Merry Maids

Absolutely the WORST customer service ever. Not only is the manager horrible and not concerned about his customers he’s rude! They do a horrible service. I had to hire another cleaning company to come clean the mess they left on my floors that they supposedly cleaned. Every 2 weeks there was an issue. Then after I had 2 call twice to explain that o could not walk on my floors that they «cleaned» his response was «what would you like me to do?» Then I cancelled service and they still debited my card!!! My daughter and I were sick from whatever chemical they pretended to clean with! Stay far far away!!! Beyond not worth it and you’ll have to pay double to have your house cleaned after they leave!

Dont waste your time. A representative from Merry Maid came by and did a consultants at our home. our home. After surveying the property, I was given a window of 8−12pm when the cleaner would come and the cost of the service. The day before the cleaner were to come out, they phoned my husband and not me. I originally initiated contact with them. They had changed the window time from 8 – 12 to 12−2pm. Since we needed this service done, I didn’t too much mind the time change. On the day the cleaner were to come out, I wait at the house from 11:30am-2:30pm. After waiting and no one showing up, I phoned the company to ask what may have happened. The guy who answers the phones says that they are on the way. I said well they are late and it would have been nice to receive notice of them being late. Guy seemed to not care. I stated that since I had waited without a courtesy call, I would no longer need their service. He said thank you and hung them phone up. As a place of business, I expected better from this company. I do not recommend this company. They wasted my whole day! The only reason this review is getting one star is because it requires that I at least rate the company. If given a choice they would have received no stars.

Totally agree with the other review. Worst customer service I have ever experienced. I had multiple occasions that they would not even pick up anything off the kitchen counter, once I discovered this there was black mold under my cutting board on my counter. They never cleaned my jets on my tub, again mold growing on them as well. I would come home to vacuumed floors but was told they vacuumed the furniture as well but clearly a pile of cat hair right where it was that morning. Total waste of money!!!

The most lousiest cleaning service I’ve ever used. Could not even make the beds… my seven year old can do better! Came out twice (they did a such a horrible job their first attempt) in the name of deep cleaning but could not even do the basics without me going over the numerous items they missed… One of their supervisors came to inspect their work and after I showed him the items the crew missed, he agreed with me and apologized for the bad service! The bottom line was I had to spend at least two hours with them on each trip to go over the basics they missed… that’s just a too much micro-​management for me:(
After having a cleaning serv for the past seven years continually and having gone into to a bad streak of one lousy service after another for the past six months… they over promised and way under delivered. So I thought I could not do wrong by hiring a professional cleaning service, Mar Maids, boy were they LOUSY to say the least! Oh btw, do not hire them if you have bunk beds because they don’t know how to make them up as they were never trained to deal with bunk beds:(
I am giving them a star because they showed up and their service (lack there of) was both waste of my time and money:(