Tu valoración: 1 Falls Church City, Falls Church, VA
I was at Adidas earlier today, and I wanted to return a purchase I made last week. I bought socks and the cashier I had last week was a bit snarky and she overcharged my socks. So today I came back to return the socks and I paid for the socks with mostly cash and partial credit. I wanted the money exactly back as I paid. The cashier I had didn’t know how to do this, so I saw the manager standing behind her telling her to give the return as all credit. I asked the cashier, and she said we can’t give half and half. Also she didn’t give me my original receipt back, which wasn’t right. I went back and went to the manager(who helped the cashier who helped me) The Manager(Jessica Frasier) was not helpful actually not helpful at all. As always known the customer is always right. The manager said she couldn’t give me some cash back and some credit because it’s «store policy»(don’t believe that for a second… the only policy it is, is your own) She also asked when I came to return it and I said«20 min. Ago, I was just here. Well the manager was playing dumb and lying. She knows she saw me, she just didn’t want to do it. So I decided I would like just to have full cash back(since I paid mostly cash anyway.) The manager said that she couldn’t do that without the receipt. And I told her I never got my original receipt back. Which she would know since she was right behind the cashier who did the return for me. She started saying she would have to go in the safe and get the money and the receipt. and that there’s a lot of stuff in there which she can’t access. Ok, whatever. She didn’t do what I wanted at all. She was pretty snarky and had an attitude too. I don’t think she is someone who should be manager at all. I don’t think what I was asking was that hard to do. Any other place would have done what I wanted. Not hard. She needs to lose the attitude if she continues to be a manager and help people. Overall, I will not be inclined to go back to this store anytime soon, or not at all. I think the manager is dishonest, and the employees are unfriendly and not very nice. The store itself is great, the employees and the manager are not; they all need an attitude check pronto.
Tosha B.
Tu valoración: 4 Centreville, VA
I came here because their sidewalk sale caught my eye and it doesn’t take much for me to want to buy clothes. I found some shorts and tops outside that were on sale and that I liked. I then walked inside and found a few more good finds. The store was organized and there were plenty of workers around to offer help. I was really impressed with the selection and prices in this store. I think because it was Labor Day the deals were even better which I loved.
Vishal S.
Tu valoración: 4 Potomac, MD
I love adidas and their products and this outlet has a better selection of their stuff than their retail store in Tysons Corner mall!
Brian S.
Tu valoración: 4 Herndon, VA
I love to come here because All Day I Dream About Sex(A.D.I.D.A.S.) =) Seriously, spring is just around the corner and that means soccer(aka: football, fussball, futbol) season is just few weeks away here in the US. WooHoo! Its also time to break out my adidas apparels. I love adidas, from warmups, jerseys to shoes, adidas retail outlet store in Leesburg is where I go to get my adidas fix. The store is huge, from 100s of different kinds of footwear to numerous cool sportswear. The store always have bargain discounts and clearance items are there tto dig through.