Woodstream Corporation

Alot of companies these days cut corners and put out a chintzy product that won’t stand the test of time. Not these guys. This is the company behind Havahart and I have to say that I am a customer for life. Not only are their products very well designed and made to last but they actually have a guarantee behind them and incredible customer service. Thanks to their superior, humane traps, we have caught most of the raccoons on our property and expect to be able to get any others that wander in as well.
Initially, my husband bought a cheap, imported brand to save a few bucks but the steel was so thin, the raccoons were able to defeat it and escape. They left behind twisted wire. No wonder the cheapie model was so inexpensive: it was worthless!
I went right out and bought a Havahart because any company that puts its phone number on the box is my kind of company and there was a good comparison on the relative steel strength to refer to on the website as well as many positive testimonials.
If you can get to a store to judge them side by side, that’s best but if not, it’s worth paying extra to get it right the first time. My husband hates being wrong (who does) so he’s said very little but the results speak for themselves and he’s now a believer too.
The XL was the right cage for us: raccoons have long bushy tails and if they’re not in all the way, the smart ones can back out. Good luck and thank you, Havahart and Woodstream Corporation for a wonderful product, great service and caring people.

I am giving this company a one star because there is no zero. The customer service in this corporation is poor. Why? Because there is no customer service. I am beginning to think there really is no Corporation. God knows Where they purchase their products? I was told by someone who answers their phones, that it is just a phone service. They do not even know if this corporation even exist. I guess if anyone has a problems with any of their products, you are on your own. Think I will purchase what I need from amazon. DR. Miller

Very Disappointed in customer service. Indifferent and non responsive. Bought two products from them at one price — only to get charged a higher price when making an in house purchase. Would NOT buy from them again under any circumstances. Their customer service is in my opinion a direct reflection on their upper management. Attempted to lodge a complaint but no person of authority has any email address to contact. Perhaps it’s because they’re are others experiencing the same mistreatment?
Waste of time and money dealing with Woodstream, especially their Havahart Division.

I will have to give this company’s Terro Ant products a 100% 5 star review. I HAD (past tense because they worked so great!) a serious ant infestation due to the extremely hot temps here in Southern California this week. A double line of ants covered from one end of the kitchen to the other end. it was CRAZY. A friend in Chicago recommended The Terro Liquid Ant Bait traps to me and WOW WOW WOW these things work miracles. I put the traps down, dripped out a few drops (like previous reviewers wrote on the home depot review site) and it was a feeding frenzy by the ants. I put the traps down at 4 PM by 9PM the amount of ants was reduced significantly, this morning I woke up and the traps about half full, but only about 100 scattered ants here and there around the sink. I expect to come home today to an ant free home! I placed 6 traps in my kitchen, two on the floor at the entry point of where the ants were coming in, three on the window ledge where most of the ants were and one inside the kitchen sink. I purchased three boxes to keep on hand for when this happens again. Plus these are pet safe (according to their website). I have a 13 year old cat, she isn’t the least bit interested in these so not worried about them on the floor. These work great if ants get all over your pets food. I feed my cat on the table because of the ants and now I can actually leave over-​night and not worry her food will be attacked. When I leave overnight, I will place a trap out so the ants congregate around the trap instead of her food. I no longer have a «creep show» kitchen and my cat can eat in peace. Thanks so much Woodstream Corp for this fantastic product. I highly recommend this to anyone with an ant issue. See before and after photos if you don’t believe me. this is within a 24 hour period. ROCK ON Terro Liquid Ant Bait!

I bought these here newfangled Sweeney Mole & Gopher Sonic Spikes because them dangnabbit critters be eating up my pretty grass here and leaving these big ol’ hills of dirt before Peggy Sue’s summer crawdad boil and shotgun snipe hunt. A two-​fer-​one pack, but one of them not be working right out of the box!
So I called them there with this here new doodad phone of mine, and the lady on the other end be real nice and tells me to holler over the Amazon receipt. They sent me here a new one faster than ol’ cousin Rusty runs moonshine from the deputies. And not just one, I got a brand spanking new two-​fer-​one pack! Whoodoggy, now that’s what I call good ol’ fashioned customer service, I tell ya what! Them critters don’t know what hit ‘em!

Woodstream is the company behind many of the most interesting pest control devices on the market. This is a review of the two products that I’m familiar with.
#1: The Havahart trap. I love this thing. We’ve captured squirrels and skunks with it, and it works as advertised. In our old house, various creatures that belonged outside wanted to live with us and the Havahart trapped them and let us relocate them somewhere else. We’ve lent the trap to friends and they always come back enthusiastic about it. If I was reviewing just the Havahart, I’d give Woodstream 5 stars.
#2: The Mosquito Magnet. We asked around before we bought it. The general consensus was that it was finicky and prone to trouble, but it was very effective when it worked. Right out of the box it gave us an error code. The presence of error codes was not in the manual and I had to go to their web site to find it. The web site says that i’ll need a reset tool and the tool wasn’t included. The customer support that they brag about doesn’t answer the phone on Sundays. I’ll call them tomorrow, but it’s going to rain all day and I’m not sure how we’re going to debug this thing in the rain. My initial reaction on the Mosquito Magnet is negative but we’ll see if a 5 minute call fixes everything.
Averaging the two together brings this review to three stars. If they can get me running again and the Mosquito Magnet is a reliable device, I look forward to updating this review. If it proves to be an ongoing problem, I’ll let you know.
Quick update (5÷20÷13): I called their 800 number and after a ten minute wait, they pretty much told me to try it again. I tried it again and it started right up. But will it catch mosquitoes? It’s too soon to tell but I’m feeling a little more optimistic.
Quick update (6÷7÷13): It’s been running for almost 3 weeks and I can actually sit on my deck for a little while without being attacked. They say it takes a month to become fully effective so it’s too soon to say, but my optimism is increasing. If things continue at this rate, I’ll be giving Woodstream a fourth star in a few weeks.
Quick update (7÷4÷13): When it works, the Mosquito Magnet works. By late June, I was able to sit outside in my back yard and I noticed the difference when I was visiting neighbors. Then I had to replace the propane. Something went wrong with the regulator. I called their 800 number, got the return authorization, drove it to the local warranty repair station that’s about ½ hour away, and discovered that they don’t have a power supply for it so they can’t fix it. And they won’t have one for weeks. In other words, warranty service can’t actually fix anything. I’m going to call Woodstream tomorrow. And as proof that it was working, the mosquitos are returning.
Quick update (7÷22÷13): I got the Mosquito Magnet back from it’s warranty repair and the problem hadn’t been fixed. I tried a different propane tank and the problem was solved. There are several issues here: First, the problem didn’t require a warranty repair and Woodstream’s 800 number couldn’t figure that out. Second, it took about two weeks for the «repair» because the warranty servicing people had never seen a power supply like the one that my unit had. Third, it was out of service for long enough that the mosquitoes returned and it needs to run for weeks before it’s effective.