Alaska Airlines

Seat assignment is a joke, ground staff is extremely unprofessional, completely mismanaged .
Will never fly Alaska, not worth the money.

Flight from lihue to Oakland. Easy boarding process. Aircraft had good sized overhead bins. A big plus was the power outlets at the seats!!! No inseat tv’s which is becoming standard on A lot of flights to and from Hawaii e.g. Delta. Flight attendants smiled and were welcoming. Pay for snacks but this is pretty standard. Good flight overall.

Sorry, Dierks Bentley. It may be fun to get drunk on a plane, but nothing beats getting power (outlets) on a plane!
Power for my gigawatt-​hungry gaming laptop? Awesome! And I don’t even have to be in first class for that. Makes me forget all about the fact that I’m in coach jostling elbows with wifey and not-​wifey.
Speaking of trying to get drunk, the watered down Mai Tais won’t do it for you, unless you weigh about 17 pounds. You get a free Mai Tai if you’re flying to the lovely Hawaiian Isles, but not if you’re flying out. All part of the aloha experience, baby.
Flying is no bargain barrel deal, but Alaska is priced reasonably against their competitors. Flights to and from the Hawaiian Islands tend to be cheaper with Alaska Airlines than Hawaiian Airlines. How about that!

Our flight was delayed from 10:45 pm until 1:50 am, okay not that big of a deal — but then we were instructed to wait in a line of about 30 people who had to rebook their flights rather than the appropriate line to check in by the agent. We proceeded to stand in line for an hour before somebody corrected the mistake and directed us to the appropriate line that took about 15 minutes to get through. We asked to be comped airline miles and the agent refused and instead gave us measley meal vouchers worth $ 12 (not valid for alcoholic beverages) which they didn’t offer, we had to ask. My boyfriend (a veteran) was then thoroughly searched by security which held him up from being able to get to the restaurant prior to closing.
I wish there was an option to give 0 stars because that is truly what this monopolizing airlines deserves. I wouldn’t fly with them again if I had a choice, but living in Fairbanks Alaska only gives us one choice for airlines.
Oh and by the way, absolutely NOTHING on the menu at the airport costs $ 12, it’s all MORE

5 stars to the helpful staff in Lihue. I had to get the wheelchair service since I’ve been walking with a cane. They helped with the luggage at baggage claim and made me feel so comfortable. Amazing service. At check-​in the clerk even moved my seats more up to the front so I didn’t even have to walk that far back. So considerate.

Welcoming and very helpful staff even at 10pm. We found crews worked their butts off for us frm DIA to SEA to LIU with a smile the whole way. We had a medical emergency on over water flight and it was handled well. Plan for Hawaii flights to be full!!!
This is a small airport so treat folks right or you will get the shaft everwhere! You must (and your pets) go through agriculture check before TSA so plan for this.

We flew out of San Diego to Maui on the way to Hawaii. Then we island hopped and on our way home we flew out of Kauai directly to S.D.
The flight crew were all friendly and I really appreciated the free MaiTai right before landing!
General boarding can be a small pain at times because even though you have assigned seats they don’t board you in groups. Once the handicapped and first class board then it’s a free for all. That could be more organized to make things easier and smooth.
All in all we were pleased with our experience with Alaska Airlines.

On time departure and arrival. They cancelled our direct flight home to San Diego from Kauai after we booked it, which was a bummer, but otherwise, no complaints. Decent food and drink selection (a fee for all food, though, no free stuff). There is a (as in one) free mai tai before you land, but it was made w/​that bottled mai tai mix, that I’m not a fan of. But, once you land, there’s plenty of places were you can get the real deal!