Petri Pools

We had a great experience with Petri Pools on our renovation project. Justin, the owner, kept in frequent contact throughout the process and he always answered my questions right away. He also came out a couple of times to inspect the work himself, which I appreciate. The new tile and plaster look beautiful, and I would highly recommend this company.

We used Petri Pools for our recent pool repair and remodel and could not be happier. Our pool was having some plumbing, pump, and electrical issues. Justin, the owner, came out to give us his estimate and was extremely informative and gave very reasonable suggestions. He referred us to other great companies for anything we required outside of their current expertise, such as the need for foundation repair piers under our pool.
Justin and his team were professional and efficient, even coming out on the weekend to stay on schedule after a rain delay. Justin and his team kept great communication throughout the entire process. The professionalism of Petri Pools is top notch. Our pool is now beautiful, and running much more efficiently than it ever did before.

Petri Pools was our choice when we decided to renovate our pool. We replaced the surface, tile, coping and the deck. We had several quotes done and Petri wasn’t the lowest nor the highest, more middle of the road. The reason we chose Petri Pools was the owner Justin Petri.
Important points for us were:
* Median Price Range
* A Replicable Company
* Help with Cosmetics
* Knowledgeable in the Product
* A Quick Turnaround
We did a lot of research on the internet and speaking to different pool builders. All of us have heard horror stories about bad contractors and that’s why we were scrutinizing everything before making our decision on which pool company to go with. Justin left us with a clear sense of integrity, honesty and trustworthiness. We had certain ideas in mind but weren’t sure how the end product would look. That’s where Justin’s expertise became very valuable. He guided us on what would look good and which items would work well together and steered us away from unfavorable cosmetics.
He attends different types of pool training to keep up with all the latest and greatest which made us feel confident in the choices we were making.
Justin was easily accessible by cell phone or email and always returned a reply within minutes when we had questions and concerns since did have weather problems that delayed our renovation. I stressed several times over weather situations and Justin keep reassuring me all would turn out fine and it did. We LOVE our new pool!
Ask him, I can be a tough customer!
We highly recommend Petri Pools for any of your pool needs.

Used them once for a filter clean last fall. The guy came out on time and was very thorough. He even took time to answer my questions and show me exactly what he was doing. For a first time pool owner this was invaluable. Great service and would recommend!

We’ve used many services over the years and have found Petri to be the most satisfactory of all the ones we’ve used. Very responsive and communicative. Friendly and competent service personnel and excellent field management staff.

After doing my fair share of research on pool remodel companies, I decided on Petri Pools as a result of great reviews and meeting with Justin on the scope of what my project would take. We are first time homeowners with a 30 year old pool that had given us multiple leak troubles over the first 4 – 5 months in the house, so while I knew pool work would come in the future, this soon was definitely unexpected.
Justin and his crew were the definition of awesome; I couldn’t be more happy with their work, professionalism, and focus on customer service. They took time to explain each step of the project and why they would need to do the work they were doing. Justin worked with me to get the lowest possible cost and tried to save money in places he felt weren’t necessary right now, all so this unintended project did not break the bank.
The entire project faced numerous unexpected problems — concrete in random areas of the ground, an unlevel pool, problems with rain, along with planning around an unrelated company (for a separate project) with horrible communication. Throughout all of these problems, Petri Pools remained professional and alert, very courteous, and tried to save time where they could in other areas of the project to get it finished in a timely manner. Overall, with such a great experience on my pool remodel, I have decided to use them for weekly pool maintenance as well. I trust that they will deliver and that my money is being spent on a great company. I’d recommend them to anyone who needs help with anything pool related!

Petri pools has been servicing my pool since we moved here in June of 2014 and I have always been satisfied. Back in July of this year we had a bad storm and our gas grill fell into the pool along with all the grease and soot that had accumulated over the years. I emailed Petri Pools and they were out the next day to clean up the mess. However, despite many attempts made by the Petri pool guys, the water color never came back to the blue color it once was. My pool is gunite and the plaster had started to chip away in places so with that added to the weird greenish blue water color, I decided it was time for a pool renovation. Justin, the owner, came out to my home, measured and gave many options to consider. That afternoon he had an estimate emailed and included links where I could start looking at pool tiles and coping. I told him I needed to see tiles in person so we met at the Petri Pool office and looked at samples together and he even showed me some finished project examples on his computer. He also let me take some pool tile samples home to better visualize how it would look. After a few days I made my selections and emailed him by top three. He gave me quotes on all three and from there I finalized my choices and the job started the next week. Justin emailed me every morning to let me know who would be there and what they were going to do. Justin also came on site a couple of times to check on progress. Overall I am very pleased not only with the pool service, but with the pool renovation process from beginning to end! I would definitely recommend Petri Pools for weekly pool service and most definitely for pool renovation.

I tried to clean my pool myself by going to pool supply stores and asking for advice. I finally got smart and called petri pool. This guys are amazing! !!! To be honest this is my first positive review i ever done. When i call a company to do a job i expect them to do it right. This guys really do a outstanding job. I will definitely call them again. I put them in my contacts list for future services. Thank you for a great job. Call this guys with confidence.

Petri Pools (Justin Petri) resurfaced and tiled my swimming pool in the most efficient and cost efficient manner possible. A man of integrity. Hard to find these days. Hire Justin! You won’t be disappointed

We found Petri Pools here on Unilocal after a really bad experience with our previous pool service. Since Petri took over, our pool have never looked better. The water is sparkling and the pool is clean. Their service price is also very reasonable. Overall, they do a terrific job!

We couldn’t be more pleased with the work Petri Pools has done for us. As first-​time pool owners, we were clueless about our pool when we moved into our new house. Petri to the rescue!
We are using Petri for weekly maintenance as well as repairs. Mike, who manages the electrical/​mechanical side of things, has repaired and updated our system. He truly took his time explaining how things work to both me and my husband. He knows his stuff and is so helpful to those of us who don’t!
When we had an issue with another pool company that resurfaced our pool (we learned our lesson the hard way and regret not using Petri for this as well), Justin made sure that our pool was up and running in time for our daughter’s pool party.
Petri is definitely focused on customer service. If you are looking for a pool company you can trust, go with Petri Pools.

Petri Pools is THE BEST Pool company I have ever used. Justin and his crew
was very professional and did everything they promised and more.
We just finished a complete re-​surfacing job and I was amazed that they did the complete job inside of 10 days and that was with lots of rain as well. GREAT JOB !!!
From Day 1 to the day our family started swimming — Justin was on-​point at every turn.
He kept us updated each day– so we knew what was coming next.
His contract clearly spelled out what we were paying for and they did exactly as promised. Justin helped guide us to the Best Value for our budget and didn’t try to
over sell us and his recommendations have proven to be exactly what we wanted.
We have a newly re-​modeled Pool to enjoy — Thanks to The Petri Team !!!
and YES I will now use his weekly service going forward, instead anyone else.
Look no farther than Justin Petri. Five Stars on ALL counts.
T Moffett
Carrollton, Tx
May 2015

Petri Pools provides our weekly maintenance service but most recently completed a big project in our backyard. We resurfaced and retiled the pool and it looks great! Justin helped us determine whether we could keep the existing flagstone (which we did). In addition, we wanted to extend and re-​surface the decking, which he arranged and supervised.
There were weather delays (inevitable in Spring in Texas — it’s not a great idea to pour concrete in the rain or on top of mud), so Justin kept us up to date on the status of the project so we knew what to expect and came by when we had questions we couldn’t articulate over the phone. His crew worked with our pool fencing company so they were able to re-​set the holes for the fencing before the resurfacing was complete.
He was also very patient with us as we are still learning about our pool and its inner workings.
One of the things I really appreciate about Petri Pools is that they respond promptly and arrive when they say they will. I never get a «I’ll be there sometime tomorrow» from Justin — I always know when to expect him and he’s never a «no-​show». That type of reliability and responsiveness is difficult to find.
We are very happy with the results and would hire him again. Since he did such a great job, we won’t have to for a while!

We had so many questions about our new pool and we had a hard time getting companies to call us back. Justin, the owner, contacted me the same day and we made arrangements for a consultation. They have been servicing our pool ever since and we are extremely happy with the service they are providing.

We were very pleased with the work done by Petri Pools. We contacted the owner, Justin, for a quote back in December. He showed up on time and was professional during this initial meeting. He spent considerable time with us and took time to answer all our questions, as well as offer suggestions on ideas to improve our old pool. We specifically were asking for the largest bang for the buck, and he gave us solid suggestions without pressuring us to do unnecessary work. After reviewing four other vendors, we decided to go with Justin. The scope of the work would be a refurbishment of the pool deck, a refinish of the pool, new tiles, new mastic joints, reseated coping stones, installation of a new LED pool light, and installation of a new dedicated pool cleaner line.
The experience overall was excellent and we couldn’t be happier with the product. We were pleased that Justin sent us a contract prior to beginning the work. This small detail started to give us confidence is his operation. After going over some details, the crew began a renovation that would take a few weeks. This was a tad longer than anticipated due to some bad weather that was outside anyone’s control. Throughout the process, Justin did a great job of keeping us informed on progress/​delays and communicating any issues as they came up. At no point did we feel pressured to increase the scope of our project.
I would definitely recommend Petri Pools for your renovation project. Our impression of the owner is that he is of high integrity with a strong desire to satisfy his customers. As with any large project, there will be unexpected issues. We feel Justin treated us fairly in all respects when it came to completing the job to our satisfaction. Overall, the renovation is wonderful and is going to really add to our swimming season this year and many years to come.

I’ve been a pool owner for about 3 ¼ years now, and Petri Pools is my 5^th pool service company during that time. I have been using them since 2013 as my previous review states.
As with many service companies, there are the occasional hiccup, but more than 95% of the time, Justin’s team shows up on time, and gets the job done.
When I needed a leak repaired last year, Justin’s team was going through a transition and he had recently had a change in his company that left him without a technician on staff who could help. He provided the names of two great companies and I was able to get the leak repaired during a major service/​overhaul of the pool last summer.
The best test of a good company is when problems come up (that 5%). When that has happened, Justin has been very good at both communication and being upfront with taking responsibility of the issues.
The office staff at Petri Pools are also a pleasure to deal with.

We wanted to remodel our pool from the ground up, including a modern, glass tile finish, so choosing the right pool company was critical. We were looking for a contractor who could deliver high-​quality craftsmanship at a reasonable price. We couldn’t be happier with the work delivered by Justin and Petri Pools.
Justin helped us select all the right finishes for our pool, giving us advice on the right combination of tile, plaster and coping to achieve the desired look. Once the design was set, Justin gave us a plan that worked within our tight schedule. His crew stuck to the plan, working hard to create a fantastic looking product that exceeded our very high expectations.
During construction, we hit a major snag when a leak was discovered after the construction was nearly complete. Justin handled the problem in stride, called in a repair team who worked tirelessly to resolve the problem, and then had his pool crew refinish the work. Justin told me that we would never be able to see the reworked area, and he delivered.
Petri Pools delivered a fantastic result on time and quickly responded when we had trouble. We highly recommend Justin and the Petri Pools team for any pool renovation project.

Our family has used Petri Pools for close to 10 years and they are consistently excellent. We have weekly service and have just recently undergone a pool renovation. Owner is very involved and during the renovation would answer our questions within seconds.

Petri pools saved us from making the biggest mistake of our life! After weeks of dealing with pool companies that either didn’t return phone calls or stood us up for an estimate, we began to give serious thought to having the pool filled in and sodded over. Lucky for us, Justin Petri does return phone calls. In addition, Justin was by far the most fair, honest and completely professional pool remodeler imaginable. He listens to your vision and puts it into perspective. He will honestly tell you how to get the most bang for your buck and long-​term satisfaction out of your investment.
If it wasn’t for this sincere and caring young man who is not happy until the homeowner is completely satisfied with the results, our backyard would be grassy instead of serene. We chose to do the remodeling in two stages and just love the finished results. We have since recommended Petri Pools to several friends and neighbors who all agree that Petri Pools is the simply the best. Thank you Justin and Petri Pools for giving us a beautiful and relaxing backyard oasis!

Justin Petri and his crew do a fantastic job. As a first time pool owner, they are quite helpful teaching the basics and always available for any naïve questions I may have. In addition to the regular service, they have also performed some repair work that was of the highest quality. I have recommended them to neighbors and friends and will continue to do so.