Paradise Nail & Spa

I went today and had a horrible experience. The pedicure took 5 minutes and they rushed me to no end. They were so rude, beyond rude. It was a horrible experience. I went there to relax and instead I was stressed. They kept rushing me to pick a nail color and when I didn’t have my nail color chosen after one minute, they rolled their eyes and started talking about me. Then I the guy with the receding hairline (Andy) I think, to shave the sides of my feet because they felt a bit rough, he said I didn’t need it. I was paying for you. Do that, I was not asking if you thought I needed it!!! What in the world. He skimped on the top coat and got mad because I asked him to put more on. He literally took 5 minutes in total to do my feet and rush through the entire process. I told him I did not want him to do my toes and he got Furious and practically yelled at me in front of every client saying that he wasn’t being rude. Just him yelling in front of everyone at me was rude. When I complained to the owner about the situation he pretty much told me they were just too busy today and that I had to deal with it. I couldn’t believe my ears. This place has no idea what customer service is and they don’t care about you enjoying your experience. This is all about getting you in and getting you out, whether you are happy or not. If I could give them negative Stars I would. They did a horribly rushed job and you can tell. Please save your $ 60 some dollars and go somewhere else!!!

Awful. Unsanitary. Brown towels with dirt all over them. They’ve lost workers that were okay just decent. Owner is stingy and won’t upgrade polishes or any equipment. Never coming back might catch something

I am very disappointed with Paradise Nail & Spa. My friends and I bought Groupons to go and get our nails done together. However, when we called to book an appointment they would only allow 1 groupon per hour. They then rudely hung up on us. On the Groupon, it said no where that this was one of the terms of purchase.
We cancelled our Groupons and will not ever go get our nails done there.

First time there today and I was impressed !! They were quick I was a walkin and taken right away I had Quoin he was so nice !!! They prefer you bring cash! But it was $ 25 for a fullset which is very reasonable I didn’t get gel so I imagine that’s more but I will definitely be back !!! Very friendly staff have a ton of people working !! Would
Recommend to anyone

I like this place BUT, every time I come they work my nerves for the simple fact the always want to up sell their services. I understand you’re trying to make money, but when I tell you I want something I think I know what I want. I work two jobs so I can’t come as often as I’d like sometimes and when I do, I don’t need you to look at my eyebrows or feet and say long time. Don’t you think I know that!!! They do great work, but I don’t need you to constantly try to make me pay for extra services that I don’t want, whether I ‘need’ them or not.
I did get some Goddess braids here this summer as there are two braiding chairs in the salon. I loved my hair and I was in and out in like an hour and a half at the most. Would definitely get braids done here again.

I stopped going to this nail salon when they began charging an extra fee to remove gel nail polish. I have been to many nail salons and the removal is always included in the entire price of a gel manicure, never an additional fee.

Just the best pedicure done by GIGI. Her massage was the best I’ve ever had. She was seriously amazing:

It had been a few years since I visited the salon. Not sure why i hadn’t been back but glad I did. The salon is clean and inviting. I was greeted when I came in. Color selections were average and adequate.
I was immediately seated for a pedicure (decided on the hot stone). The technician wasn’t too talkative which is fine with me and she didn’t abuse me for a manicure or eyebrow wax (she asked once)
My piggies look great and I will definitely be back!

Everyone looks so mad here… Like they don’t want to be here, and it shows the way in their service. My tech was just going through the motions… the massage, nails.etc. i had to point things out a couple of times, but no apology… nothing. She definitely did not want to be at work today. I did give her 10% tip, only because I am nice. I usually give 20% if the tech is good and is detail oriented. Don’t these people know there are TONS of nail salons around here and everywhere else? Obviously, they don’t care about whether or not you come back. So, yup. I won’t be back.

I really enjoy this salon. This is not a high end spa experience but they offer every delux option from scrubs to hot stone services to waxing and hair braiding. The techs are skilled and creative. I love my tech, Nina (see my pic for her awesome nail art). There are always openings even though they are a busy salon but if you want someone specific I recommend making an appointment. They have every nail color you could imagine available. This is not the high end relaxing experience I sometimes look for but for a reasonable price you can’t beat the results.

I’ve only gotten my individual lashes done here. The first and only place I’ve ever trusted to do this. Im so afraid to trust any salon close to me in DC because of the unsightly lashes Ive seen in the city I drive just under or about 30 mind to get here. Here, they always turn out beautifully. I’ve had 3 different people do them and they always turn out great.

$ 30 and you don’t see where they begin at the lash line. Lasts anywhere from 1 to 3 weeks for me.
I’ve learned to go with the short ones and they still make the eyes very pretty. The longer ones tend to hit my brow bone with every blink and get irritating. Get lots of compliments!

I have been here twice and MAY return for an eyebrow wax, but NEVER, EVER, EVER will I return for nail or pedicure services. The first visit I received a really good eyebrow wax by a really nice younger Asian gentleman (and of course I can’t remember his name… sorry). While I was there I peeped the salon out and it was clean and quite busy. I figured that because of the volume of clientele, they did quality work so I returned to have an acrylic fill with gel polish. Man, was I wrong. The acrylic fill I received was hands down the worst fill I had ever received. The older gentleman DESTROYED my fingers with the Dremel Tool (he kept slipping) and I was bleeding from 4 fingers by the time he was done. Then he put a gel color on my nails that literally ran off of my nails as if I had a coat of oil over them. They obviously thin out their polishes, so watch for that too. Two of my nails were filed on the diagonal, and there was excess acrylic past my cuticles and going down my fingers. You could see the groove marks of the tool on every nail since he did not buff them out either. I was so upset that I didn’t say a word about the job in fear that I would explode and embarrass myself. Good nail salons are so hard to find. I highly recommend Exquisite Lifestyle across the street from the Arundel Mills Mall. I’d rather drive there than ever have a service from this salon again. Beware!

I’ve been here three times total — twice with my girlfriend and once alone. I would say that if you’re in a hurry, it’s a perfectly acceptable place to run through, because they tend not to have a wait, or dawdle much on the process. I haven’t found their technicians particularly friendly, or that they make any particular attempt at doing an outstanding job, but the job is always done. In summary, they won’t destroy your hands, but there isn’t anything to separate Paradise from any other nail salon.

Came in to get a fill with gel and pedicure. I would tell u the lady name but she didn’t care to even conduct a convo so I didn’t care to ask. I can say she is pregnant and sits in the 2^nd row next to the guy! She did my pedicure, I had to ask her if she could clean under my nails just like any other pedicure… I swear my pedicure was 7 mins! She didn’t even buff my toe nails and I was watching the other lady do. So yes she offered me a scrub but at that point I was already turned off. The lady besides me was getting a gel pedicure so the worker asked me if I wanted to look at the gels too, I said no thanks I’m getting a regular polish. She then started talking their language to my lady and she started to laugh! I said excuse me and she acted like she didn’t hear me. I asked her once she got to my nails if I could get gel on top, she was acting confused then asked the other guy. He said no w. e don’t do that just gel polish. I said I have a polish on now with a gel top coat. He said it don’t last, I said yes it does. Straight to the point they were tryna get me to spend extra when I could get what I want and always get! She wasn’t welcoming and spoiled me from ever going back. Pedicure was horrible!

Awful experience. Pedicurist basically ignored me. I sat in the chair for over twenty minutes while she finished someone else’s nails. My friend was started on right away and finished way before me. My pedicure felt very half-​assed. In the middle she left me again to go finish another manicure.
Manicure was way worse. I wanted a french gel but I was told my nails were too short and it would look horrible. Fine. Then I picked a solid color but was told that, too, would be awful. At this time my friend was done and waiting for me so I decided to just get a regular coat and leave. I had her pick any color because I wanted out and she must have picked the dullest pink ever. It doesn’t even look like I got my nails done. Then, she gets up AGAIN and does someone’s eyebrows. Never says anything. I’m pretty sure she only did one coat of polish. After a long few weeks I was looking forward to some relaxation, and this experience was terrible.
Also it was pretty clear they were talking about me in their native language. I don’t mind that normally, but it was so obvious. I felt really ignored and/​or that I was inconveniencing them. I think it was my manicure person in particular, probably, since there were other manicurists who seemed to be more attentive. In any case, I will not be returning.

My first trip was OK!
I went to this place to try it out… This place looks pretty busy in weekend. I was greeted fine and was given seat in next 10 minutes. I got Meni-​Pedi package. The girl who did my work was seems to be tired and didn’t care much about scrapping the dead skin off of my heals (which was the reason I went there) .she put tone of oil and run her hands through like one time to pretend that she did massage but didn’t really do it and left my legs super oily I personally think based on my other experiences she really didn’t file nails properly or really cared to clean the nail which was splinted.
Other places I go they normally file it so split is fine and smooth. I had to ask her to fix few thing few times. then it came to hand and I had one nail which was splinted pretty good. Same… didn’t really care to do much their either. I feel like without expertise I do better job at home then what she did. I asked the owner and told him that I really was not happy with services and he said he saw her do everything and she did it good… was reluctant to take a note on improvement.
That being said I saw few folks/​staff working around my chair and they were doing awesome job so I am going to try again with different person next time hoping to recover from my 1^st experience.

This is my 3^rd time going here. The first time Danielle did my nails. The normal gel fill with gel polish which I liked. So I made an appointment for the next visit. Unfortunately she wasn’t there for my appointment. So Karen was available. Big mistake! She did a rush job and they were sloppy. Someone else had to fix them. This changed my perception of the salon and the fact that Danielle didn’t show for my appointment.
Months later I decide to give them another try. It’s like the nail gods answered my prayers. Tammy did my nails and they are AMAZING!!! I wish I discovered her sooner! I definitely recommend going to her. Everything is perfection. Even my eyebrows came out perfect. I’m picky and always see the flaws, but not this time!
I gave 4 stars because of my previous visit.

I tried this salon on a late Thursday afternoon and they were able to take me immediately. They have an extensive nail polish collection which was a plus and they also have a section where you can get your hair braided if you’d like. There was someone sleeping in the hair chair though (she wasn’t getting her hair done) .kinda unprofessional! When I sat down with the nail tech she was on the phone and she didn’t even say hi. Bad customer service. Once she got done her conversation she became a little more pleasant. She did do a nice job on my nails. I also received a pedi and an eyebrow wax. The pedi was your basic pedi and was just ok. She barely scrubbed my feet and they charge you extra for callous removal and a hot towel. Most salons I’ve been too include those services in the basic pedi. As far as my eyebrows I requested for her to leave them thick and one brow is thicker than the other.
Overall, the salon is clean and they have a private eyebrow room. I may try this place one more time and try a different technician.

LOVE ME SOME JENNY!!! BEST PEDICURIST THERE!!! She goes to WORK on my legs and feet!!! I won’t go to anyone else!!!
Vicki — -my eyebrow girl!!! LOVE HER! Followed her from a previous salon. I won’t let anyone touch my brows but her!!!

My review is for the braid salon. Jennifer provided excellent customer service the first couple of times I went, but things have changed over time. Sometimes, she forgets to return calls so scheduling can be a hassle and you never know who will be doing your hair. The experience really depends on the braider. One was excellent. (Unfortunately, she left.) Others don’t care what you ask, braid too tightly around the edges and do a rush job just to get to the next customer. For $ 180, I expect quality and professionalism. I hate that she tries to charge me a higher price every visit. I think the touch-​up price is extreme for 2 rows ($ 80). My last 2 visits were horrible. I will not return.
The nail salon is okay. It looks clean, but I’ve never seen them disinfect anything and I swear my toes were itching after my last visit. I don’t play that, so I started using an antifungal just in case. They do a decent job, but I had a couple of bad experiences. It really is hit or miss. Be very clear about what you want… Ask about prices and «extras: to avoid surprises. You know how it goes. I will say that my nails usually look nice. I’m just concerned about the safety of their pedicure spa and utensils.