Dekalb Medical Center

Let me preface this review by saying that the nurses at this office are wonderful. They are attentive, kind, helpful & courteous. There are several doctors that are a part of this office. The doc I seen was Gullick who was competent but always seemed to be in a hurry which I wasn’t a fan of. It’s the office staff that are rude & unhelpful. They could care less about patient care. It’s all about pass the buck with these people. The blame game. You call & leave message after message & get NO return calls. If you are in need of neurological care GO SOMEWHERE ELSE!

This is a great hospital! I mean I cant complain about having to wait because it’s a hospital. The staff and security here are really friendly! Security even rolled me to my room so my mom wouldn’t have to! My nurse Trey was very nice! He was very informative and even had a sense of humor! I have a fear of needles and my tech Kenny was very gentle. He did a great job with the IV too. The staff just made you feel at home! Keep me with updates and everything. Dr. Cochran was great. He was cute too! This hospital is great!

Service is great. Fast and efficient. Good offerings, definitely not authentic Chinese fare but it’s delicious and reasonable value.

I recently had to go to the ER late on a Tuesday night for an incomplete miscarriage. Initially I had my husband take me to Emory due to a friends horror story. However, upon arrival the wait at Emory was ridiculous and my pain intense so we ventured back to our side of town which is close to Dekalb Medical. We waited maybe 30mins before having some blood work done and then another 30 – 40 for a room and 30 – 40 to see the on call doc, Dr. Natalie, who was great and apologetic for the wait. In fact the entire staff I came into contact with was extremely nice and empathetic. Big appreciations to the on call OBGYN Dr. Gelts who did an emergency D&C. Much to my surprise I wasn’t even sore from it (In fact I have had worse paps). The only reason I gave 4 vs 5 stars was due to wait time. When you are in that much pain you want fast relief and my only wish is that there was more than one doc working the ER that night. I will however never hesitate returning to Dekalb Medical if an emergency situation arises.

This hospital’s rehab department leaves alot to be desired. They are so unprofessional compared to other hospital rehabs I have been to. The receptionist let me sit out front for 50 minutes, then couldn’t find the therapist, and told me I would need to reschedule. I am pissed because not only do I need to begin treatment for my ROM but they are located 30 minutes away from my house. What a total waste of my time, gas, and energy. The receptionist couldn’t say anything but im sorry … my response was I agree you are sorry.
She gives me another appt time for a week later, then doesnt know the correct date, so she had to reschedule yet again. It took her 20 minutes to get my appointment rescheduled. She needs to find a new position, this isn’t for her.

I’ve been here like 4 times before and only one of those times I was waiting for someone else so I’m not new to this place.
I usually go to the ER when I find something wrong with me but my general doctor’s office is on the other side of the building. I just prefer walk-​ins versus scheduling appointments most of the time.
The service is good… not above and beyond great customer service but not bad either. The place is pretty clean. I’d keep coming back since my fiancé works in the area so I’m always around anyway.

Food poisoning landed me in the er!!! I wanted to go where they treat you well. from the PA to the nurse Aherri who gave my psycho needle fears a rest by giving the best iv ever!!! Never a bad experience always prompt and professional.

great kind caring doctors nurses know what they doin know what they’re talking about know how to talk to you. except for when you have to go to be the person to pay the bill she wants the question your income and if you’re not working question and who’s taking care of you if you’re not working none of your business as long as its not your husband

I am very pleased with my experience at Dekalb Medical at Hillandale. I came in with heart palpitations and chest tightness. After checking into the emergency, I was taken right back without any wait. After testing, the doctor decided to check me in for overnight observation, which turned into a four day stay, in which I received every possible test (CT, ex ray, echocardiogram, ultrasound, stress test ect.), all without the hospital having verified my insurance. In fact, they did not verify it until I had been discharged and they had given me excellent care despite knowing if I could pay for it or not. They even called me after I was released to check on me. Going to the hospital is never a good experience, but Hillandale made me as comfortable as humanly possible during this rough time.

I visited in June 2011 with a complaint of chest pains. After $ 10,000 of exams/​testing, numerous Drs, inlcuding a cardiologist, I was told I was stressed and given anti-​anxiety meds. While frustrated that I wasn’t given a reasonable diagnosis, I was pleased with the care given. I returned 2 weeks later with more severe symptoms. Unfortunately, this was the morning of July 4^th. Despite a complaint of chest pains and shortness of breath, I was left alone in an ER room behind a closed door. I repeatedly called for a nurse for 45 minutes. It wasn’t until I threatened to walk-​out that someone finally came. I was disgusted that someone who could barely breathe would be left unattended for so long. I didn’t see my floor Dr (they are supposed to see all patients first thing in the morning) until I threatened to leave again (still took 3 hours). At that time I learned that a test I was told would be ordered the previous night was not ordered and I might have to wait until the next day. Once again, I had $ 10,000 of testing, and was discharged with a diagnosis of acid-​reflux. My pain continued to worsen and I finally went to my primary care phsician. She listened to me, touched my chest (not one of the 5 – 6 Drs at Hillandale, ever touched my chest) and gave me the right diagnosis and medication. I later researched and learned that my condition is common for my age and easily diagnosed. I suffered needless radiation, 2 months of severe pain, missed work and fear. I will never return.