My experience was much better this past Sunday than it was almost two years ago. While I didn’t catch(and don’t think I was told) the names of those working, everyone was friendly and helpful and made recommendations. The store had their doors open to let in the 60 degrees and sunshine on the last Sunday of February. The layout was clean, and the clothes were presented in the typical minimalist fashion that is Theory. I loved the updated collection, which was presented in coordinating sections. Items similar in material and color were presented together. In terms of purchasing, I usually go for dresses from Theory because it’s easy and pairs well with items I already own. I tried on a couple but none stood out. On my way out, I decided I wanted to look for straight leg pants and asked for help in identifying them. After trying on the Rosel, I fell in love. It also helped that I agreed with the associates’ assessments that I looked good in them. They made my 5’9 frame look leaner and longer, and it helped that an associate, maybe she was the manager, brought me heels to jack me up and make my silhouette stand out even more. I ended up getting a suit jacket to match, and again the associate who helped me and rung me up, helped here. She identified that the two button jacket looked better on me and helped with drawing attention to my small waist. The crowds started to build at Theory while I was there to the point that there was a line for the dressing room, but the associates kept things moving and tried to help when they could. During the checkout, I noticed an issue with the pants and got another 10% knocked off of them. They also had a section that I believe was 70% off but at that point, it was slim pickings in sizes, colors, and offerings. Everything else was 40% off the tag, which seems to include new arrival items. They also had leather bags for sale, which I didn’t know they sold. Anyway, I walked out ever more confident that I finally own a real power suit.
Keiko M.
Tu valoración: 4 Washington, DC
They always have simple, good material, and a little bit skinny clothes which I wanna wear everyday. This store has many new arrival ones and doesn’t have many clearance ones. Not crowded at all. Not many staffs following you impatiently.