Pretty much only come here when I need to refill my BBQ gas tank. After paying for the refill inside, you take your tank to the filling area towards the rear of the parking lot, where someone will meet you to fill your tank. If your tank hasn’t been inspected within the last 10 years, then they must perform an inspection before they will fill it. There is no-cost for the inspection if your tank fails, which mine did. They do sell empty tanks, both with a fuel gauge and without. A new tank with gauge was close to $ 40. In hindsight, it probably would have been cheaper to take my tank to one of those self-service tank exchange places and drop off my old tank and grab a new one. Employees are generally friendly though and they sell the typical stuff you would expect to find a local hardware store.
Mike H.
Tu valoración: 1 Pottstown, PA
Not a good place to return a defective item. I purchased a radiant dual burner tank top propane heater. Took it home, assembled it, and lit it up. The first burner lit and burned fine. The second burner would not stay lit. I brought it right back and the owners son wanted to troubleshoot it with me. Talk about wasting my time. It didn’t work for him either. Next he’s telling me I had to call the manufacturer and get an RA # and send it back to them. I guess he didn’t understand the concept of brand new! This was unacceptable!!! He even had to bring out the manual and show me what the company procedures for a return encompassed, while I was getting my money refunded, so kind of him. His sister the cashier said that they were going to have to pay for it, as in eat it since again whatever procedure was not properly followed. Pathetic! There was no more of this model on the shelf, and because of the way I was treated, I wasn’t going to bump up to the three burner model. If its defective right out of the box, give the customer his money back without any hassle. What’s so freaking hard to understand when it comes to doing business and keeping the customer happy?