Walmart Supercenter

Decent place to shop. Always have a great selection but super crowded and also a long wait to checkout. Still a good selection and open all day and night

Travel from DC to get everything I need. Always have shelfs stocked. Love this place. lines can be very long a times.

The people her are soo rude. They never have anyone at the cutting counter and you can call someone and stand their for 45 min and still not see anyone. I need some fabric really bad one day day stood their 45 min and then I finally walked up front and told them. The guy looked at me he was a manager and honestly said I do not know how to cut fabric… Wth. I’ve stood over in the paint department for a while also. If you are in a hurry go some where else customer service is a joke. I haven’t found one person in that whole place that doesn’t judge you.

Pretty sad I called 3 times while I was working in the yard to find out what the warranty is on their lawn and garden batteries. Seems there’s no training in the store because nobody can answer the question. This is why I don’t shop at Walmart anymore it’s a simple question people (how long is your battery warranty)

The customer service at this store is ridiculous and very poor! I called several times to be transferred to electronics and no one in that department would answer the phone everytime I was transfered! I am totally dissatisfied with this store’s telephone customer service!

As other Unilocalers have mentioned, you’re better off going to any other Walmart or across the street to Target. The sales associates here must absolutely loathe their job, because they are nothing but rude and miserable. It’s your typical Walmart, but the sales associates and horrible customer service earns this location 1 star.

I’ve been coming to this Walmart for nine years now. No complaints. I love it. Sometimes they are out of certain products but that’s just like any store. I’ve never had a bad experience with any of the team members. They have a great staff.

Had a horrible experience at this Walmart. I drove 1 hr to this Walmart because of the hours. At Approximately 0230 hrs I first a African woman by the name of Fsab was very unprofessional! I ask her a question pertaining to my return of a defective product and she ignored me. When I asked her again she yelled at me and said I heard you. Then I asked her what am I supposed to do? She told me to hold on. 10 minutes later she said customer service is closed «you come back in D morning» I explained to her I’m just trying to switch the product out and she said «They closed at 11 you come in D morning». I then asked for the manager. She points me over to her friend Talicia who said she was the manager. But she had no manager tags or anything representing she was a manager. She said the same thing. I left feeling very frustrated and wishing I never bought a damn thing out of this store! Then while writing this response I made contact with another supervisor outside older short heavier set guy. Asked him about the policies of returns and swap out. Seem like a knowledgable guy. He said «he doesn’t know why they did not exchange it and that if you have the receipt they should swap the product out». He told me he’ll prove it. I been to this store before and with out fail they have done exactly what he said. So I get back out of my truck and proceeded to go inside. Once inside this supervisor ask Talicia if she helped me and she told him the same thing customer service close at 11 he had to come back in the morning at 7 am. Then Fsab rudely said «ah wat are you doing» I ignored her trying to get this situation resolved and the male supervisor told me that «oooops I didn’t know about that». «You see that’s my co-​worker and she been here for more than 3 days unlike me» I said that I just told you that outside and you said you’ll prove it. He shrug his shoulders and I left again for the second time. Now I feeling extremely annoyed because now I have to drive an hour without swapping my baby girl defective scooter. THANK YOU! Walmart. Y’all sure do know how to choose your employees!
OMG I hate this place and will never come here again if I can help it!
Now the Talicia Manager is messing with me. I go back in the store to Had a horrible experience at this Walmart. I drove 1 hr to this Walmart because of the hours. First a African woman by the name of Fsab was very unprofessional! I ask her a question pertaining to my return of a defective product and she ignored me. When I asked her again she yelled at me and said I heard you. Then I asked her what am I supposed to do? She told me to hold on. 10 minutes later she said customer service is closed «you come back in D morning» I explained to her I’m just trying to switch the product out and she said «They closed at 11 you come in D morning». I then asked for the manager. She points me over to her friend Talicia who said she was the manager. But she had no manager tags or anything representing she was a manager. She said the samething. I left feeling very frustrated and wishing I never bought a damn thing out of this store! Then while writing this response I made contact with another supervisor outside older short heavier set guy. Asked him about the policies of returns and swap out. Seem like a knowledgable guy. He said «he doesn’t know why they did not exchange it and that if you have the receipt they should swap the product out». He told me he’ll prove it. I been to this store before and with out fail they have done exactly what he said. So I get back out of my truck and proceeded to go inside. Once inside this supervisor ask Talicia if she helped me and she told him the same thing customer service close at 11 he had to come back in the morning at 7 am. Then Fsab rudely said «ah wat are you doing» I ignored her trying to get this situation resolved and the male supervisor told me that «oooops I didn’t know about that». «You see that’s my co-​worker and she been here for more than 3 days unlike me» I said that I just told you that outside and you said you’ll prove it. He shrug his shoulders and I left again for the second time. No I feeling extremely ignored because now I have to drive an hour without swapping my baby girl defective scooter. THANK YOU! Walmart. Y’all sure do know how to choose your employees! another purchase after cooling off in my truck. So at about 0330 hrs I found my daughter’s hello kitty scooter. I figured I’ll buy this one and return the other one later today. So I ask a worker can I open this one to make sure it works since the box looks severely damaged. He said he didn’t know and that I should go to the cashier and ask the manager. So I go to the cashier and automatically she gives me attitude. I asked her as nice as possible can I open the box to ensure the product works since the last one don’t and this box is severely damaged! This thing Talicia then said you can buy it and then you can return it if it doesn’t work. I then asked her if you

Worst Walmart ever! 35 minute wait with only two registers open and lines extending well into the clothes section… I’m glad I was only posing through and I don’t have to live by it.

The only good thing about this Walmart is the location. It’s across from Target and Total Wine. Between these 3 stores one can get 75% of their shopping done. This Walmart is very cramped. Be prepared to see folks who do not know how to operate shopping carts, let their children run wild, and long lines.

If this Walmart isn’t the first circle of hell, it’s surely hell’s reception desk. The apathy and squalor at this location are off-​the-​charts. Shopping carts pile up in the parking lot in the handicapped spaces and at the front curbs. Employees are hanging out in little groups everywhere you look, chatting and laughing while phones ring off the hook. That would explain why calling Walmart with a simple stock question takes 30 minutes and two or three redials. Overflowing carts of stock waiting to be shelved occupy at least 50% of each aisle, forcing customers to weave their way through an obstacle course just to access the merchandise. Heaven forbid you ask an employee to move their cart so you can get a closer look at something; they make it clear that you are an inconvenience. The customer service desk is an exercise in frustration. It’s as if the employees working there have made a secret pact with each other to know as little as possible about how to do their jobs. Questions are met with shrugs (or blank stares from employees who are not fluent in English) and a heaping helping of attitude. Walmart is well-​known for giving refunds for just about anything, so the returns area is surrounded by tremendous towers of. .. stuff. Checking out is the last step in your shopping odyssey; there is no sense of urgency whatsoever. At no point does it occur to management to open more registers when the three available checkout lines are so long that they’ve extended into the aisles. If you shop at this location long enough, the apathy becomes almost humorous because you can’t quite believe that Walmart actually expects people to give them money, considering the way they treat their customers.
If you intend to visit this location, pack your patience. If you intend to visit on a weekend afternoon, turn around, cross 198, and head to the Target across the street. By spending approximately $ 5 more on your total bill, you’ll preserve your sanity and won’t feel like you need a tetanus shot when you’re done.

Friendly staff. All the gourmet products that I used to buy at other stores for thirty percent less $$.

Let me preface this review by saying I hate ALL walmarts anyway. This one is second to the worst one I’ve ever been to. And as a former Flight Attendant I’ve been to quite a few. On my way home on 295N after a long day of hiking, I thought I’d just run in here and pick up a few things to make a quick dinner. NOT. Nothing was quick about it. Had a hard enough time finding parking due to carts being scattered everywhere. When I did finally get into
the store after pushing pass what seemed like thousands of people, nothing I wanted was stocked on the shelves. No fettuccine noodles? Really? Ok moving on I can substitute the noodles. And that was a far as I got because they were also out of the cream needed to make the pasta. Needless to say I’m glad they didn’t have it anyway because if they did I was not going to stand in either of the four lanes that they had open with well over 20 – 30 people in each of them. This place is a zoo. Aside from the fact that I live too far away from this place to return, I’m sure I won’t anyway even if I’m on 295.

I used to frequent this Walmart all the time, back when my only ther option was the Walmart in Landover Hills. It was the lesser of two evils, and this location is a supercenter, so of course it was a tad better. As far as Walmarts go they all seem to have their own problems. With some its shady locations. Some have are not properly stocked. Some have horrible parking all hours of the day. This location has two out of the 3 I mentioned. The loaction is in a decent place, but the arking sucks, and the shelves at times look bare. The lines are long at times, and they seem to be real selective of when they want to open more lines up to assist in a rush. I have found myself going to the Walmart in severn more nowadays. The parking sucks at times, but it’s in a nice area, and stays well stocked. I may not like the snotty people I always seem to run into there, but at least the selection is good. This Walmart is juuuuuuust okay.

The website clearly states this location is open 24 hours. However, when we arrived at 11:45 p.m. we were very rudely informed that they closed at midnight. It would seem that a company as large as Walmart would have the resources to have an updated and accurate website. Additionally, the attitude that we received from the Walmart employees was absolutely unacceptable.

Super indeed — optical, bank, nail salon, Micky D’s, grocery section. Humungous parking lot, don’t forget to set the Find My Car app. And of course everything else you love and hate about Waltonstein’s monster. And as if that wasn’t enough, down by the far end of the parking lot next to the only way out, there’s a Sam’s Club. Consume mass quantities!

The service at this store has really improved and believe me it’s much appreciated.
My sugar got low today while I was shopping and one of the associates an older black lady, literally rushed up and offered a soda to me and the other associate at the cash register allowed me to eat a candy bar while I was checking out, very good service and again very much appreciated

Carts overflowing into the parking lot are not acceptable.
Check out the photos and you’ll see what I mean. They were taken at 10:30 AM on a Sunday morning. You have to question whether lower prices are with the increased risk of getting your car scratched and dinged,
It would be nice if this location could lessen their long lines at the registers and keep the parking lot in safer order.
It’s also odd that so many of the uploaded photos show the store with no people in it. In my experience it’s often crowded, with long lines at the registers and customer service.

Walmart… Walmart… what can I say? Is there ever any GOOD Walmarts? They have a small fresh produce section that suffices if you’re in a pinch but I don’t substitute this place for my grocery shopping. If you need something this place will probably have it and it’s 24 hours which is nice. You can also get a money order here if you need it. If I can help it though I avoid this place! The check out lines are ridiculously SLOW! And the staff are quite unfriendly and often talk to each other while checking out which slows down the line. Usually go to Target instead even though Walmart is closer.

A very «meh» Wal-​Mart that left me unimpressed. If this were my only experience with the chain, I’d never shop at Wal-​Mart again. Crowded and overstocked aisles, a shopping cart with a squiggly wheel and cashiers that really didn’t seem to care whether I was there or not.
I have been to good Wal-​Marts. I used to work for the company at their Bentonville home office. So I’ve seen good ones! And this is not one of those good ones.
Exiting the parking lot and getting on to Fort Meade Road and 295 is pain — you have to go all the way down to Sam’s.