H&R Block

We set up an appointment a month in advance and travelled all the way from Tyson’s Corner to get here because we were told that this was the only H&R Block that could handle a tax return involving foreign income.
We arrived early and asked if we might be able to get in early and the receptionist laughed and said «Silly boy, you will be seen from your scheduled time and not a second earlier.»
Right, ok, weird.
We come back 10 minutes before our time, check in with the secretary, and waited for 45 minutes while three different accountants asked if we were someone else.
I walked up to the secretary and told her we were leaving, and she complained that I should just ask to see a different accountant.
The person I was supposed to meet comes out, complains no one told her I had arrived, and then she told me to drive to another location in Herndon in 20 minutes. She’s the only one in Leesburg capable of doing my return, but she’s too busy.
Frankly it just gets worse from there, but this review is getting long. Long story short, my entire Saturday was wasted on this place.