BMWworx

Had a great experience bringing my ’06 M3 here for maintenance. Due to work schedules and a newborn, had not kept up with routine maintenance, so I know my car was due for a lot of work! The team at BMWworx did a thorough inspection and explained everything that was needed. Price tag was hefty, but I know that if I went to South Bay BMW the price would have been double. Also helps that they are right around the corner from my house and were able to get me in quickly. As soon as I pulled out of their lot my car once again felt fantastic to drive. Thanks guys!

This was my first time at BMW/​Mini Worx and I was impressed. Professional service, prompt responses and notifications, clear descriptions as to the services needed, and good prices. Much better than going to the dealer. I will be returning! Work was neat, treated my vehicle and myself with respect.

Stopped in for an oil change on my 325i without an appointment. They were able to accomadate me and were very nice. The price was high at $ 160 (with a Unilocal promo) but I was in a hurry and agreed to it. They reccomended some maintainence I knew I was behind on, which I appreciated, but wanted other estimates as theirs seemed high. They did a great job washing the car as well which I appreciated.
One note, and I’m not accusing, just putting it out there. My left head lamp was working fine when I rolled in. Not so much when I rolled out. Something like this seems to happen no matter where I take my car…

Big shout out to Shell S. for that review! Without her post on South Bay BMW’s page I never would have found this gem.
Great service, great price, really friendly service. Best part — no hassle/​bullshit with guilt tripping me into additional services that I do not need.
This is exactly the way an independent shop should be ran. Hell — All businesses should be ran this way.
I’m almost looking forward to my next service appointment with them!

I live in Northern California and have had number of BMW’s for a long time. Happen to be driving down to SOCAL to visit family when my break light turned on, I was baffled as I had checked everything on my computer before getting on the road and it still showed I had 11,000 miles before I had to change the pads. I did a search on my phone and found that the closest BMW dealership to where I was was the South Bay BMW. I’ve always had my cars serviced by BMW dealerships in NorCal and have been used to their great service so this was a no brainer.
To start the ordeal, it was the service rep who got me and he was extremely rude. He wanted to take me to the cleaners and when I asked him questions he gave me so much attitude that I was shocked he get to work at a dealership. Then again maybe I am spoiled but all three dealers I work with here are fantastic when it comes to customer service. I felt very distressed and called my husband to talk to the guy as the amount of money he wanted to charge me was outragous: $ 250 just to have them examine my break pads to see if they are worn (hello? I have a fully loaded 535 and all my alets are telling you that my rear break pads need to be changed, why should I pay $ 250 for diagnosis??? Not to mention I am never charged diagnosis fee in any of the dealers up North) Then he gives me an estimate of $ 1200-​$ 1400!!! Are you freaking kidding me??? Then he goes to explain that they need to replace all 4 pads even though my front wheels are OK.
I’m not a savvy person when it comes to car mechanics and I know BMW serice is not cheap but I felt he was taking advantage of my lack of knowledge and desperation as I was from out of town and needed to get the car fixed ASAP. For once I’m glad I listed to my inner voice and as scared as I was to drive the car without break pads I pulled out of the dealership to head to my sister’s house in Redondo Beach. As I’m driving I see a shopping center with different car shops and one had a BMW sign, called BMWworx.
I pulled in to their parking lot and was greeted very nicely by the gal (Stacey) that was behind the register. I was comforted even more when I saw many newer model BMW’s including M series parked there. I know the sporty M driver are more particular about their car performances compare to us sedan drivers so this place must do good work.
I shared my story and one of the mechanics looked at my tires and measured my pads and as my computer was saying all this time he «diagnosed» that my rear break pads were done. Here I saved the $ 250 diagnosis fee that literally took less than a minute. Then he checked my front wheels and they still had 6000 miles left and he suggested that I don’t change them yet as they are still in good shape and it’ll be more expensive to change the front break pads. (very honest, he could have told me otherwise and I’d buy it)
It was late in the day and I asked if I could bring my car in the next day as I only could stay in SoCal for 2 days. They gave me an estimate of $ 285, this sounded way off compare to South Bay dealership so to make sure I called my regular service guys at Allison and Peter Pan BMW up north and asked them to give me an estimate and one quoted me $ 385 while the other said $ 425. Now it sounded more right and the other question that came to mind was whether the parts were aftermarket, we checked the sku numbers and they were original BMW parts as stated on my recipt as well. So the next day I took my car in and it was ready the following afternoon! Best service ever from the moment I walked in all the way to the end with the most reasonable prices.

I was referred by a friend about BMWworx and all I can say is they have the best service and their prices are amazing. I refer everyone I know who has a BMW to them. I suggest you do the same.