Ryther Camera

My order was via ebay but we ended up doing a few other transactions. Great service and seemed to be very up front on the transaction prices/​shipping etc. They do call and verify PayPal accounts and phone numbers for their protection, totally understandable. I’ll buy from them again.

Nope.
I was all set to buy my D7100 today for a great price. Maybe too good. So I called and spoke to Micheal. Micheal said it was a sale and my product was not gray market. Mike also said he would not call me and try to up sale me after I bought my US camera.
Nope.
While inputting my credit card I saw:
«We will contact you to complete the payment request.»
Well Mike, did you you say you weren’t going to call me?
Want a real deal? Stick to Beach Camera or B&H.

Review update: 1 month after ordering a camera, my credit card has been charged but no camera or tracking number has arrived. We haven’t even received a return email or phone call. Don’t waste your time and spend a little more money for a quality product that will arrive on time.

Total bait and switch. Ordered a Nikon D7000. Was contacted by a salesman regarding a «problem» with my order. When I spoke to the company was informed that I had ordered the non-​US version of the camera which had low quality batteries, and was not warrantied in the US, but that for almost $ 400 more, I could have the same product I ordered online with a real warranty and a decent battery, power supply, etc. The salesman insisted that it was clear from the website that this was the non-​US version of the camera, and that their website also offered the US version for the higher price. I double checked the website for the Nikon camera and there was absolutely nothing to indicate that this this was an imported version of the camera not supported by Nikon in the U.S. Clearly bait and switch scam.
If it wasn’t more trouble than it was worth I’d take them to court and make them deliver the advertised product. As it is, for anyone interested in filing a complaint, here is a link to the FTC website
As for the Marc R review — give me a break (obviously written by someone affiliated with Ryther). False and misleading advertising is just that.

Wanted to get a Canon T3i from their web site and learned that there is a difference between American and import products. The offered a great price on this model but soon I was to find out it was the import and the domestic model is much better and more money. There was no indication the sale model was either a import or American brand and when I asked they said it was specified on the site… not!!!
All I can say is do your research before you buy from any of these on-​line sites and don’t trust the sales people on the other end. Be your own expert.
I need these cameras for professional use and don’t appreciate manipulative or poor quality products.
I decided that I need to take my biz else where. First impressions matter, who wants to go on a first date with someone that hasn’t taken a shower in weeks.
DO YOUR RESEARCH FIRST!!!

RYTHER CAMERA IS A JOKE!!! I obviously was attracted to their low prices on the website. I was going to get a Canon 5D Mark III for $ 2,999. The listing never said anything about this particular model being a Japanese made model. The guy I spoke to on the phone was extremely rude. He said they have a US model for more $.
Good thing I did not buy from these people. I would have been screwed!

TERRIBLE. Bait and Switch company. DO NOT DO BUSINESS with them! Sell you cameras that has NO Warranty in the US without telling you then ask you to pay for more if you want warranty for a «new camera». What the F is that all about.

I wanted to like these guys– they have great prices and at least they are actually real sellers with a real store. But that’s where the compliments end. I read the previous reviews and I was ok with a little sales and marketing– as the reviews state, they contact you after you place the order and tell you that you ordered an import model and try to upsell the US model and accessories. Problem is, they give inaccurate information, there is NO physical difference between an import model and US model, so I just laughed inside when the guy said the import model was made in a different factory and wasn’t as good quality. The primary difference is just that one has a US warranty and one does not. But I digress…
My real beef with this company occurred after the «verification» phone call, where I called back based on an email that stated there was a problem with my order and needed verification. In reality, they were just trying to upsell. I’m ok (not happy), but ok with that. What really got me upset was after the pushy salesperson (James) realized I knew more about the camera and wasn’t going to bite the bait, he told me it would ship out that day, and I would receive it in 2 or 3 days. That was in the morning. By the afternoon, my credit card hadn’t even been charged yet, so I called back and spoke to Shawn, who informed me that import models always take 2 – 3 weeks to ship, and even though I was charged for 2 day shipping (almost $ 90– I needed it by the weekend), it would not ship out for 2 – 3 weeks, as they did not have it in stock and it needed to be dropshipped. Shawn was nice enough and apologized, the first good customer service with a straight answer, but my question is… can you be such a blatant bate and switch where you even sell a faster shipping method on your website, but try to corner someone into buying the US model because they need it sooner?
To recap: The website lets you check out using the import model and select 2-​day. Then the pushy salesman tries to sell you on the benefits (all lies) of a US model with faulty facts. Then, they try to play on your need for the camera sooner by saying they only have the US model in stock, but only after you wait a few days and realize your camera hasn’t shipped yet. The marketing stuff, that’s their choice, but this is dishonest, and YES, purposeful leaving out of facts is still a lie. The website should not allow you to select 2 day shipping if they don’t have in stock. The pushy sales guy should tell you it won’t ship so you can cancel your order. This company does everything the wrong way… even for people like me who are ok with pushy salesmen for a better price, this is just horrid.

I didn’t understand the difference between import and US versions on the D6 that I ordered. They quickly and with no hassle canceled my order after calling me to make sure that I knew what I was getting.
Come on folks, stuff on the internet isn’t free. Ryther Camera needs to make a profit and they saved me a lot of hassle this morning. When I need camera equipment I’m going to look them up first. I’m a business owner on the other end of the country and I hope that my business doesn’t take a beating like you guys are.

To address the reply they dont’t have inflated prices here is case and pont, ryther camera charges $ 109 for EN-​EL15 Lithium Battery where its $ 60 elsewhere, thats seriously inflated.

AVOID at all costs!
I tried ordering the Samsung 65″ Smart LED TV from Ryther Camera. A sales guy called me the next morning and said that this TV is an international unit so it comes with NO warranty. Then he tries to sell me a US version of the tv for $ 350 more than the advertised price. I was like screw this… cancel my order.
Do not trust their online prices. Its all a scam to lure you in to buy the exact same thing for a much higher price.

What? Ummm… Victor, I KNOW what NTSC and PAL stand for. You are still not even addressing the problem that I encountered with your scam of a store. I was told that I had to «choose a USA» camera… that makes NO sense whatsoever. The salesperson told me on the phone I had to pay extra $$ to get a GENUINE CANON camera. You also claim that there is some hypothetical place on your scam website that clearly explains the «camera is USA or not»…ummmm, I tried to order another camera just to see if this is the case and all I see are the words Canon XA10 HD Professional Camcorder 64GB Internal Flash Drive. The ONLY place where a nationality comes into play is where you have to choose the shipping origin.
Go play your scam games somewhere else and stop wasting people’s time.
Scumbags!

I have been a pro photographer for forty years. I have purchased from just about everywhere.
Admittedly I was scared to buy. I made clear I wanted a usa model and not a grey market with a warranty at joe’s camera repair. I got my 5D Mark III at a considerable discount from BH. It came without warranty cards. They told me that was because an authorized Canon Retailer would lose his dealership if he got caught selling below fair trade prices. He said take the serial number to Canon online and try registering it. I did and it worked and I have had it in to Canon for service with no problem. You don’t actually need the warranty cards. For my trouble they gave me a free Canon battery a $ 60.00 perk.
Support these guys they are honest and cheap.

I hate when people come up to me and ask me if I need help.
But the one time I needed it…
Cue crickets.
This place has the potential to be a Central NJ B&H…but they seem rather complacent.
And the reason it weirded me out that no one acknowledged that I was even in the store is because you need to be buzzed in to get in in the first place.
I had a book bag on… I could have stole a ton of stuff.
Step your game up!!!

Best camera prices period on the east coast or Tri-​State area. I ordered my Canon 5D Mark III here back during the presidential election day I believe and got a discount at the time. Interestingly, they had just opened up after hurricane Sandy and were just getting back up for business. I had to call in after reading the order information and disclaimer about how long it would take to ship. I had events cand photo shoots to setup for so I needed to get it expedited.
So I changed the priority of the shipping to FedEx and for a little more, but still didn’t have to pay tax of course since it was out of state. Please note that hat the salespeople here might try to up sell you on a warranty package or additional accessories. None of which I really needed and the prices aren’t really all that great. But the prices are bottom of the barrel. I paid a little more than $ 2.7K for body itself and shipping. This isn’t including the battery grip that I actually purchased in advance and the extra OEM battery I got from Adorama.
The camera arrived in a timely fashion in the kit box without the kit lens of course. So the box had to be opened for the lens to be removed, fine with me as long as the camera was untouched and new. Which it was! Camera has worked flawlessly thus far and I am still learning about its features. Overall, I was glad to support a business in NJ which was just recovering from the aftermath of the storm. I felt good about that in some sense. Look for if you’d like to purchase a camera for cheap out of state.

I saw a SONY Z5U Pro cam on their website advertised at a very good price. The ad said Brand New. I placed my order for two of them. This was over 6500.00 dollar sale. They emailed me a quote and after a day or two I noticed that they had not deducted anything from my account nor had they confirmed when the shipment would be. I am a Professional Wedding and Event Videographer and time is of the essence with me. Since I had not heard back from these guys at all, I decided to give them a call.
When I called the guy on the phone asked for my order number and I gave it to him. He said «Did you know that you were purchasing black market equipment with no warranty and a 20 minute battery?» I said NO, I did not realize that. The ad on their website did not mention that it was black market and subpar. He told me that it didnt even come with a lens. He asked what was I going to use these high end cameras for? He kept asking questions that had nothing to do with the sale, like what kind of business do you have? Then he replies Oh, I have a business like that too… and I use the Model XXX. The model he uses is a much lower grade model than the one I wanted and he tried to push me to buy a entirely different model. I told him that I do not want the model he was trying to push down my throat. I said that I wanted the model that I saw on their site.
I asked him how much of a difference in price is the black market versus the original USA/​SONY version. He said about $ 600.00 per unit. Out of frustration and inpatience I told him I will go ahead and just pay the difference for the USA version with all original SONY accessories and parts and a 5 hour Lithium/​Ion battery. He then immediately says… ummmm we are ALL OUT OF STOCK on that item!!! !@#$%$# I cancelled my order and purchased both cameras in the original USA/​SONY versions for a few bucs more at a much more reputable company.
These guys are a complete scam. They bait and switch. then they try to get you to buy something entirely different and if they dont like you, they just tell you its out of stock… sorry!!! Whether its really out of stock or not. BEWARE!!!
The online Digital Video Companies that do this are listed bbelow:
1.) Ryther Camera
2.)
3.)
These three companies all do this same thing to their customers. They are VERY unprofessional. STAY AWA!!!
Im almost starting to believe that this Alvin L guy is an employee of their company.

I tried to purchase at Canon 5D Mark II from these guys a few months ago and had a very unprofessional encounter with this business. We purchased our $ 2,100 camera and solely received a very generic email concerning the purchase. This wasn’t even a receipt, nothing to confirm my purchase — just a «thank you.» Ha!
Since I never received any concrete confirmation of my purchase over the next few days, I called to confirm my order. When I called, it was a pain getting a hold of them. I was transferred and hung up on several times. Since I had a tight time requirement, I needed someone on their side to be accountable and responsible in a professional manner. Unfortunately, the customer service was lacking and out of frustration I cancelled my order and decided to go with another company instead. I’ve had a lot of luck with these companies. Purchasing anything over the internet can be stressful, more-​less a fragile super expensive camera. This place was just frustrating to order from.
*** I received this message from this company, accusing me of not being a real customer. SERIOUSLY?!! Unilocal is a beautiful democratic medium that empowers customers to instill accountability in businesses. I’ve been a Unilocal elite for 4 years and write honest evaluations. That is why my reviews are highlighted. Some good, some bad. But this review is 100% legit.

I read a lot of bad reviews about this place after I ordered a lens for my camera. As you might imagine, I was concerned.
I did get a call from them 2 days after I placed my order to confirm my order. They did try to sell me an extended warranty. No big deal.
Then they upgraded the shipping for free and gave me an extra upgraded lens hood for free. I didn’t need it but why not?
I received the lens and everything was fine, just what they sad it was. I had even emailed them with a question and the responded right away.
Apparently my experience was better than some of the other reviewers. I give them a thumbs up.

BEWARE! These people are rude and you definitely get what you paid for.
I live overseas and purchased a CANON 5D Mark II from their website since they had some low prices compared to other websites I saw. I bought it with 3 day air so I could get it in time for a trip. Being in the military, I shipped it to my address in the states rather than overseas so it would be there when I arrive.
I waited a few business days and the only communication I had was a «Thank you for your order» email from a «James» with some contact info. Since I didn’t have a tracking number yet, I sent him an email to inquire about my order. The reply I got was the same «Thank you for your order» email. What kind of service is that?
I waited another day hoping that maybe they were just slow but still nothing. I gave this James a call and could not reach him — even though I was calling within their normal business hours. I tried again the next day and I finally got a hold of James. First, he put me on hold for about 10 minutes without even saying anything. I tried again. This time he said hold on and hung up on me!
I called back and finally got transferred to their sales department. The guy I spoke to finally looked up my order and said that it has not shipped yet because they could not verify my account because I had different billing and shipping addresses. All of this a week after I made my order! He said I needed to send them a copy of my ID and credit card after which I just told him to cancel my order.
Horrible service! DO NOT GET FOOLED BY THE PRICES! Read the other reviews and avoid this place at all costs.

Photographers beware!!! I ordered a very expensive professional camera from Ryther because their price beat all of their online competitors. After the transaction, a normal payment confirmation screen came up. At this point, I thought my order was final, and my camera would be on it’s way soon. Well, that was not the case. The next day, one of their sales reps called and asked if I wanted a «Gray Market Camera or a U.S. Camera». Gray Market?! What?! What is this, a camera smuggling company?!
I said I want a legitimate U.S. camera, and he told me the price would actually be an additional $ 400 from the total I was given when I placed the order. Next, he tried to up-​sell me on batteries, warranties and other items. When I told him I was over it, and no longer wanted to do business with them, he was still pushy. I again requested for him to cancel my order, and he put me on hold for long periods, then transferred me to the supervisor instead of honoring my request. When the supervisor came on the line, I told him to cancel the order, and he still tried to be pushy and cut a deal with me. SHADY, SHADY, SHAAAY – DEEEEE.
CAUTION!!! When you think you’ve finalized an order online with Ryther, they’re going to call and tell you to pay more for a legitimate camera. I strongly advise you to bypass the B.S. and buy from a reputable dealer like Calumet, B&H or Adorama.