Petland North Pointe Plaza

I called asking for a certain breed. The woman on the phone was doing everything possible not to tell me the cost of the dog. I couldn’t get a word in to say anything and when I finally did she would interrupt me. I can’t say that I would ever go there with that kind of behavior. Talk about not being straight forward with customers.

They have a lots of items for pets but the items are also at a premium. I ended up going to Walmart to get some basic items and save some money.

I don’t recommend going here, but if you do make sure you use common sense with filling out applications and agreeing to the prices of what you purchase.

THE. MOST. HORRIBLE. DISPICABLE. PLACE. EVER!!!
Do yourself a huge favor and stay away from this horrid place. A very long story short: Our beloved 9 year old cocker spaniel died 6 mos ago. My husband and I took our daughter there just to see the pets, turtle and fish, etc with ZERO intention of buying a thing. Manager began talking to us — found out about us losing our cocker to cancer and low and behold … out he comes from a back room with a cocker spaniel puppy which made me cry. He told me the price — $ 2300 — absolutely BRAINWASHED by my emotional pain and the adorableness of this puppy, I didn’t even flinch. It was like I was under a spell. Normally I would have told him he was on crack and walked out. He knew exactly what he was doing. A**. Every dog I’ve ever had has been a rescue dog. I’ve never purchased a dog from a pet store. Well, stupidly — we now have a puppy from a pet store. They charged us $ 2900. These disgusting people are con artists! They know exactly what they are doing. We tried to fight and argue — useless. Once you buy a dog, they wash their hands of you and the only thing you can get out of them is to call Positive Solutions — those people are useless. The only thing they will say is «their contract is iron-​clad». Pigs. Our dog is on antibiotics for «kennel cough» that won’t go away and she developed a mass on her left shoulder 5 days after bringing her home. Took her to Bethel Rd Animal Hospital (docs are nice, staff is rude) they said she had a reaction to her microchip. The mass is regressing, but seriously… who the hell knows what we are in for with this poor little thing. She is TINY and severely underweight for her supposed age. I have had a major anxiety attack since all this started (literally) and while our puppy is a great little girl this was a MAJOR lesson learned. I am totally totally ashamed we even considered buying an animal from this place (we found out about their reputation after the fact) … Do yourself a favor — STAY AWAY!!! Don’t believe me? Google the company — and look up other locations on Unilocal

I don’t understand the review before but the time I’ve been there the animals all seemed healthy and employees were friendly. They always took a pet from his cage if we wanted to pet it. They also have a tortoise walking around who is the stores pet, it’s so cute.

Same as all Petland’s. Sometimes they have cats, they always have dogs, fish, birds, and hamsters — All needing better care. They will try to get you to take home a pet at any cost if they have to, since they get commission off each sale they make. It’s alright, as far as petland’s go. Could use a lot of work, if comparing to other pet stores though.