Ming Moon Chinese Restaurant

So I just want to say that I have been a customer of Ming Moon’s for quite a few years. I usually order the SAME thing every time I order. However, this past week I added one more item to our order, and when my daughter went to pick it up, they forgot to give it to her. This item was the ONLY thing she wanted. So, they call me, and tell me that they forgot to give it to her, and proceeded to tell me that she could come and get it, however, she was already home. They then said that they would give me the item the NEXT time I came in, but as I said, this was the only item she wanted. They don’t deliver, to that was out of the question. The gentleman was a little terse with me, (as is the unpleasant woman who is usually there and answers the phone without even saying goodbye, as she just slams the phone down in your face) and as I unpacked the order, I realized they didn’t give us our pork fried rice, they gave us pork lo mein, which I do not like. Didn’t apologize or anything. My daughter got on the phone, because she was upset, and the guy starts giving her attitude. Hey buddy, the customer is always right, did you ever hear that one? Like it was «our» mistake. They are off my list. There is a wonderful Chinese restaurant on Route 2 right past the Bellisimo that I heard is excellent, and they don’t give you attitude, as they appreciate their customers! Good riddance Ming Moon, especially with your poor disgusting attitude, I have no regrets, and oh, by the way, the food was just average, and with the attitude it leaves a bad taste in your mouth anyway!

Food is standard Chinese food — nothing to write home about.
My issue is with the service. The woman in there is dismissive at best, nasty and rude at worst. I’m used to her being less than friendly, but what ended us going there was we once received the wrong order and she insisted that it was ours. She was very insistent that if we wanted what we had actually ordered, we’d have to pay for both meals, even though I told her I did not want the other order, because it was wrong. Uhm, NO I am NOT paying for something I did not order, or even want! I have not been back since and refuse to go there. Ming Moon is only about 5 – 10 minutes away from our house, but we go to Golden Chopstix in Gales Ferry now rather than risk being made to pay for the wrong food again. Perhaps that woman at the serving counter needs to be cooking or cleaning instead, because she obviously lacks basic customer service skills.

Best Chinese food I have ever had. I grew up down the road from downtown ledyard center and grew up knowing the owners an their family. The Chinese food is delicious including the sweet and sour chicken, boneless spare ribs, and the pork fried rice is a must. I have since moved out of ledyard but when I visit home I insist on ordering pickup here. It’s a hidden treasure.

The restaurant options in Ledyard Center are severely lacking. I think that is one of the reasons this restaurant has been open for so long; when the options are pizza, grinders, Chinese, or leaving town for food, chances are pretty good Chinese food will be picked once in a while.
There is nothing spectacular about this restaurant. It’s like every other Chinese restaurant I’ve ever been to, except knock off a star. Because they know the people will come anyway, they don’t put a lot of effort in.
I stopped coming when I noticed health code violations. Nothing big that I could see, just small things (they could still be written up). However, when there’s small violations, chances are pretty good there are big violations too.

Two tables. Eight chairs.
No smoking.
Try the eight treasure chicken.
Or Lobster with Scallions Ginger
Or Butterfly shrimp with bacon.
Or orange flavor beef.
No checks please.
Accept Visa and Mastercard.

Very good food. Family owned.

This place legitimately is good for a Chinese take out. I have gotten the boneless BBQ spare rib platter and the chicken and rice platter and both were excellent. The woman who works there makes me laugh sort of on the inside because she is kind of that typical asian lady who wants no nonesense, side talk, or any other shananigin you may throw her way. Just wants your order and for you to leave immidiately. This is why I like her and I will continue to go there if I want Chiense take out.

Really think that this place has gotten better in the last year or so.
It had suffered from the «kitchen got sloppy» syndrome for years, but a recent don’t want to cook, don’t want to drive anywhere evening brought us to Ming Moon where we swore we would never eat there again about ten years ago. We were pleasantly surprised that the food was tasty and
seasoned well. Prices are reasonable and it’s local and open.
Don’t expect amazing Chinese or new dishes, but it beats the heck out of another take-​out from Subway.

Consistently good food at very reasonable prices. Large portions. More of a take out place though there are a couple tables.