Sears Auto Center

I need to give this place a review based on my experience (and others).
First off, this is a somewhat long story, so bear with me.
I was moving a truck and trailer from Louisiana to South Carolina. The truck in question has had a history of stranding me, so I knew I was in for quite the trek. I drove, without issue, for about 12 hours before the truck stranded me again. Someone cut me off in morning rush hour traffic just outside of Atlanta and I had to hit the brakes pretty hard, which caused a blowout of the hardline on the rear axle. I had a time deadline I was dealing with, so I limped the truck to this Sears Auto Center. Unfortunately, the guys were not able to fix my truck (but then again, it was a 1991 Suburban that has more wrong that right with it). However, they were VERY accommodating and understanding about my predicament. They allowed me to store the vehicle for a week, FREE OF CHARGE, until I could arrange for my family to come down from SC and tow the vehicle out of their shop.
I am sorry that other people have had bad experiences at this shop, but my experience was literally unbelievable. A major positive on an otherwise disastrous trip. Many others came and went while I waited for a ride — tire changes/​mount/​balance, oil changes, and alignments. The waiting time didn’t seem bad to me.
I would encourage others to give this shop a chance. Whitney and Roderick are both stand up guys that were happy to help however they could. I would give 6 stars if I could. Thanks for everything, guys!

Don’t go here. I brought my car in for a leaking radiator. They said it needed replacing, so that’s what I did. Within the week, it was leaking again. We brought it back. This time they said it was the water pump. They explained that after fixing the radiator, the leak went to the next weak point in the cooling system. We held off due to feeling like they were trying to rip us off.
Here it is, less then a year later and I need my radiator replaced again. This time at a different garage.
So, did they actually replace my radiator or just do a bad job at replacing it? I know they lied about the water pump.
In addition to poor work being done, their customer service is horrible. Value your time and money– go somewhere else!

I got up early to come here and get my oil changed. I was third in line. I watched 4 or 5 cars that came after me come and go with their oil changed! I am beyond pissed! All the manager could do is offer apologies! Apologies will not get the time back that was wasted here! A two hour oil change with two vehicles in front of me? Where they do that at! In other words find somewhere else to go get an oil change! These guys are highly unorganized!
Had to give one star, would prefer 0!