likely to pay, but we have a case going on, so currently I can’t name the insurance company that will take responsibility. Sorry for Melvin he had to keep pushing at us and denying an appointment for a quote based on that. So… good work Melvin, you just lost a customer for life, and not only that but Dan knows exactly how much work I have sent you, Im in the business myself and sent recommendations all the time and you just blew it big time, I can place at least 20+ cars I sent there directly outside of 5 or 6 trips myself and 4 for just Ranley (one of my best friends), Dan will remember that too. Pathetic that your bad attitude had to be the end of this. Pathetic really. –

Not just good… amazing…and that’s not hyperbolic… best I’ve ever seen and I’ve done some body work/​paint in the past.

I had problems with a car that another shop had repaired. Jerry took the time to look over the car, and talk to my insurance rep to get the car fixed right. He got nothing for this effort. Later I took a car to them for some minor repairs. On budget on time. What a concept. Highly recommend.

I had found a BMW M3 on ebay that looked like it was going to be a good rebuild project that I could do for fun, but myself being in California, and the car being in Colorado made it somewhat difficult to inspect. I was directed to Jerry Stander’s Collision Works by the folks at Autowerks Colorado and had a chance to speak with Dan Stander. Right off the bat, he was friendly and helpful above and beyond normal customer service.
This was my first time looking into a purchase like this so Dan spent some time sharing his experiences with purchasing cars remotely and things I should be wary of, especially since the car I was looking at had been previously wrecked. He was honest and frank about what I should expect and I got a very strong impression that to him, the customer was the first and foremost priority.
I had been turned down by several other body shops that I had called because they insisted the vehicle be brought to them for an inspection; unforutnately the car I was looking at had been wrecked and was not drivable. Dan not only agreed to drive out to where the car was but he insisted that estimates were free of charge. It was a 30 minute drive each way for him, not including the time he spent actually looking at the car.
The report I recieved from him wasn’t just a quote sheet with prices listed but also included a thorough explanation of what he saw and what condition the car was in. Not to mention the massive email he sent me included 50 detailed pictures of the vehicle. Significantly more than I could squeeze out of the salvage yard that I was actually planning on buying the car from!
Dan was easy to talk to, and fairly easy to get a hold of despite his busy schedule. The receptionist I spoke with was helpful and actually recognized me after the second time I called them. All in all, I give Stander’s Collision Works an A+ for customer service and ease of dealing with them. It has been quite a while since I’ve dealt with a business that makes the customer feel this welcome (even non-​paying ones like me!).
I can’t comment on their body work because I didn’t have any work done there, but from speaking with Dan, quality is right up there in priority with satisfying their customers. Should I ever move to the Denver area, I will not hesitate to bring my car here for work, additionally all my Denver area friends will get recommendations for this place.