Bay Leaf Cottages & Bistro

This is a review of Bay Leaf’s customer service and administrative abilities, not the cottages, since we didn’t actually get to stay there.
After our Airbnb host canceled our reservation the day before our summer vacation, we called Bay Leaf and were relieved that they had space for our family in one of their rentals (the apartment). Airbnb told us they could book for us and told us to call to confirm that the apartment was available. We did, and we spoke to Amelia at Bay Leaf, who confirmed that the apartment was open. Airbnb sent us a confirmation and we were off!
Upon arriving, Bay Leaf told us the apartment was already occupied for the weekend (a family had reserved it early in the spring, in fact) and that Amelia must not have checked the computer.
The snafu was half Airbnb’s fault and half Bay Leaf’s fault, but we never got an apology from Bay Leaf. Airbnb offered us travel credit for the future, but Bay Leaf did nothing! I called to speak with Amelia and see if management could offer us anything for the future– we would be back in the area next summer– and she said she would get back to me. It’s been two weeks and, again, nothing.
The cottages look cool, but if you book there, call and call again and again to confirm you’ll actually be staying. They can take the reservation, but can they hold it?

Bay Leaf Cottages was perfect for my 4 night stay along coastal Maine.
The perfection starts with the beautiful grounds and overall up keep of the property. It is simply gorgeous and adorned with blooming flowers scattered around the buildings. The little creek with bridges made the landscaping adorable.
My room was clean, neat and decorated in such a way that I felt like I was at home instead of in a cabin/​cottage or motel room.
The best part was the staff! Delores was so very sweet and offered many suggestions for touring the area. Her helpfulness both on and off the property made my stay in Maine the best it could have been.
Stay here! I know you will love it! I did!

Amazon Local drew me here but wouldn’t need a deal to return. We stayed in the motel part and it was much better than I anticiapated for the price. Clean, well arranged, spacious (except for the bathroom) with all the manenities you need for a Coastal Maine stay. Our package included use of a bike and the ferry to Islesboro– what a nice activity. The bikes were new and seemed to work for all levels of use.
The Bay Cottages do justice to the area by giving you great information about where to go and what you could do if you didn’t have plans already. The breakfast included for guests was expansive– everything from oatmeal, hard-​boiled eggs, cheese, gluten-​free options, fruit, cereal and GOOD COFFEE! I am sure I missed some items (like Nutella).
Staff was pleasant– the grounds well-​kept– the property in good repair. The experieince exceeded my expectations and would highly recommend it.
One of the reviews complained about no non-​emergency services after midnight– adjust your expectations when traveling in the country– this isn’t a hotel and it would lose it’s charm if it became one.

Worst experience ever! Thought the owner/​front desk was nice when my group and I checked in last night but out of the 3 rooms we booked the tv and internet was not working so a call was made to have it fixed. The internet was back on however the tv wasn’t. The person on the phone who I guess was the owner was very rude to my brother who was staying in that room. We’re from NY where we are used to ²⁴⁄₇ front desk service. The owner/​front desk could of been more polite advising us that the office closes at 7 and to call only if it’s an emergency. I can’t believe I just got bitched at for my brother calling in after 12am asking where there was a vending machine or a store to buy some food at, worst customer service ever. Plus she was cursing saying she was bitchy for not getting any sleep??? I will not come back here and Maine just left me with a bad taste in my mouth!

Bay Leaf Cottages and Bistro was a pleasant surprise from other cottages we have stayed at in the past. Clean, wonderfully decorated, dog friendly We had no reservations and stayed in both Cottage 11 and Cottage 8 both decorated differently and each a warm an inviting room to stay in. A doggy bag was provided for our dog, with a bowl, treats, blanket, towel and disposal bags a pleasant added touch.
A free continental breakfast with more choices than most and the added recommendations of places to go and things to see as well as where to dine rounded out the experience.
Would definitely go back again.

In the category of cottages/​motels on the east coast this is a real stand-​out. The grounds were beautiful and well-​maintained, the room was super clean, and the linens were of superior quality. There were do many nice details… like a higher quality soap and shampoo collection – perhaps the quality that you would find in an upscale B&B. Not to mention free wifi which was better than expected for such a rural town. Additionally, their breakfast was thoughtful and unique. They took the time to shop for artisan instant oatmeal – like imported from Oregon – and an array of premium breads. Plus cheeses and fresh fruits. I had been kinda jonesin’ for some Raisin Bran (since I don’t usually watch TV but since I was on vaycay I saw a Raisin Bran commercial and I wanted some) and they had prosaic stuff like that too!
Finally, the staff was super helpful and efficient. If I’m ever in Linconville, Maine again (which really isn’t very likely) I’d definitely come here again.

I stayed here using a Livingsocial deal for 2 nights. We stayed in the motel part of the property (room 17). It definitely did not have the typical motel vibe one associates with the word. The room was very clean, and fairly spacious. There was a full size and twin size bed, a mini fridge, coffee maker, couch, and a desk/​chair. It didn’t feel cramped with all of the furnishings either.
The staff was very pleasant and helpful when we asked questions. Check-​in and check-​out were very smooth. The continental breakfast was pretty good as well. My favorite part was the spreadable packets of nutella. They have plenty of information about things to do in the area, and dining guides/​directions.
They allow/​encourage dogs, but as I don’t have one it was a non-​issue for me.
They also have some sort of a inexpensive Saturday lobster dinner, but you need to reserve by noon. I wish they had told us when we checked in. We didn’t ask about it until late afternoon on Saturday.
If I was in the area, I would stay here again.

My fiancé and I rented a cottage here during a Maine mini-​vacation at the beginning of June. Our cottage was nicely decorated and had everything we needed for a comfortable stay. They were matches for the candles, a refrigerator for our food, and even a binder full of menus and pamphlets for restaurants and attractions in the area. The staff was friendly and helpful. The complimentary breakfast was tasty and there were many options to choose from. I also like the fact that this place is pet-​friendly and will accommodate a well-​trained dog of any weight/​size.

Great little cottage/​motel right off of Rt1 in Lincolneville ME. Close to Camden and the state park.
I stayed in Cottage 11 it was very clean, the staff was very nice and would highly recommend this to any couple looking to getaway for a weekend. Also they are dog friendly and encourage you to bring your canine companion!

to be continued…