Vegas Pool Table Movers

I recently purchased a pool table from a friend of mine. Needed to have it moved and re-​felted.
After calling around, I ultimately chose to go with Alan and his team. We spoke the day before the move of the table, he confirmed the time and everything that we had discussed over the phone.
Morning of the move as I was on my way to the location the table was being moved from, i received a call from Alan stating he was there and ready to go. 15 minutes early. it was pleasant to see that the appointment time mattered to him as it did myself.
No issues moving the table from my friend’s to my place. They then took their time reassembling the table and

I had to hire a professional pool table moving company to move a pool table that I bought from a friend. My friend recommended Vegas Pool Table Movers because he used them a few years ago and was pleased with their service. They disassembled the entire table and carefully put the pool table in their truck to drive to my house. Once they got to my house, they reassembled AND leveled it. I thanked my friend for recommending this company to me because they did a great job.

This company is HORRIBLE!!! I hired them because Alan gave me a deal over the phone and then when they got to my house with my pool table he changed the price to more and told me he never told me anything that we talked about on the phone! I’m pissed! Horrible customer Service! Don’t use them!

I absolutely loved the service received by this company. I called a few people that were advertising but went with this company for several reasons. First, they could prove they were licensed and insured. A few people said they were but when I asked for the documentation it wasn’t produced. Second, I know what products good movers use and they use it. I’m not a novice player and some of the other guys tried to tell me it was acceptable to use automotive bondo to seam the slate — Nope. These guys gave me a window, showed up, did amazing work and I couldn’t have been happier.

Alan Rivlin the owner was very nice when we spoke about picking up and delivering a pool table from my neighbor. That was the end of his civility. He arrived at my neighbors and then called advising that he had a problem because it was one piece and not three piece slate and two heavy to move to my upstairs game room with the crew he had. Understandable — so he says he has to find a crew to move it upstairs & call us back. He never called that day but we later find out he picked up the table anyway because my neighbor was moving and wanted it out. First of all his contract was with me not my neighbor. When we called him the next day he then said he’d drop it in our garage but couldn’t take it upstairs and it would cost more money. He yelled at us and hung up. Later he refused to answer all my calls til I called from a different number. Then he said the table and accessories were his and he didn’t have to bring them! He screamed and told me he didn’t have to do anything! After my sending a lengthy text msg detailing my law enforcement background and legal remedies I’d seek he texted agreeing to deliver the table and saying he wanted cash on delivery after taking my personal credit card info! Due to this extortion I had no choice but to pay full cash price for a service that was horrible if I wanted my pool table. After further checking his address is bogus, the BBB has no record and I’ve yet to get valid license or actual insurance information for his alleged legal company! DO NOT USE THIS THIEF!!! Danny & Charlene J