Walk ins are not welcome if you have a double take deal. They don’t tell you that anywhere(in fact their website and Facebook page proudly declare no appointment necessary) but they’re clear about it when you get there. I didn’t even think to ask if they could find someone for me without the deal, but then again they didn’t offer to help me either. Pretty disappointing customer service/communication. I wish I would have known before I made the trip out there. That being said, this review is not based on their skill or quality of hair care since I didn’t get anything done. It is solely based on customer service. I’ve heard good things about the quality of their work.
Amanda S.
Tu valoración: 5 Lititz, PA
I see Jill every two months or so for a cut and highlights. She does a great job every time! Also she listens to what I am looking for in my cut/style and offers suggestions based on what would work well for me. Great location and great staff. Highly recommend!
Ben R.
Tu valoración: 5 Lititz, PA
Everyone there is great. I’ve personally used them for the last couple of months. I’m a guy and I thought I wouldn’t like the personal attention or fussing they give but in fact I do. All the staff is friendly and fun. And my wife is extremely happy with the way I look. I would recommend them to everyone.