FedEx Office Print & Ship Center

The FedEx website is confusing and difficult to use. I have an account, but have to enter data over and over even after «saving» it. I created two shipments, one going and one return, using the same information, but when I got to the store realized that I was being charged an extra $ 2.31 for the return shipment even though it was being delivered to the same city it was being shipped from.
Fedex advertises «one low price» ($ 7.50) for envelopes, but my envelopes cost $ 12+ and $ 14+ for a total of $ 26 … NOT $ 15!
I asked about the discrepancy at Kinkos (FedEx), but was told «oh, that’s just the way it is» and was not offered a refund or new shipping labels at the cheaper rate. Customer service at this location is sketchy with reps having little if any knowledge of FedEx processes or pricing.
It seems as though the employees here try as hard as possible to do as little work as possible. For example, last time I walked in to ship an envelope, the sign at the self-​help station next to the counter read: «No need to fill out forms, let us do it for you», but when I got to the counter without the forms I was told «you need to fill them out» as she walked away to perform routine chores. Both times I have been there I stood at the counter while employee performed mundane tasks while I waited as long as 10 minutes for the customer in front of me to finish their transaction.
The only reason I return is because UPS is even worse than FedEx when it comes to customer service and the USPS is … well, it’s the USPS!
CombatCritic Gives Kinkos/​FedEx 3 Bombs Out Of 10

Seriously, I should have driven my package, it might have gotten there sooner. World’s slowest Fedex!

Pros: open 7 – 11 weekdays, downtown, clean store
Cons: Staff members seem to dislike their job, they act like they are doing you a favor, very little appreciation for customers. They cut orders to the wrong size. Paper is low quality. Printing prices are outrageous, especially when their are other places in town.

OK, so I accidentally checked into Kinkos, not realizing that Fed Ex and Kinkos merged like two lovers in the night. I’m always the last to know.
Going into a Kinkos without a severe sense of anxiety is a new sensation for me. Let’s review the anxiety-​provoking place of services list: Kinkos (or any copy shop), supermarkets and the post office. Possibly only the dentist ranks higher. So, thank you Fedex for making this experience a painless one.
There is a good amount of office supplies in here, in addition to copying and fed ex services. I even got my passport photo taken here and the gentleman who took it informed me that I had to have my shoulders covered or the photo would be rejected. I hope it wasn’t because he didn’t want to look at my shoulders cuz they are ugly. I can’t imagine why he’d think they are ugly, but see above. I am neurotic. I have to think over every possibility to the extent of debilitation. I jest.
In all seriousness, every time I’ve gone in here, the staff is extremely helpful and speedy. And really, that’s all you want in a copy shop, right?