The Bob Rohrman Auto Group

Beware! DO NOT BUY USED CARS FROM THIS AUTO GROUP! I purchased a used vehicle from this location. I went to a dealership thinking they inspect cars they put on their lot for resale. I was sooooooo wrong! 5 months after purchasing the car my daughter who was driving it felt something wasn’t right so she took it to a repair shop in Mundelein. They couldn’t find the part to fix the car so 4 weeks later she took the car to my mechanic in Libertyville. He took one look at the car and said it should never have been sold! The underside was so badly rusted and the heat shield was completely rusted through exposing the gas tank. He explained that the wheel could fly off and the gas tank could explode if hit by a rock due to the rust. The next day we went back to libertyville Mitsubishi where we purchased the car. We were there for over 2 hours while the general manager, as the time, Peter Kohl, and the service manager, Larry, looked the car over. Of course, they said they didn’t know what «we» did to the car over the last few months and he assured us the problem was fixable. 2 to 3 weeks later, we picked up the car and paid $ 236, half of the supposed cost of the repair. Larry put the car on the lift so we could see the repair and assured us everything was fine. He also said it was «no big deal» about the rust and exposed heat shield. About a week later my daughter took the car to an Elgin, il dealership to do a recall repair. Within 5 minutes they said the car was too dangerous to drive due to the amount of rust and the deterioration on the underside of the car. The car was an Isuzu Axiom and Isuzu made an offer to purchase the car back at a fair market value price. We went back to the Mitsubishi dealership where we purchased the car. We we told that it wasn’t their problem and that they weren’t at fault because of used car laws. After 2 weeks we were told they wouldn’t do a thing. I asked for them to compensate us the difference between was Isuzu offered us for the undriveable car and what we paid for the car. Not only did they refuse to go anything other than trade in the car and spend more money on another car, but they never returned phone calls!. even Bob Rohrman himself did not return my call which is despicable considering I had to track his number down myself for his Indiana office. This is another example of how large businesses manipulate the law in their favor. This car should never have been sold. Car dealerships, should at a minimum, be selling safe cars. If it was a water pump that broke that’s normsl. To find out the car your child was driving is undriveable due to undercarriage damage, is unforgivable! Car dealerships should not be able to get away with this type of business practice. I will never do business with any Bob Rohrman dealership! I give this coat y a big fat 0 zero!