Great facility but wildly disappointed in their service. I signed my two daughters up for horseback riding lessons on Saturday afternoons at 2:00. First lesson we arrive, all goes by perfectly. Was so happy I purchased the girls riding helmets and boots thinking we could pursue this year round. The next Saturday we show up and are told that the girls can’t take the lesson together and one will have to go before the other(extending the overall lesson time to two hours). This wouldn’t have been so bad but we had a commitment at 4, so they worked with us and got the girls in together. The next Saturday, same thing. The third Saturday, they were running so far behind we left and haven’t gone back. MYIMPRESSION is they take a much higher interest in the trail rides. I understand they are a business, but why sign children up for lessons and make them wait because all of your staff are off giving trail rides. Why can’t these separate business programs run parallel to each other? They could make so much more money! I have talked to other parents with kids in lessons here and they have experienced the same thing. What bothered me the most was that I never knew who would be working with my children. Since horseback riding has a potential to be dangerous, as they struggled to find people to work with my girls, I became uneasy. I would gladly return my girls for lessons if I knew they could receive their lessons with consistency, but I am not sure this business can provide that.
Jena H.
Tu valoración: 1 Valley Stream, NY
What a RIP off! I called prior driving 45 minutes and inquired about pony rides. The manager said yes its a few minutes for $ 5. She LIED. I timed it at 52SECONDS. Thats right, $ 5 for UNDER a minute. I was willing to spend $ 20 on pony rides this afternoon and I walked away after LESSTHAN A MINUTE. When I brought my dissatisfaction to the manager, she had an attitude, was rude and couldn’t care less. «Thats what it is. One time around. It is a few minutes the entire experience, them petting the horse, them getting on the horse and them going once around. Its two peoples time for pony rides». I dont care how they justify ripping someone off. This was the worst pony ride experience I ever had. Not to mention the 2 girls who took my kid were not. friendly. Do not come here. ITS A RIPOFF!!!
Jennifer G.
Tu valoración: 2 Newport, RI
The only positive thing I can say is that the land was beautiful… Unfortunately the customer/client service was awful. We had to wait 45 minutes for our trail ride to begin, which wouldn’t have been a problem if we didn’t have to watch the owner scream at her campers. She was trying to show them how to wash a horse and was grabbing the campers and pulling them towards the hose. As an early educator and parent I found this completely unacceptable. Next, we went in to sign our paperwork where she continued to yell at the campers, her staff, a community helper and us. At this point we should have walked out but a previous customer was saying how wonderful his past experience was and we didn’t want to disappoint my daughter or the girl my friend mentors. As we began getting onto our horses you could see the staff being talked down too. The girl who gave the trail ride shared her concern of one of the horses being tired and was harshly spoken to again by the owner for sharing her concern. The staff nicely let me know that my horse gets a tad feisty so I needed to control the reins. She then gave me a twig instead of a crop.(Which snapped on the trail ride) As we began our walk another horse stopped to eat and our trail guide began the yelling and continued to yell the entire trail ride. She repeatedly yelled at my daughter who was at the end to kick the horse and hit it harder. My daughter who is 8, has two years of riding experience and was very uncomfortable with the guides instructions and constant yelling. At the end my daughter ended up in tears and didn’t want to continue. My thoughts are that the business has too much on their plates. Maybe smaller groups would be more manageable for them with some schedule. I felt bad for the young campers as well as for the people in our group who I am sure had the beauty of the trip taken away by the negativity of the staff.
Lashanna L.
Tu valoración: 5 East Providence, RI
I had the best time today at Sunset stables. I don’t know why I hadn’t done this sooner. The staff was very friendly and our guide was great and knowledgeable. The horse that I rode was named Fusion and he was well trained and easy to handle. I am looking forward to taking the rest of my family to enjoy a horseback ride.
Jen M.
Tu valoración: 2 Somerset, MA
I took my 13 year old mentee to Sunset Stables so that she could experience horseback riding for the first time. We had a beautiful trail ride through the woods and were even able to see some deer. The whole experience would have been great, however, the staff were extremely loud and bossy. The woman who collected our money screamed at her staff members, and then those same staff members screamed at the horses and riders. They would shout«Kick him harder, treat the horse like an ex-boyfriend!» «You’re not kicking hard enough!» «Don’t let him eat grass– pull his head up-PULL IT– PULLITHARDER!» Literally, screaming these demands. It took the enjoyment of out what should have been a wonderful trip.
Ciara G.
Tu valoración: 4 Dr. Phillips, Orlando, FL
I went with my bf and mother I had a blast but if your an experienced rider you mite get board depending on what your looking to do the trails like 45 min but it’s loupes and circles but they spread it out nicely so it dose not seem that way will go back soon :)
Claudia M.
Tu valoración: 4 Pawtucket, RI
I have taken classes at Sunset Stables in Lincoln for about 2 months. Everyone there is really friendly and are very concerned with horse and rider safety. They showed me how to properly groom a horse and they’ve changed the horse I was learning on from a Mustang to a Thoroughbred mix because the Thoroughbred was easier to handle, which was true. My riding has improved and their encouragement keeps me coming back. Lovely location.
Sabrina F.
Tu valoración: 2 Chicago, IL
Seriously the lamest horseback riding experience ever. My guide was a moody, ill-mannered, unprofessional teenager who showed up in what looked like her pajamas. I was given an older stallion for an «experienced rider» — apparently this just means the horse is hard to control due to an irritable disposition, as I was not permitted to ride faster than a trotting pace. The trail itself was certainly beautiful, but much too short and overly strewn with rocks and fallen branches. When we returned to the stables, I was so rushed by the handler to get off my horse, that I cut myself badly on a stirrup strap buckle. The handler was not the least bit apologetic. If the staff had been more competent, I MIGHT suggest the stable for a children’s walking trail ride. Unfortunately, Sunset Stables does not even qualify for that sort of low-level service.
Dani G.
Tu valoración: 4 Warwick, RI
Children under 8 are not allowed to ride the trails but for 5 dollars they can do a breif ride on a trail throughout the stable. It is a fun experience for them– the staff are very nice and assisted with photos so that with the memories, the kids have a picture to take home with them. For the kids who are a bit unsure about the horses– ask for Peanuts, he is a dwarf pony and is extremely friendly and mild mannered. His short stature seems to put the kids at ease.
Nicholette P.
Tu valoración: 5 Brooklandville, MD
LOVED it! I called ahead to go trail riding with a friend of mine. They only charged us $ 20 for an «hour» more like an hour and 45 :) The staff was wonderful, our guide was an older gentleman and it was my friend and I plus another woman who had been taking lessons there. Since I called ahead they put her with us because I am an advanced rider, and my friend has also been riding for quite sometime! They gave me a wonderful horse named murphy, because I let them know I could handle whatever… He was GREAT I wanted to take him home with me! My friend(who is about 5’2) rode a wild lil pony We rode western, and since we were all pretty experienced riders we walked, trotted, and cantered. So if you can ride, call ahead and let em know! Very relaxing and great trails through lincoln woods!
Sue P.
Tu valoración: 4 Boston, MA
Had a fun trail ride here! The pricing was about average– $ 25.00 a person for about an hour’s ride through the woods. The staff there was very helpful and encouraging, especially the guides who led us through. The only drawback is that because there are all level riders on the trail, they wouldn’t let you ride any faster than at a walking pace, but that is understandable. Would definitely recommend checking the place out for a relaxing afternoon. I believe they do lessons as well.