The Lube Center

Great customer service! Although I did not expect to have to drive my car into the bay myself They will not clean out the inside of your car, or clean your windshield. The price ranges between $ 40 and $ 100. $ 3 extra if your car requires another qt of oil. Its clean, well managed and the staff is friendly and efficient. I do have to say for many oil change places this is a cut above!

After the dealership gave me a hard time about my oil change I decided to try someplace different. After a quick Unilocal search I decided on this place since they had decent reviews and wasn’t far from where I was. I pulled up and was taken right away. I didn’t realize they would do the oil change while I was in the car and no one bothered to explain that to me so as I was gathering my things to get out of the car they were handing me forms to complete. The whole process was less than 20 mins and we were done. I would have loved a little more explanation of the process since I was a new customer but overall it was a decent experience. I also enjoy that there was a discount for checking in on Unilocal

I’ve always had a good experience here. Everyone is polite and helpful. They are quick and reasonable.

Started going here for a year with 2 cars. Always really happy with the service. Quick oil changes and they give me the list of things recommended with no pressure to have them do the work. Will happily go back!

Not bad for a quick oil change =). I did go on a weekday during work hours so there wasn’t a lot of cars. Regardless, service was fast and direct.
— I told them I wanted the cheapest oil change and they did not argue.
— They told me I had XXX and XXX and said they don’t do these fixes here but they will note that these things may need to be looked into on the receipt.
— They try to sell me windshield wipers because mine was actually noticeable tearing apart. but I said I’d like to do that myself, and they didn’t put up a fight! :sigh of relief for not having to be a bitchy asian that fights for every penny!:
**yelp check in coupon totally worked and help. total came out to be ~$ 38 with tax (how did a quick oil change get to be so expensive! I may be dating myself but I remember when oil changes were $ 15 at goodyear! =P)

They don’t deserve a star! If I could, I’d give them a middle finger. It’s snowing today, the hours on their door say 8 am — 7 pm, yet when I entered at 1:30 pm on this Tuesday, the female manager looked at her employee and said «We’re closing!» in an irritated tone. When I said I wasn’t sure where to park, the employee by the door said «Go park across the street and give your keys to whoever’s across the street!» He insultingly laughed in my face. He again joked that I should just leave and give my car to a random person across the street then they’ll take care of my car later.
Then the male manager rushed over to us, and again, instead of talking directly to me, the customer, who’s in front of him, he also looks at his employee and says «NO! NO! We’re closed!!» His other employee was kind enough to check the prices when I asked him how much oil changes were, but BOTH of his UNPROFESSIONAL, RUDE managers made him stop. You know, because they’re closing and there’s no such thing as customer service during closing time at their shop apparently… Even though it’s only 1:30 pm.
I ONLY came here because of the «great» reviews on Unilocal,but little did I know they would treat me like shit on a snow day. Bitchy, rude, nasty customer service. I still can’t believe how UPSET the managers got when I came in during their working hours.
And here I was, willing to throw $ 300+ their way to change my tires and oil. Screw this place.

I work for a company that has a sizable fleet. They have always been good to us. We are in and out quick with reasonable price. I would recommend.

I’m not sure why I’m just writing this review, but here it is nonetheless. I’ve been taking my Honda to the Lube Center for about a year now and I’ve never had any issues. The staff is extremely friendly, professional and courteous. Any questions I’ve had they have no problem explaining and showing me the answer. They aren’t pushy with upselling any product or service and they do a great job in a timely manner.
I can’t think of anything negative to say about this place and I will continue to take my car to the Lube Center.

Came here for the good reviews. Ended up with terrible service. I asked this one guy if he could check my tire pressure as I got an oil change and ended up giving me a flat tire when I got home because he forgot to screw the cap back on right. Like really dude? You had one job…
High mileage Oil changes here are super expensive, $ 60. I could have done mine at firestone for half the price. Ridiculous.

One of my pet peeves is Customer Service. I’ve never ever rated/​posted a review in any site and this is my first time. Because this place has an EXCELLENT customer service, they earned this review!
Background: Recently moved in Laurel MD from College Park and been wanting to find a reliable place for car service (esp. Oil change) around the area, and thank God that I found The Lube Center! Originally scheduled an appointment at Darcars Nissan in College Park but due to distance and long wait, decided to cancel it and searched Unilocal.Found good reviews, So I tried it today.
Went first with my mom’s car. Was surprised that I can sit in my car while they do oil change. Raymond and Devin greeted me, offered drinks and explained everything was great. So I was in and out for like 15−20mins! Quickest and most convenient walk-​in oil change I’ve ever had! They honored the $ 5 coupon I saw on-​line so I only paid about $ 35 for my mom’s car’s oil change.
I went back after 20minutes with my own car (older car but still Nissan) and this time, manager Robert was there. He explained more things and this time I asked if I can step out my car and watch how they do it. They gladly said yes and they were even okay for me to go downstairs and check out how their bottom tech changes my oil change. Because they warned me and saw it slippery, decided not to go and just looked at their top tech’s (Devin) work. He said all the things he’s checking out loud while checking off his list. I was asking him millions of questions while he’s working on my car and he’s very knowledgeable, polite, and respectful tech! He answered and explained everything single thing to me. They recommended that I will need to have my battery change soon and power steering oil changed. He showed me how much it will cost and if I do the services, they will give discounts. He didn’t forced me to have them done so I only had the battery done + oil change. Paid $ 195 total with $ 15 off. They will give u receipt and coupons that won’t expire and can be used when u come back.
Devin also explained the weird sound I’ve been hearing from my car that Nissan Darcars said it’s nothing about. He recommended to go mid-​atlantic auto repair near Bowie for the belt pully repair and gave me $ 50 gift card that I can use when I go there!
The whole experience was a blast! I have never imagined that having a car service will be this cool, fun, and knowledgeable experience! They totally earned my trust and loyalty! I really really really recommend for everyone to go to THE Lube Center in Laurel MD! You won’t regret it! ;)

Great service from knowledgable staff. Brought wife’s car by and was out in twenty. Received a military discount and a treat for my dog. Will definitely be coming back here again. Thanks to Raymond and Ashley. This place is Bentley approved!

This is my first experience with The Lube Center. I went there based on Unilocal reviews, to obtain an oil change. Awesome experience! I wanted to find a more reliable place than my local gas station. THOSE guys told me I needed a new battery but the guys at The Lube Center did a free test and showed me my battery is in great shape. They also replaced my air filters quickly, seeing as how my old ones had dead leaves and raccoons all in it. Very quick service and wonderful friendly faces. Thank you!

Nice, knowledgeable staff. Quick service, done professionally and cheaply! I was very impressed at how quickly they were able to deal with my car — which had SERIOUS brake problems — and get me back on the road, all while dealing with other customers at the same time. I have no problems recommending this place for anyone needing maintenance or repair on their car.

I’ve been here a few times. Twice for oil changes, three times for things in my tire. Two screws and a nail I don’t know where I pick them up but they are really helpful. They plugged the holes quick and it was free. I always get fast friendly service for a great price. They give a military discount which I love, plus the shop is clean and you have the option to stay in your car. I’ll always go back.

I went there because my brakes were squealing, and asked for new brake pads. The mechanic took a look immediately and within ten minutes told me that my pads were fine and my brakes were just dusty. I’m so happy they didn’t charge me for doing work that didn’t need to be done, and they didn’t even make me pay for the inspection.
Any time a mechanic tells me that work –doesn’t– need to be done, they’ve earned my loyalty for a very long time.

The work was performed in a competent manner. However, the price quoted for a service is the starting point. Be prepared to pay 20 percent more than their original price by the addition of various fees which will not be disclosed until after the work is done. I will not use this service again.

This is the only place I go for oil changes. Great, fast service is the order of the day. I also felt confident that I knew what was happening when I left. I’m headed there this morning for a much overdue oil change!

This is indeed the best place to get your oil change. I was in and out in less than 15 minutes. The guys there are so friendly and really educated me on their services. I was truly impressed. Shout out to my man, Antonio! I will visit you again in 5,000 miles.

I have been coming here for about a year for fast oil changes and other routine maintenance like wiper blades, light bulbs, filters, refill fluids, engine flush, etc. In most cases I either have a short wait or get in immediately for them to begin. The work is done while you sit in your car, so you’re right there, seeing everything that’s being done. If you’re only getting an oil change, it takes about 15 min once you get in. I typically stop across the street and get some lunch to go (such as California Tortilla), and eat it in my car while they do their work.
They are really knowledgeable and make great recommendations but are not pushy about the services. Best of all, they’re friendly and not condescending when I have questions about the maintenance on my car.

Best place to get an oil change!!! I have never been to an auto shop and had excellent customer service. The staff is very friendly and they are also quick. Being a woman I feel comfortable going there without my husband. This is the only place I go to, to get my oil changes done. The come to your car window when you drive up and hand you a services menu, so awesome. The recommend work that you should have done and they don’t pressure you into getting it done.