Irish Electric Inc

Irish Electric (John) came to my home on January 6, 2016 to install a ceiling fan for me that I purchased from Home Depot. The fan that was being replaced had been in the home 10 plus years and had begun to droop although electrically it functioned fine. The day John came to replace the fan, I had to work but my significant other (a recent retired Air Force veteran) was at home. The instructions for John was simple, remove old fan replace with new one. The old fan was operated by two switches on the wall, one for the fan, and one for the light. Without inquiring, John disabled one of the switches (for the fan) and turned it into a dummy switch causing the fan to only be operated by the remote that came with the fan. Even the pull string on the fan would not operate the fan. When brought to his attention he said you don’t need the switch or the string, you have a remote, use that. In addition to this being wired wrong, the blades on the fan all turn at the same speed which is very, very, slow. No variance in any of the speeds. He also took the fan box, manual, registration card, etc. with him. When I called John so he could come back and make things right (he claimed his work was warrantied for a year) he got very sarcastic and hung up in my face. After one conversation, he would no longer take my calls and would only respond to me via text messages. He would not take responsibility for wiring the fan wrong and was quick to say these fans were made in China, were cheaply made, and that it was the fan and not him. He said this is what happens when we send all out work to foreigners. Despite these comments, he did say that he would come back and repair/​replace the fan but would never set an appointment to come back. I was patient with him and contacted him several times over the last couple weeks. He made derogatory comments and attempted to belittle me as the customer. He does not stand behind his work and only focuses on shifting the blame to the fan as opposed to repairing his work. I have been left with a dummy switch on my wall and a $ 200.00 fan that does not operate properly. I’m literally afraid that his work may lead to something catching on fire and causing significant damage in my home. I have kept copies of all text messages and conversations I’ve had with this individual. Check Better Business Bureau file!!!

This company works hard to get clients by offering «Big Deals» on a very famous site with «list» in their name. One of their «big deals» was to install a single ceiling fan for $ 49. Exactly 1 hour into it, they declared that there were «parts missing» (but didn’t say what parts), from the (sealed) box bought at Home Depot. Of course, in order for them to continue, we’d have to call back and schedule another appointment (at additional cost). Since the deal was to install a fan, not work for 1 hour, they did a classic bait-​and-​switch. Attempts to resolve this have been responded with one-​sentence misspelled emails refusing to live up to their commitment. Stay away from this company at all costs!