Saf-T-Swim

Excellent Swim school. My son loves his instructors and looks forward to swimming lessons every week.

Our kids have had weekly lessons there for nearly a year now and they’ve progressed nicely. The 2 instructors they have are very good with the kids as well as actual teaching. Staff is friendly, facilities are clean. They are also very accommodating when it comes to scheduling, allowing us to reschedule or stop during the middle of 6-​class sessions.
As far as price goes, it is a bit high at ~$ 30 for 30 mins, but individual private lessons are about the same price across other sports as well.

I had my son’s 7^th birthday party here. Here’s my take on it. The staff were okay, accommodating as best as they can. Facility is very nice, clean and the pool was perfectly warm for little kids in the middle of snow weather. Initially I would give this place a 2.5 stars but they get 4 stars for the following reasons:
1) my party time was 6:30 — 9:30pm. I was told I can arrive at 6 – 6:10pm to set up. When I arrived there was another party in session. There were no tables available. Where would I set up? I was told that the tables will be available when the other party ends at 7. Hello… my party starts at 6:30pm. In the end, I was just setting up when my guests were arriving. I sent them all to the pool while I set up. Yes, I was irked.
2) I had signed up my kids for swim lessons at the same time when I booked the party. I got a discount for that. They had a special 2 for 1 for swim lesson package. I asked if they can extend that offer for my guest since they wanted to see the facility before signing up. The manager was accommodating. My guests were happy to sign their kids up for private lessons after the party.
3) After the party, the staff were helpful and very willing to help clean up everything. I didn’t need to do much. It was nice. I did tip them well for it.
4) A guest from my party left his kids swim pants, so I called the place after hours and left a message. The very next morning. I received a call back stating that they will hold it for me until I pick it up.
5) I received a feedback call from the manager 1 or 2 days later asking about the party. I told him about the tables issue. He said he appreciate my feedback and will inform corporate. I doubted it but then, the next day someone from corporate called me and apologized. She sent me a $ 50 gift certificate for future use. That was nice how they handled my concerns.
I’m only writing this review to let people know that although things didn’t initially go right, they righted their wrong and apologized. The $ 50 gift certificate wasn’t too shabby either.

260 a month for 1 kid 3 hours… insane …they think they are lawyers, not teenagers giving swim lessons

If I could give it minus 10 I would. Birthday party there yesterday. Swimming was good but the party was the most disorganized chaos I’ve ever seen. They didn’t have enough tables out or chairs. What did they think the parents were not going to come with their child at a pool party. We stood in the pool area with no chairs and at the party We had to ask for chairs. They put out 6 chairs and 1 small table. There were adults eating on the floor. If they weren’t ready to open then they shouldn’t have booked it. They need to give the parents a refund. I would not have paid for that.