Leander Eyecare

I have been to Leander Eyecare on several occasions. My first experience was when I had something embedded under my eye lid. My previous doctor would not see me without an appointment. I called around and experienced the same with other offices. Dr Prescott made changes in his schedule to assure the health of my eye. From that point on Dr Prescott has been and will continue to be my only eye doctor. I would recommend Leander Eyecare for the professionalism and how personable everyone in the office is.
Tami

Dr. Prescott is very good. However his staff is a joke. My husband and I both went here and after issues all because of the poor front end staff he left.

I recently moved to the area and it was my first visit at this office. Very polite staff, I felt the doctor answered all my questions thoroughly.
He actually encouraged me to wearing contacts again despite my dry eye issue by introducing me to new brands and better products.
I’ll definitely be back!

Dr Prescott is wonderful. He is a real person, speaks about conditions and options in layman terms and is absolutely a warm & genuine person. He is also a pretty dang good doc. He has treated me and my wife for more than 10 years. He also takes care of my daughter, who recently needed to get glasses, my parents and other family friends. He is an upstanding person lives and works in the area. I would recommend him to any and all people who need a great optometrist for glasses or contacts or both. Go see him and see better!

Moved to the area and was pleased with my choice for a new eye doctor. Everyone at the center was very nice and provided good service.

I went for my first appointment with Leander Eyecare. I was very pleased and impressed with the entire staff. They were friendly, helpful and very knowledgable. I really liked Dr. Prescott. He went out of his way to make sure me & my husband were taken care of the best way possible. He and my husband hit it off very well (choir robes). I highly recommend this place.
(written by the wife)

The worst customer service you can possibly get from the front desk. I relocated to Leander in December 2014 and just ran out of contacts and needed a new exam. Dr. Meyer was great, so we’re her assistants, but the receptionists were terrible. I took my time to fill out the online form so all of my information was there when I went to my appointment, except the assistant admitted that the receptionists forgot to enter them into their system so I had to do it all over again. The appointment went well and i got a trial contacts. I had trouble with that prescription because I have stigmatism, I went in person and made an appointment to go back for another exam, the receptionist, he made the appoint for me for Saturday. Stated exactly, we have an opening on Saturday at 9:45. I took the appointment and returned Saturday, their office was closed. It was Labor Day weekend and he neglected to tell me that they were closed. I left a voicemail. No one called me back! So I called myself on Wednesday and he picked up I asked him if they had received my message he responded no I didn’t listen to the machine. So I want in the following Saturday and it has been two weeks and I have yet to receive my trial contacts with the new prescription. I called on Thursday and he said my order was pending and couldn’t tell when it would be fulfilled. He said he would call me on Friday. It is now Wednesday, no calls, no contacts. Dr. Meyer was great but they should definitely get their receptionists some training cause it will make them loose patients. It seems like they don’t care whether I my contacts or not. They took my money for the exam and glasses and could care less that I am still without the proper contacts. What a shame! Not sure if I will go back it’s not worth the trouble.

Great service. Very professional. Whole family likes to go there. Easy to get appointments. Last time I asked for my prescription because I saw glasses that I wanted somewhere else. No problem. This time I found my glasses at Leander Eye Care again. Some billing/​insurance issues this time but I am certain it will work out fine.

Made appointments for myself and my two daughters. The office staff was friendly and welcoming. Dr Prescott was amazing. He explains everything clearly and was very attentive. I would recommend them to anyone!

I have been going to Leander eye care along with my wife and four children for several years now. Dr. Prescott is very attentive, very personable, friendly (smiles alot) and professional. He listens very closely and tries to help save you money without compromising your vision care.

I started going to Leander Eyecare because their office is located close to my home, and I don’t regret my decision for one second! The staff is friendly and courteous and knowledgeable about insurance, glasses frames, contacts, and more. And Dr. Prescott is one of the nicest doctors I’ve ever met. He always makes me feel like I’m the only patient he’s seeing that day. He respects me and my time, explains things in a way that is easy to understand, and treats me like a valuable patient. From treating persistent eye infections to dealing with terrible Texas allergies to fitting contacts, Dr. Prescott is more than helpful in every way possible. Highly recommend!

Leander Eye Care has been our go-​to for all my family’s eye care needs for several years now. Dr Prescott has always been very good at treating our family with warmth and a kind smile. I can tell he truly cares about each one of us and we’ve never had any issues with our prescriptions. He takes his time and we never feel rushed. The staff is nice and we’ve never had an issue come up that they couldn’t resolve quickly. We have two different insurance plans and the staff is always great about picking the one that benefits us the most on that visit. If we need a simple adjustment for our glasses or a quick repair the staff has always made the time to take care of it quickly even on a walk-​in basis. Great lens selection and the location is great! Highly recommend.

Dr. Prescott came highly recommended by other community members. We have been going to Leander Eye care for the past 2 years and have been very pleased with the level of service provided. He is great with kids as well! I highly recommend this practice to anyone looking for an eye care doctor in the area.

I went here about 5 months ago because I was having trouble with my eyes and wanted to get my contacts looked at. It turns out that it was just allergies (new to the Texas area) and the doctor recommended that I apply Zaditor drops (which worked like a charm). Before walking in I was wearing ProClear Toric lenses which I have been wearing for years. The doctor wanted to try me in some other lenses to see if it would help with my eyes. He tried me in dailies, and some other type of contact lenses.
I did the trial pairs and I ended up not liking anything the doctor recommended for me. Leander Eye Care would call me every day asking when they could order me a year’s worth of daily contacts. I told them that I wanted to stick with my original contacts and that the Zaditor was the solution. I also didn’t want them to order me any new contacts because I had about 7 months worth left and those things are expensive.
Now fast forward to September when I am getting low on contacts. I called Leander Eye Care to have them provide me with my contact lens prescription that I paid almost $ 200 for with the fitting, and that was still valid for another 7 months. They told me that my prescription was not finalized because I did not come in and get the dailies checked out after trying them on for a week. I continued to repeatedly state that I didn’t want the dailies and that I just wanted to stick with the ProClear Torics that I had been wearing for years now, but just needed the new prescription details (I like to order from 1 – 800 Contacts and have that flexibility and not have the doctor order them for me).
They told me I would need to come in and they would need to order ProClear Torics for me to try on and have fit and have my prescription re-​done (even though I am currently wearing my ProClear Torics as I type this!!). I was absolutely stunned and confused because I had just gotten my prescription done 5 months prior, and paid nearly $ 200 for! Now they wanted me to come in again, and get re-​fitted and pay another fee! I have never had this issue with previous eye doctors, and will not be returning. I will take my business elsewhere as this company just seems set on ordering anything they want their customers to try on as long as they keep coming in and spending money. No thank you.

Appointment was quick. Evaluation was professional. Glasses are aqesome. Roll Tide Jason.

I just became a patient of Dr Prescott’s this week. I was actually referred to him by an ex employee of his. I got an appt the same day I called. I felt the exam was very thorough and I did not feel rushed. Dr Prescott is very knowledgeable and treated me like I was his only patient that day. I highly recommend Leander Eyecare!

Dr. Prescott and his staff are the best. I’ve been getting my eye care needs there for 3 years now, and have always had exceptional service. I’ve had several eye emergencies over the last few years, and know I can count on them to fix me up. I especially like the Christian music they play in the office, reminds me that I am going to be taken care of with care.

Dr. Prescott is GREAT. He runs a very nice business and treats his patience with respect.

Jason Prescott is the BEST!
I’m on a prescription that can cause retinal toxicity. He is always very thorough with my eye exams due to this. We have the optomap done and he noted some changes in my eyes during my most recent exam, which led him to referring me out to a specialist. His being so proactive in my eye care has led to my being diagnosed and monitored for a health condition I was unaware of.
The staff is always very helpful. They are welcoming from the moment you walk in the door and helpful and friendly all the way through checking out.
They have a great selection of frames to choose from. They explain our benefits plan very well and worked with us to get the most bang for our buck under our insurance plan.
I’m very happy with my new glasses. I’m very comfortable with the specialist that he sent me to. We will be long time patients of Dr. Prescott. Even with us moving out past East Austin, we drive to Leander just to see him!
I can’t say enough good things about this office!

I just recently took my son to Dr. Prescott through a referral from another doctor whose office was closed for a few days. I didn’t know anything about Leander Eyecare, but needed someone to look at my son’s eye. The staff greeted us warmly, even sat down next to me to explain things as I filled out the paperwork. I wasn’t just a number to them. They saw us last minute, made my 8 year old son feel completely comfortable and calmed my nerves.
Dr. Prescott is very friendly and thorough. Unfortunately he wasn’t quite sure what was going on with my son’s eyes (redness kept coming back, even with the eye drops we got prescribed). I decided to get a second opinion, I needed to know an answer and didn’t want it getting worse. The other Dr. took one look, and knew what it was, treated it and we’re good to go. I think Dr. P is just newer with a bit less experience. I would definitely go for eye glasses and exams.
Thank you Leander Eyecare.