Clark, Clements, Klein, and Syeda

I’m unsure why this place has such terrible reviews! They take such amazing care of every patient the wait times sometimes suck — but the staff is overly friendly and always helpful! They take care in each patient and are very thorough! I love it here

I was a new patient to Dr. Syeda this week. Before my appointment I went on line to get the address and saw all the negative reviews. I almost cancelled my appointment, but decided to give it a try, and if it was as bad as all the reviews, I wouldn’t go back.
I am quite happy I decided to give them a try because I had a wonderful experience. Every person I came into contact with on the staff was friendly and professional. The waiting room was old, but not dirty. The exam rooms were again, old, but not dirty or smelly. I know from excperience, my husband is a doctor, that especially in the northeast where people are walking in and out with wet, salty shoes, things get beaten up pretty quickly. Unless you are willing to replace carpet and recover chairs yearly, they can look a bit worn.
Dr. Syeda herself was really sweet and very interested in listening to my concern and completely explained things to me. I didn’t feel the least bit rushed. I actually felt like she was more interested in me than my past doctor, who I had been going to for 16 years.

DO NOT GO HERE!!! I wish there was a way to give –stars. This place was the absolute worst. Staff was not friendly and I don’t think I actually received the services I came for, but got charged for! They’re money hungry people with no care or concern for others.

I’m actually shocked by the negativity towards Dr. Syeda. I, too, had heard some negative things about her, but she did a phenomenal job with my daughter’s C-​section birth, and she was also super sweet and compassionate. On the flip side I found both of the older, male doctors were not as warm or supportive during my pregnancy. However I have found everyone to be friendly, competent and helpful across the board for the 9 years I’ve been at this practice. Really have had no complaints. The wait can be longish, sometimes, but even that hasn’t been a big problem for me.

The only star would be for Dr. Clark and Dr. Kasali. To start, I’ve read some issues with the wait times-I’ve never had a problem with the wait, I was typically seen fairly quickly even during emergency visits. However, I’d gladly wait an hour if I knew for sure whomever I’d be seeing was a solid medical professional. During my much anticipated 20 week ultrasound to find out the sex of my baby, I was told the sex and not shortly after, was seen by doctor Syeda. (Dr. Kasali, the only person in this office willing to explain anything explained to me upon my first visit here that I would be eventually meeting all 4 practitioners throughout the duration of my prenatal visits.) Dr. Syeda harshly and callously breezed in the room to promptly inform me that my baby had an echocardiographic focus on his heart and that it was a typical marker for Down’s syndrome and that I would now need a level 2 ultrasound to further investigate. Obviously, my husband and I had lots of questions after our happy appointment went suddenly awry with the incompassionate and uninformative way this news was delivered, but all of our questions were met with Dr. Syeda’s impatience and unwillingness to answer. When further provoked by my husband as to what the statistical likelihood was that or child did indeed have Down’s syndrome based on this find, we were met with a rude, inconsiderate sorry excuse for a medical professional who made it all too clear she had better things to do than answer some very vital questions for first time parents. She made us feel stupid for asking and her answers were open-​ended and not confident at all. Almost as though she herself had little information on the subject. Which would have been better to hear than «what do you mean» and «of course it means he could have it, it wouldn’t be a marker otherwise.» After a level 2 ultrasound revealed there was nothing to be concerned about, we went in for our 34 week ultrasound only to be met with yet again, another ill informed nurse practitioner who was equally as useless as everyone else in this practice and was completely thrown off by my husband’s questions yet again. The staff is incredibly rude and messed appointment times up on us on two separate occasions, do not go here, especially if you are a first time mother. One good doctor in a practice that you are not even guaranteed to see is not good enough. If I could speak with Dr. Kasali directly I’d recommend she find a different practice to be a part of as she doesn’t belong here.

This is the worst practice I have ever been to. I went there a month ago and waited an hour before seeing anyone. I had to return for some tests and after saying something to the secretary after again, waiting an hour, I was moved into the exam room where I sat for another half hour without seeing someone. When it got to two hours I walked out. I have never seen such a group of insincere, unprofessional, and inconsiderate doctors in all of my life. I do not recommend this practice to anyone.

AWFUL!!! I cannot stress how much I hated going here. SWITCH NOW OR DON’T EVEN COME HERE!!!
#1 its filthy. Downright disgusting in there and smells awful. It isn’t warm or welcoming, it’s so gross. UGH!
#2 their receptionists are often rude and their phone lines are always set to their away message (ie. hasn’t opened yet, or they are out to lunch) even when they are supposed to be there, and this almost ALWAYS happened when I called. I would literally call at 2pm and their lunch message would be on or at 10 saying it hadn’t opened yet. SUPER ANNOYING.
#3 some of the nurses are plain rude and not nice. I went to the same person consistently (Katie Mcdonald who is actually very nice and helpful) but one time she had called in so I was given a different woman (not sure who). She basically refuted everything Katie had told me and marked me as an idiot because I kept saying it was against what Katie had told me and Katie had been my nurse practitioner for years. I was furious.
I could go on. I absolutely hate it here. When I switched I couldn’t even believe what I was missing. I never knew a gyno office could be so nice since I was subjected to Clark’s dump for so long. (I suggest Josefina Marin – an absolute doll and her office is super clean, welcoming, smells nice, much nicer staff etc)
STAY AWAY!!!

I have heard negative comments about Dr. Syeda from a close friend before…
But I would like to complement Dr. Kristine Klein (who had been recommended by my wonderful primary physician Dr. Holly Cleney).
Dr. Klein listened to all my concerns and anxieties, counseled me with great patience, and when time was right performed an elective hysterectomy with great results. Her «bedside manner», patience, and woman-​to-​woman understanding have been very beneficial to me.
This has been a very positive experience (after I had fired 2 other GYNs in a different practice).
However, the waiting room was awful — I dreaded the long waits, screaming babies, disorder every time I came there.

I’ve been a patient of this office for a little over a year. I’m very happy with the compassion and professionalism of the staff and nurses, but I’ve had such a horrible experience with the doctor they assigned me, that I requested to see someone else in the practice.
I’m pretty convinced that they must stick all new patients who don’t know any better with Dr Syeda. She has absolutely no compassion, horrible bedside manner, and bungled one of my procedures. If you try to discuss your issues or ask her a question, she acts like she doesn’t have time for you and that your worries are stupid. When she is performing a procedure, she doesn’t explain what she’s doing, she just goes ahead and does it, leaving you startled and in pain.
I am not alone in my bad experience with her. My friend was unfortunate enough to have to call the emergency line when Syeda was the doctor on call. My friend was experiencing severe side effects from her new prescription, and Dr Syeda basically told her it was all in her head, that the prescription couldn’t be causing it, and to just go to sleep.
So I’m going back in a few weeks to see a different doctor, and will update my review accordingly. But new patients beware, do not let them stick you with Syeda!