Broadway Auto Electric

The only reason I give them 1 star is because it’s not possible to give 0 or negative stars. These guys are scam artists. I called them a week ago about a problem with my Honda headlight. Sometimes it wouldn’t turn on, sometimes it would. The guy quoted me $ 90 diagnostic fee. He kept on going on about how there could be a zillion different causes and wouldn’t give me any type of idea what the problem could be. I know nothing about automotive electronics but even I know there can only be a handful of causes. He just wanted to collect the $ 90 diagnostic fee which of course he could figure out in 10 minutes. He kept on bragging about how he has 47 years experience and he was a master of auto electrics. I couldn’t help but wonder how someone with 47 years experience not have any idea of the likely causes of my problem. I mentioned I had to go to the junkyard anyway to pick up some unrelated parts and that I could grab any parts that had to do with the headlight wiring since I didn’t want to pay dealer or aftermarket prices. Since it was a pull-​it-​yourself yard prices were extremely low and I would’ve guessed I could pick up everything I could possibly need for under $ 20. The guy then got irritated and told me to wait and not buy any parts from the salvage yard and that they were probably bad anyway and it would be a waste of money. I told him I would rather spend $ 20 and not have to make a later trip to the yard and a return trip to his shop. And if the parts were unnecessary or didn’t work I would swallow the loss no problem. He then actually started YELLING at me telling me it’s a stupid idea and just to wait until he could diagnose the vehicle. Obviously he was irritated because I wouldn’t be buying and getting ripped off on parts provided by his shop. Don’t go here these guys are mentally unstable who’s only aim is to rip you off as much as possible.

I previously posted this. It was live for a while, and is now under the «Not Recommeded» category. I feel so strongly that these people wronged me (and cost me almost $ 2000.00) that I am posting it again.
These people were crooked in their dealings with me, and I will back it up until the day I die. Horrible!
” I went in with a starter for my heavy duty box truck. I was quoted $ 250.00 to «Rebuild» my starter. The price was reasonable, and the work was done within a reasonable amount of time. The next day I picked up the starter, had it installed, and went on my merry way.
85 days later, the starter began malfunctioning. I had to be towed home ($ 140.00 for a truck this size). I paid a mobile mechanic $ 50.00 to remove the starter. I took it back to them, and they gave it back to me five minutes later saying it passes the bench test.
I got upset and said I am not imagining the problem. The bendix is staying engaged, and trying to start the truck on it’s own. In the process it is draining both my batteries (replaced both by the way at a cost of $ 230.00 due to this problem).
They took it in the back again. I heard some machining going on, and they gave it back to me 15 minutes later with some lame description of the problem. Of course, this does nothing to help with my lost wages, costs for tows, mechanics and batteries. I had it re-​installed (another $ 50.00) and went on my way.
Now two weeks later the problem is repeating itself!!!
Another mechanic fee and another tow. This time I took it to another electrical shop. They let me know the starter was never really rebuilt in the first place. He said they replaced the bushings, cleaned it up and nothing else.
THIEVES!!!
I am in the process of getting it rebuilt correctly, but the turnaround for the ineptness of Broadway Auto Electric is going to cost me around $ 1800.00 after I account for all the tows, mechanic fees and lost wages.
We will be having a conversation for sue, and possible legal action will follow.
Stay AWAY! I am not making this stuff up!!”

I had an experience with my electric window motor & cable assembly. Initially I took it to Toyota Mission Bay knowing I would pay more but figured I’d get it back the same day. The estimate, which they charged for, was over $ 900. I was pretty sure a cable had snapped but they told me they had to replace the entire assembly and it would take two days to repair. Ouch! I was telling a client of mine of my experience and he instantly said «take it over to Broadway Auto Electric.» Great advice. I took it in at 8:00 the next day and they had it back to me at noon and for well under $ 400. I hadn’t gone to a dealer in a long time. Now I remember why.
Anyway, these guys deliver what they promise. I’m a happy customer.

These folks are old school honest. I had to have the starter, soaked in oil from a leak, of my 94′ pickup truck rebuilt. The truck was done when they said it would be and the price was under the lowest point in their estimate. Skip the dealers and head to Broadway Auto Electric.

I’ve been here several times and have gotten consistent service. Go somewhere else if you want your shoes shined while you wait, but come here if you want solid know-​how and good turn around time.

best place for quality alternators and starters hands down, i am a professional auto mechanic and have never had a comeback from them. highly recommended

If you like to be greeted by an employee who talks with a mouth full of food and continues to eat while discussing your vehicle’s problem, then this is the place to spend your money at. Then this employee refuses to even step outside to glance at the car without insisting on a fifty dollar charge completes the waste of time there. I think the employee is named Juan.

Great service, very upfront and honest with the solutions needed to fix your electrical issue. They have great attention to detail and offer a one year warranty on their labor for most fixes. Id recommend them to anyone. They also had my car back on the road in 2 hours…

Great place. Juan took care of me and fixed my truck speedometer super fast. Thanks again. Recommend !

Brake lights weren’t working, fuses were busting, and horn didn’t work. Took my car here and they fixed my problem in less than an hour. Now everything works again.
Rick explained the process and Juan fixed up my car.
Rick kept saying they don’t know how much it’s going to cost until they look at it and some people end up paying $ 400+, so I was relieved when they told me it was done for only $ 80.

They are a bunch of slobs! I took the generator and starter for my 41 cadillac, I specifically told them that I’m restoring the car and I wanted it painted correctly and that I didnt want paint over the emblem, when I got it back it looked like a three year old just slapped paint all over it. They could have told me that they can’t do that or won’t but they didn’t.
Don’t take anything over there if you are restoring a car.

Thank you for installing a new battery for my car, and given the other one a proper burial.

Took my 1976 motorhome to these guys to check out some electrical problems… Keep in mind this is an old ass motorhome and it has had many electrical problems. So long story short, they have me an estimate of 1
$ 160.00 and when I picked it up it was only $ 130.00! It was on time and under budget! What else could you ask for!!! 5 stars!!!

If you get off the 94 at Lemon Grove Ave, and go into Lemon Grove, it is right there across from the Trolley tracks. Easy to find. Easy To get to. Been there for years.
Now, I am spoiled. My mother was the office manager for an Auto and Electric repair and parts distributer for 25-​years. I know what to expect and how I need to be treated by a repair shop. So, being spoiled, I can be easily disappointed when I need something repaired, and I see the big push for a sale… That didn’t happen here! Top notch, basic, even small town, friendly customer service.
My 98 Toyota Camry wouldn’t turn over. Battery wouldn’t charge. Had it towed to Broadway Auto and electric. The Old Girl Needed a new starter. They had the starter in stock, or a very reliable parts supplier, the car was completed within the day. It was $ 138.00 for the Part and an hour and a half of labor. Very reasonably priced and still standard for the industry. Very satisfied. Will take my next «I-​dont-​know-​whats-​wrong» to them without hesitation.
Thank you Broadway Auto & Electric!

Was recommended to this place my Hillcrest Auto which is my go-​to place for car. But since they felt it was an Electrical problem they sent me over to Broadway Auto.
They kept my car over night to run tests and charged me only half of the minimum fee. These are are pretty legit and friendly.

Came into Broadway Electric today to inquire about a 73 truck that needs re-​wiring. Rick is awesome! He was able to assist us and give additional information that no one else even knew about. Just looking at the wires he knew what kind of truck that we had. I appreciate his help!

I called Broadway after being referred to them as my VW Beetle left taillight was out and appeared to have a short after repeated bulb replacements didn’t last. One VW dealer told me the entire sensor panel had to be replaced for min. $ 250 plus labor. After Rick and his team looked at it, they told me one of the socket prongs was bent and the socket was slightly worn. They straightened the prong and the light was back to normal. It cost me $ 40 (half of the hourly rate) and $ 3 for the latte I had while waiting at Starbucks 2 blocks away. The added customer service was Rick told me if the socket ended up being replaced down the road, I could bring in my invoice and they would apply the $ 40 towards the socket replacement. I appreciated the honesty and integrity esp when many mechanics and dealerships attempt to oversell, esp to females.

I used broadway for the first time due to an electrical problem on my toyota and they diagnosed and fixed it within an hr. however, there is a 2hr minimum charge of $ 80hr. Overall, great service and honest!

I called Broadway Auto Electric as I needed to purchase an Interstate Battery for my Boat (Marine Battery). They were one of the closest authorized Interstate dealers in San Diego. Long Story short, Brian was awesome to deal with. Very personable on the phone and in person.
He got me the exact battery I needed right away and even suggested an alternative one if I didn’t want to spend as much (saying it works just as good but slightly less power) but I wound up sticking with the one I know works (why change something if it’s not broke right?).
Well anyway, I give this place 5 stars because very friendly, great customer service and personable. They all seem very trustworthy and that is hard to find in the auto industry. Thanks.

My family and I have been going to see Rick for over twenty five years and have been extremely pleased with the service. I trust Rick unconditionally and his prices are fair. Thanks Rick for helping me get my IPed motor going. It’s nice to have a business you can take your problems to and have them fixed at a fair and reasonable price.