Front Range Window & Door

The company has no integrity and will not fix their mistakes. I placed two orders in writing with the same specifications. Bob Burns mistakenly ordered the wrong color for 2 screens (of of 15 windows and screens). He refuses to replace the incorrect screens and has been an all around ass about his mistake. I strongly recommend finding an alternative supplier for your windows and doors.

This company is just plain rude. Bad communication and they just don’t want to serve you. I don’t even know why they open for business.

Here was my experience trying to utilize them for a full window replacement in my house:
1) Decided initial to go with a non-​Milgard window. After spending weeks working to finalize that with Front Range Window and Door and getting to the point of signing to move forward, they then told me that window couldn’t be utilized in one of my windows because of it’s measurements. They should have known this early in the process.
2) Switched to Milgard windows. Asked for the agreement they would want me to sign so I could review. Sales person acted like I was speaking a foreign language. He had to draft the agreement himself!
3) Asked for three references of happy replacement window customers of their’s and the sales person acted like I was asking for something extraordinary. Took weeks to get references. One of the references wasn’t a consumer but another contractor.
4) Asked them to make two additions to the agreement the sale person drafted, a fairly standard provision to sign a lien waiver upon receipt of full payment (they were using subs to do the install) and a maximum time frame for completion of work. Sales person told me those were OK.
5) Signed the agreement and dropped it off. Next day I get a call from the sales person saying he spoke with the owner and they don’t want to do the work because they «don’t feel they can provide me the level of service required».
So, after 8 weeks of back and forth I’m starting over. Likely for the best… not sure why I worked through so much struggle with them in the first place.
Don’t waste your time with them… go somewhere else!