Mr Tire Auto Service Centers

This has been my go-​to place for small things (oil changes) and tires for a few years. Their prices are the best in the area that I have found. No complaints on those visits. Work was completed correctly, in the time-​frame agreed upon, and for a fair price. They have never tried to sell me on extra services or repairs. Anything they have recommended is either something I knew needed to be done or made sense for the mileage.
Recently I brought my car in for something more major (bearings replacement) when they came back with a price that halved what another shop estimated. Unfortunately, they broke another connected part and things became complicated with it being a holiday weekend. Accidents happen, so while frustrating, it’s forgivable. They were going to cover the added parts and labor expenses, but the car ended up being in the shop an extra 4 days because of the holiday and the part ordering process. There was also some communication issues. However, this review gets 5 stars because they made it right. Not only did they cover the added expense for the broken part, they took another $ 100+ off the visit because of my added time without a car. On top of that, the car drives smoothly after the service. Quality work. I couldn’t ask for more from a customer service standpoint.

Went to Mr. Tire first thing in the morning the customer Service was excellent. I was taken care of right away I was able to go into work with out any problems. They have a loyal customer should I have any problems later I will not hesitate to return. I so recommend this establishment to everyone.

If I could, this location would get zero stars. Always short staffed, can never take walk ins, even with no cars waiting. Employees constantly complaining about lack of help and pay.
This is not the mr tire you are looking for…

This place is a joke soon after you leave your car with them they will call you and tell you that there are other problems. Mr Tire even try to upsell my wife with 400 dollars in unneeded services. They even trying to sell her oil change that she did not need. I will never go to them again.

I stopped in Sunday afternoon to get my tire fixed after I found it flat in the morning.
The front desk person was nice and knowledgable. She said it would be 20 minutes and $ 30. An hour later, she came back and said tire was unrepairable and that I could take it and fill it up every day or two or get a new tire.
I opted for the new tire and bought the tire protection for $ 15. I asked for the tires to be rotated and was told it came free with the purchase.
Another hour later I have a new tire, but the tires haven’t been rotated.
Maybe this was a rare Sunday performance but I’ll think twice about coming back.

I always get good service and great prices.

They do good work and they are pretty fast.
The prices are not great but the staff is friendly and seems knowledgable.

This location is somewhat tucked away on Route 1, more or less across the street from Laurel Mall, but get in the right lane and drive VERY slow, and look for a small yellow sign directing you to the industrial park where the store is actually located.
I came here to get a brand new tire patched after a large screw was lodged in one. I called ahead to make an appointment (which they highly reccomend). The guy on the phone said it would take 20 – 40 minutes. Since my office is only a few minutes away, I was thinking I could just get it done on my lunch break.
I arrived a few minutes prior to my appointment time, and hung out in the little customer lounge. It is rather spartan with a newspaper and a small low def TV, but hey– it is a Tire shop, not the Ritz, so I can’t fault them there.
My gripe was with the time. 20 – 40 minutes became close to 2 hours. When I asked what was going on, they said they were uncharacteristically busy. Well fine and good, but still unacceptable. I ended up having to burn an hour of leave as I waited for my car to be returned.
The work was fine, and price fair– but the duration was unacceptable.
*side note– during my long wait I perused the show room of new tires– they are priced rather highly. It is possible you can haggle them down or something, but I just bought 4 new grabbers for my Xterra, and at nearly $ 250 cheaper than their sticker price, so I would stick with patch ups from here.

A life-​saver!
I’ve been here twice and the service was quick and went without a hitch. The staff was helpful and ‘schooled’ me on basic tire science and other car stuff I was clueless about.

No, no, no.
If you’re thinking of buying a Mr. Tire Groupon, DON’T DO IT! (Reconsider… read some literature…)
First — I handed the employee my keys, and told him it was the green Altima parked in front. He proceeded to stick my keys in a nearby Mercedes… hmmm…
Wouldn’t accept my Groupon from my iPhone, demanded a paper copy. The Groupon itself says «print or pull up on our mobile app»… When I asked them to point out the policy… they pointed to the itty bitty print on the bottom without reading it — guess what — it says nothing about print out required!
They stood there staring at me for a while and pretending to be busy on the phone. I took my business to a much friendlier and more efficient Jiffy Lube.
PS Why do they require your gender in their customer database? Creepy.

Having never been to Mr. Tire, I was a bit nervous bringing in my 1970 Triumph TR6.
I was greeted by Lance, the Assistant Store Manager as I walked in, and I immediately felt that I was in good hands. Lance was very knowledgeable and made me feel confident there would be no problems working on my car.
Eddie, one of their senior mechanics, replaced all four tires and then did the alignment. Eddie was terrific. He took two hours working on the alignment to get it just right, then explained the computer print out of the results.
Lance and Eddie were both terrific and I have no problem recommending this establishment.
Mark

After a close call during the first snowfall in December 2010 I finally took my car to switch out a couple of bald summer tires. The deals at Mr. Tire were too good to pass up. buy three tires get the fourth one free! So I decided to get all 4 tires replaced and also to get the alignment done (my car really needed it). They didn’t have the brand of tire that I originally wanted in stock… so the gentleman helped me pick out another set within my budget that upon checking reviews later… are better quality than the ones I originally planned to get.
The service was fast. they told me it would be ready in two hours. so I ran some errands nearby and exactly 2 hours later I get a call from the gentleman telling me the car was ready for pick up.
The gentleman explained all that was done to my car and even gave me a copy of the alignment stats for my car. My car felt super smooth and the alignment was done perfectly… very happy customer. Oh yeah I get free tire rotations! Will definitely be back!

I’ve purchased tires twice here over the years and have had no problems at all. The most recent time, they cheerfully placed a special order instead of trying sell me something more expensive. The order came in promptly, and the installation was quick and trouble-​free. I really don’t recall the time before that, but it must’ve been a postive experience. Otherwise I wouldn’t have returned, after all.
I’ve also had quite a bit of maintenance done here over the years, and had no problems.
Their waiting area is nicely decorated and has comfortable chairs. The restroom is also pleasant and always clean.
Accessing it can be tricky, since it’s off Route 1. (Also, Google Maps shows their little icon south of the Burger King, but this is entirely wrong.) Traffic is chaotic, and the entrance is swallowed up in retail sprawl. The best way is to approach from the south (if you’re coming from I-​95, make a right on Van Dusen Road, then a left onto Cherry Street & another onto Rt 1, using the rightmost turning lane). GO slow (let ‘em honk!), and watch for their bright yellow sign.

First! That being said, the service at Mr. Tire was great! I was on my way home from work trying to figure out where I was going to go for an oil change and a tire rotation when I checked my mail and saw a flyer for Mr. Tire. I immediately called them and asked if they had a slot available and they said they could get me in as soon as I got there. So, I changed and dragged my lucky butt over there. Turns out that even swamped these guys can find a way to get you in. The 2 managers up front (I think their names were Rod and Dan) were awesome. They were great to talk to and were very accommodating. PLUS, I handed them the flyer I had looked at and they gave me 2 coupons for the services instead of the 1 they were only allowed to accept. Now THAT’S service! I plan on going back to Mr. Tire for every oil change, tire rotation or whatever unexpected bumps that I will inevitably run into down the road.