They do ok work, however, you can’t use debit/credit card for the coupons they send you. Also, $ 10.00 min for cleaning before you can use debit/credit card. I don’t know of any other business that do this. Even McDonalds lets you use a credit/debit card for as little as a cup of coffee. This policy stinks! It wouldn’t kill them to smile and say thank you, either.
Bunny O.
Tu valoración: 1 Libertyville, IL
Although I do not require weekly dry cleaning, whenever I did need it, this WAS my go-to place. After being an established customer, please allow me to state I will never return or recommend this cleaners to anybody. Please allow me to explain my experience. I dropped off my comforter to be cleaned this past Monday, of which they have cleaned many times previously. I went to pick it up on Saturday. The attendant could not locate it. After I described it, the attendant went to an over-sized canvas laundry basket on wheels filled with dirty laundry and dug deep down into the bottom. The next thing I know she pulls my comforter out, and proudly asks«Is this it?» Of course, it was mine. She then proceeded to inform me that they could not clean it. I asked why this was not expressed earlier, and asked why they didn’t have the courtesy to call me. The attendant had no answer. I am so disgusted that my comforter has been sitting in other people’s filth for six days. I have no idea what other germs, vomit, urine, etc. was in that bin with my comforter. I asked to speak with the owner/manager. Nancy came to speak with me. She recognized me as a customer. Nancy could care less. She was not the least bit apologetic. All she repeated was«Next time we do different.» I stated I would never return to a facility that is so incredibly unsanitary. To top it off, I had to ask for my money back!
Joel A.
Tu valoración: 5 Lake Forest, IL
I always find people never praise a dry cleaner for good service but if they are not happy they will gladly write a bad review. I have used PSQ for almost 9 years now with a brief interruption going to CD One Price when their price was much cheaper. PSQ is not a high end dry cleaners. For men’s shirts and pants they are the best and their price is fairly reasonable other than laundried shirts which is now $ 1.49 each which is high in today’s market. They do a fine job and I have never had an issue with them.
Andrew T.
Tu valoración: 3 Aurora, IL
In spite of some very bad reviews, I took the risk, desperately needing some dry cleaning done before a business trip. I dropped off a handful of shirts and two pairs of pants, picking up the next day. And… it was fine. I’m not going to say it was the best dry cleaning job in the universe? But they were pressed, the creases were straight, nothing shrunk, and nothing was damaged. Plus, they use paper tags, which I like since it means they’re not writing on my shirts like some other places. Now, it’s a ways from my house, so it’s not like I’ll be a frequent customer? But… I’d probably use them again.
Mary W.
Tu valoración: 5 ASTORIA, NY
This drycleaners is actually pretty fantastic. For the price, they keep the quality of their cleaning top notch as compared to CD cleaners down the street. In other words, they clean like a specialty cleaners at a price comparable to one-price discount cleaners. I don’t know about the owner being mean, I never had to deal with her. The girls who took my orders were all really polite and nice.