Garden State A-1 Car & Limousine Service

I always use this car service.
Garden State A-​1 Car and Limo has always been on time for pickup and arrival.
Making reservations for this car service is easy by phone or Internet. You’ll receive an immediate email confirmation with the price upon making the reservation.
The phone representatives are always very accommodating. Should there be a concern, the owner Lou will take care of the matter immediately. Also, I found the drivers are not gabbing throughout the ride anymore. The drivers have become much more accommodating.
Keep up the good work Garden State A-​1!!!

I’ve used GSA-​1 car service several times in the past because I support our local business. Last week I made a reservation with them to pick up my sister-​in-​law from JFK to NJ, was told about the fare to be around 150 with toll but plus tips. fine. parking will be extra depends on the wait time. fine. Pick up is at 7am so I figured it will not that much wait time for the driver. JFK parking is $ ⁴⁄₃₀ mins so I figure it will be around 175 – 180 for the whole ride.
the drive made the pickup on time but took my sister-​in-​law to the wrong address. he used a map and not a GPS and he mapped out the wrong address. my sister-​in-​law told the driver the correct direction but the driver would not listen. she was going back to her home where grow up for 30 years and the driver would not take her direction!
I called the same day (Friday) to ask the owner to take the tips off the charge and he agreed. But on Sunday, I got the email confirmation that my credit card was charged with tips on it. here is the detail of the charge for this ride:
SEDAN 127.92
TOLLS 26.00
Parking 12.00
Acct Svc 9.26
STC 12.79
Gratuity 19.19
Total 207.16
I called them again on Sunday and left a message to the owner about the tips was charged and I did not understand all the «Acct Svc» and «STC» charges. no call back the next day. I did not ever argue about the $ 12 parking charge. it means the driver was waiting for more than one hour when the flight was on time.
I called again today (Tuesday) and finally a dispatcher said he can reverse the tips for me and he did it right away.
Overall, it was a bad experience for the passenger (my sister-​in-​law) and for me. I will take my business somewhere else.
make sure you know what they are charging you for any ride.

Used them to go from Princeton, NJ to Manhattan. Simple to call and make a reservation at an off hour, and I had great service all around. I got a call about 20 minutes before my reservation time that he was already sitting there waiting for me. Then, I was running a little late getting to him but he didn’t blink an eye about that. Ride was comfortable and clean in the SUV, and had charging stations for your phone which was good. When we got to NYC, he actually misheard me when I told him the cross streets of my destination. When I mentioned that I was actually a couple blocks up, he started up the engine and insisted on driving the few feet so I wouldn’t have to walk. The best thing — and the reason I’m writing this review — is that I left my credit card in the car by mistake. They called me, let me know, and fed-​exed it to me overnight. Just good all around service and I will be using them again in the future.

The luxury of a private car to the airport is a great one. Especially after I took the SuperShuttle service from JFK to the place I was staying on the Upper West Side, convenience and speed were key.
The driver, arranged through the concierge at my building, was at my door on time and he got me to the airport in about an hour at rush hour.
However:
1. It cost $ 70 and the guy refused to tell me the rate until we were several miles away.
2. He didn’t take cards, only cash.
3. He listened to terrible music and SANG ALONG.
4. The ‘free snacks’ were Captain’s Wafers, an apple and bubble gum. I passed on everything but a stick of gum.
5. He listened to baseball on the radio.
6. He talked on the phone a lot.
7. He acted like he had to take a toll road and I should pay him for it. I knew he didn’t have to do so, so he eventually relented and paid the toll himself.
The ride was plush, not bumpy or uncomfortable, and I got where I needed to be. I don’t know that I’d bother with this service in particular again, though.