Paul Mitchell The School Lexington

I had a cut and color and they did a great job.
The pros: the cost is super cheap ($ 54 for a cut and color). The girl who did mine was ver professional and did a great job. The instructor came and inspected her work several times which added your confidence since it was a student. They did a great color and cut. Couldn’t be happier!
The cons: it does take a lot longer. Usually I plan for 2 hours for a cut and color (that’s being a liberal allotment). I had a 12:30 appt. I didn’t get in until 1:15. They had misplaced my paper. This did not bother me. They repeatedly apologized and gave me a complimentary conditioning treatment, which was nice. Things happen, no biggie. I didn’t get done until 4:45, once I paid. Again, it wasn’t a big deal to me, but just so you are aware. The students are slower in their technique and they have an instructor check everything.
I will definitely be back!

The sweet girl who does my hair went to Paul Mitchell! Kristin Newby! She colors & cuts my hair & does a marvelous job! She also cuts & highlights my daughters hair & cuts my sons hair! She is amazing! Congratulations for graduating such talent!

For special occasions: such as my birthday or a big night out, I have my hair styled at Paul Mitchell The School. On my last birthday a level 2 student curled my long hair and styled it into a half up do. She did a much better job than I would have done at home. I also had a manicure, but the nail polish was old and thick. The student warned me about the nail polish, but I went ahead with it anyway. The manicure didn’t include trimming cuticles and all of the other things you receive with a typical manicure, but because I saw a level 2 student it cost $ 10. It was not worth it and I wish that I had skipped the manicure.
On another occasion last year a level 1 student curled my hair and French braided a small braid in the front. I was VERY impressed by what a great job she did. My hair looked even better than the picture that I brought in for an example. And the other great thing was that it only cost $ 12 for her to fix my hair!
Every student that I have met at this school has been very friendly and done a great job. Be sure to bring cash to tip your stylist!

This review is from a customer’s point of view. This is my go-​to salon in Lexington. I’ve gotten my hair colored and cut numerous times here. Since this is a beauty school, prices are lower than regular salons. There are two levels of services, provided by students with different levels of experience, who are supervised by their teachers.
My favorite part of the salon is the washroom. While you are getting your hair washed, you also get a scalp massage. Count on the soothing music and the delicious-​smelling hair products to take your stress away. It always takes me a great deal of effort to not fall asleep in there. :P
I especially appreciate that the fact that I can walk in if I didn’t have a chance to make an appointment beforehand. This makes my life so much easier!
In short, I highly recommend the services. Take a small leap of faith and you might just end up becoming a regular like me!

This is a patron review, so I can’t comment on the actual «school» part of this business. This was my first visit.
I was a walk-​in around 1:00 on a Thursday. I was seen about 7 – 10 min after signing in. I had a woman who was about 9 mos into her 1-​yr program. She was still ranked at the beginner level. (You are supposedly able to request lower or upper level students but I wasn’t asked at sign-​in which I wanted.) Not sure when students move up to the next level. It may not matter, as the teachers are circulating and checking in on people. It might’ve taken longer than the average cut, but they did a fine job.
The tips must be cash and aren’t built into bank/​credit card billing.
I think more advanced students ran about $ 20 and less advanced $ 15 – for basic men’s cut.
I’ll go back.

So I made an appointment for a simple thermal. When I arrived, the lady at the front desk was very friendly which is refreshing going into a salon school. However, even with having an appointment, I still waited around 10– 15 minutes before a future professional stylist approached me. So I must agree with previous reviews from others that the wait time is a real issue. I did notice that there are a fair amount of children and adults receiving hair cuts here but very few elderly if any.
Now, let’s get to the part that matters… The quality of the service.
My stylist, Amanda J., was quite wonderful. She was very meticulous about how she handled my hair. She also made sure I felt comfortable at every stage from washing my hair to the time I left which was much appreciated. While in the wash room, I noticed another stylist (Ruben) take great care of his client and her needs as well. If they ever take a course based on customer service, those two future professionals will definitely ace it!
My hair looks and feels great (especially for the reasonable price I paid) and I’m happy that I made the decision to choose this salon school for my hair care needs.
However, I would recommend a salon station and a dedicated chair in the washroom with an adjustable seat and/​or sink to take care of any elderly needs.

I’ve been to The Paul Mitchell School numerous times over the past few years. The price is right, about $ 12.00 for a haircut. Now, I’m very particular about my hair, so anytime I walk into a salon, I’m hoping for the best. All I ask for is a trim of my ends and my bangs every three or so. Simple, right? Believe it or not, all the haircuts I’ve had here were perfect. The teacher always inspects the completed cut to insure it has been properly done, and I ask her to cut my bangs. I’ve requested the same individual several times, so there is less anticipation of the experience, although they seem to come and go. The big negative for me is that it takes at least two hours for the whole process, from wash to blow-​dry. I always made an appointment, but still had to wait, adding to the time I have to be there, which is far too long for me. This is the only reason that I’ve stopped going to PM.

The Paul Mitchell School provides low cost yet high quality hair and cosmetic services. Hair appointments can be a pain the arse any given day, it is refreshing to know there is a place you can go– get in and out without hassle. The School boasts a menu of diverse services that will not break your wallet. A true bargain for a beauty junkie such as myself.
Instructors walk the floor, observing, and instructing students on the progress of the service they are providing. This adds a level of ease and confidence for the students as many are learning and perfecting their skills. As a client, this is reassuring as well. You mess up my wig– then we gon fight :)
Major kudos and accolades to a Phase II student by the name of Cecily. She applies superb listening skills and unadulterated creativity to create chic and gorgeous hairstyles. She cut my shoulder length hair and transformed it into a glamourous pixie. I am very happy with the results-​LOVE IT!
I would recommend scheduling your appointment with a Phase II student, avoid peak hours on the weekend or your wait will be devastatingly long. Help young cosmetology professionals build their expertise on you while saving money.
A true win-​win!

If it were possible to give negative stars I would. This place is TERRIBLE. I’d heard their reputation but had been a few years back and liked my hair. They were supposed to do blonde ombré on it but destroyed my hair by bleaching it and then «toning it», which was really just dying it a shade of red. I explained that it wasn’t at all what we’d talked about and they said that «You wanted a change and we gave you one, sorry it wasn’t what you wanted».