Lightning Detail Salon

The heavy set woman refused to wash my car. She said it was too cold outside. As I was leaving another employee pulled around in a car they had just washed. I went back the next day with another vehicle for emissions and asked why they wouldn’t wish my car and no one was able to answer me. I won’t be giving them my business anymore. I have no idea why they wouldn’t do their job. Makes me angry!

I have been going to these folks for quite a while. One reason being is that there are really no car washes around my home that have any good reviews. I generally like the job they do. I went the other day and got a mini-​detail (usually get a wash) since we had been on the road the car was fairly dirty. They wanted $ 5.00 just to vacuum a small area of the trunk. No way was I paying that and most other places I’ve been to in the past that is part of the detail. Then the female who works there was very negative and quite frankly bordering nasty. I have seen her there before but I’ve not seen her actually do the washing. She’s a heavy set female who was complaining of the heat and said to me «you should try to do this in the heat every day». REALLY, if you’re not the owner then get another job. I have a free car wash next time from going there so long but after that I think I’l have to find somewhere else to do my business with.

Went in for a basic oil change that was 25 $. I agreed to replace the filter for an additional 10 $. When they were finished my bill came to $ 63.60! They said I was being charged for 7 qt oil. I was never informed that the cost of the oil change would be so much higher then what was posted on their sign. Extremely disappointed and angry that a local business would take advantage of me.

The place was deserted both times I’ve been there and I think I know why. The wash job was okay (all by hand, not automated) but is SEVERLY overpriced compared to similar businesses, even with a «deal» voucher. The first time I attempted to use my voucher (for which I paid $ 10 for a $ 20 interior & exterior cleaning), they said they couldn’t do it because the person who can process the voucher was at lunch! I went back today only to be informed that my car, a Honda Element, is considered oversized and would cost an additional $ 10! My other option, which I reluctantly accepted, was to get an exterior-​only wash «worth» $ 18. I absolutely will NOT be going back.