US Post Office

I’ve been to this location a couple times and finally decided to leave a review. Not once have I ever received friendly customer service from this location. While I was waiting in line to drop off my package one of the clerks came out to lock the door with two minutes remaining before actual closing time. It was a little offputting to see that this individual was smirking and quite joyful to see people upset that were trying to drop things off.
I understand sticking to closing times in order to maintain labor numbers. But for an employee to physically show how excited they are to upset a customer is very disappointing and unacceptable. And then for this employee to go back to the register and banter with a fellow employee about how those people should’ve gotten here two minutes sooner is just disgraceful.
It’s not fair to say that all postal workers are bitter employees but this location definitely reinforces the stereotype. I will say that United States Postal Service rates are definitely affordable. This location, at least during the times I have visited, has not been too busy

This one is right by my home and it’s not too bad for a post office. Smallish parking area bumps up against the GIANT Indoor Swap Meet lot, so for a couple extra feet you can even park sideways if you want!
They do Passports, all the usual stuff. Staff isn’t as grumpy as many others are.
Don’t lick anything in there and you should be able to make it out without catching anything. Hehehe

From 1÷28÷16
This place is kind of tucked away in the parking lot next to the swap-​meet, which seems like a sketchy location. But, I had to say to myself «Well, it’s the post office– it’s not supposed to be pretty or spectacular! «I will say that the staff is very helpful though, and it does get busy here.

Yeah I hear people always raggin’ about the post office, but you know what gang? The postal service has the best deal anywhere in the world! You can ship stuff all over the world, it is cheaper to use the the US Postal Servie, then any of those private shipping companies — FedEx, UPS, DHL… etc.
Last month while I was in Las Vegas, I did a very quick trip just to watch my beloved Hawaii Warriors play football against UNLV.
While I was in Las Vegas, I decided to go up with just a duffle bag for my luggage, as I was basically away for just 2.5 days.
As a professional traveler, I like to travel light, and if I take something with me on a trip… I’ll be sure to use it!
Don’t you just hate it when you over-​carry stuff & not use it? I’ve learned over the years from all my travels for work to «travel efficiently», and I hate carrying extra stuff… because all you’re doing is lugging excessive weight!
How does the Post Office come into play?
Well, on my trip I decided to got to Trader Joe’s (It’s a Hawaii thing… we don’t have TJ in Hawaii).
But that’s not it gang… sure, I could have carried some of the stuff I bought home (which I did), but due to security, & TSA rules… if you buy anything «liquid» or «paste» it cannot be over 3 oz. when you do any kind of carry on.
Catch my drift???
So after buying a few bottles of cookie butter for my sweetie (she likes that stuff), I realized I could not carry that onto the plane with me, so the next best thing to do… yes gang! Go to the US Post Office, get one of them free — «Flat Rate» Boxes, load up all your junk that you bought (and make sure you pack it carefully if it’s fragile), then tape it up… and ship it out to yourself! In this case… back to da 808!
Whaaaalaaaah! Not only was it cheaper to ship (even cheaper than paying for airline luggage, which usually runs from $ 25 to $ 35 dollars), but you don’t have to carry it home either! What a smart Hawaiian I am ‘eh!!! Lol!
So if you folks ever load up on omiyagi when you travel… may I suggest this method to work around the dilemma you’re in.
Just an FYI…
Large Flat Rate Box cost only $ 17.90 to ship. If it fits… you can ship!
Medium Flat Rate Box cost only $ 12.65 to ship. And again… if it fits… you can ship!
This Post Office also has a automated kiosk, which is nice, because to can still ship items out when the post office is closed, or say you come here on a Sunday to ship something out (when the post office is closed).
In my case… I shipped my box out on Sunday, and used the kiosk! No problemo gang! Easy bruddah! Winning!!!
What a great service that the US Postal Service provides! MAHALO! :D

Keith and EJ are always so polite to newcomers and the regulars alike. It’s no surprise that my wife insists we drive out of our way when we need to go to a USPS store. Keep it u guys!

Would’ve received 3 stars if I hadn’t witnessed sheer racism towards a Hispanic gentleman who was trying to mail gifts to his family in Mexico. Her name tag said J.D. and after a kind customer helped translate for her another customer joked that J.D. should learn Spanish. J.D. looked at the Hispanic customer and said, «No, he needs to learn English!» I was appalled! The gentleman was so nice, and I could tell he felt bad for not knowing a lot of English. Once again, government employees putting down and shaming CITIZENS. I do a LOT of business with USPS, and this place will never see it again!

Why is the USPS so inconsistent in Clark county? I couldn’t even get to this location due to the roadwork blocking out the entire block. I went to another location where the self service machine wasn’t working properly. I went to a third location that was closed. I ended up in a 4^th location that was operating but I hope the mail doesn’t get lost. They just leave the mail out in a big bin.
I kind of gave up on receiving all my mail in Clark county and just went paperless.
There are so many locations but quality is lacking.

If I could give this place a negative star I WOULD!!! I had a package intercepted (an extra 12 fee) and it was supposed to be held here until pick up. However according to the lady on the phone nobody was notified and it was sent out for delivery. She said she would dispatch the driver and make sure he brought my package back to the station and to come pick it up and to come in and pick it up the next day then said goodbye and hung up. I called back later that day right before closing to make sure the post man didn’t deliver my package and was able to bring it back to the station. A man answered and after having me explain twice what my situation was he placed me on hold and told me he was gonna get the lady who I spoke with earlier since she knew what was going on and could handle it (didn’t I just explain to him twice what was going on) after a 30 MIN hold I hung up. Apparently they can leave people on hold and leave work for the day with out a care!!! I will definitely be asking for a refund and complaining to corporate!!!

Im still surprised at the customer service and level of rudeness I just received from their employee as I type this. Ive been coming here on and off for the last ten years and Ive never once encountered someone like this woman before (JD was the name on her badge).
In fact, there’s a black gentleman, cant remember his name for the life of me (he has earrings and he’s bald) that has worked there for as long as Ive been going. He’s super friendly, super efficent and just plain great at his job! He needs to be recognized for his customer service and attitude! If I can rate him alone I would give him five stars because he’s that great!
Perhaps JD should take some pointers from him!

Needed my passport had went to a different location twice an they were so rude so I went here at 830am on a Saturday morning even tho I knew they passport line was 10am the way they talked an helped customers was unbelievable! I enjoyed watching folks enjoy what they do… I was done by 1001am… i had my kindle an what I different experience than the Emerald branch

If u happen to come here on a Saturday for passport (s)make sure they have someone here that is helping out that day otherwise u will be standing in line for nothing. Also the back line is the passport line. Everyone in this post to office is very nice and the people here r very informative.

This one is hidden. So the lines tend to be small. In and out, works for me. Some of the other locations can be crazy. Always homeless people hanging around this place. The one guy I have been seeing for 12 years + living on the streets. What a shame. He might need some meds.

…I guess they could just let the vagrants move into this Post Office. Seriously filthy facilities, many questionable sorts hanging around even at 4:30pm, and rude customer service. I admittedly don’t expect much from the USPS at this point, aside from overpriced and low quality service, but this place is seriously in need of an overhaul and at least a security guard.

Parking is plentiful and the check-​out line goes fast, staff is professional and friendly.

Very nice, helpful and quick.
Kinda messed up on my payment, but it all worked out fine, customer service was great. Will continue to go there.

My mom always said «If you don’t have anything nice to say, then don’t say it!» Well I have nothing but good things to say about this location and their workers.
I bought a bunch of stuff from Trader Joes and wanted to ship a bunch home so I didn’t have to carry it back. I don’t know how we got on the subject of how I look like Jet Li (at that time I had shorter hair and I was leaner) but it was joke after joke. They helped me pack up my stuff and even gave me tape for my box left from a previous customer. The guy must of been a Tetris master they way he got it all to fit.
Got my goodies at Trader Joes, help with shipping it back home and next stop as In N Out… how much better was my day going to be!!!
Lots of parking and friendly staff that is more than willing to help you out. Love this place!

Have a PO Box here for over 10 years. Always had great service. Friendly and always helpful employees. The private sector can learn a few things from these employees.

It’s a post office. It is probably the hardest post office ON EARTH to find. Well, to be fair, I have been to many post offices here in the U.S. but not world-​wide, so it’s the hardest post office in the country to find.
It is too small and covering too much geographical area, aside from the fact that it is NEARLY IMPOSSIBLE TO FIND, so it has many challenges it must face serving so large of a customer base. I buy my own labels, discounted of course, online and package at home (or in the car in a pinch) and therefore don’t deal with the line or the TINY counter for people to use to pack their parcels. There is no bin (too small for a bin to be out) for already-​paid packages so you just leave it on the counter in the far right after walking through the third set of doors.
Would it kill them to have some signage so you can see from Decatur or Oakey that a USPS office is here? Apparently it would. I must have driven around (and behind) and around some more this post office for over half an hour looking for it the first time I came here. It is pretty ridiculous. It actually cannot be put into words so I will take a few pictures to let you decide. — E

I didn’t have to stand in the line today. Thank goodness. Only dropped off an envelope in the mail drop. It doesn’t seem to matter if it’s Christmas time or just a random Wednesday, it’s always busy here. I just try to use the automated machine where you can weigh your envelope or package yourself, then prints out your stamp for you. Same thing if you want to buy stamps.
I don’t think I’m very much with the times, I think you can do your postal services much easier now. Can’t you get them to pick up your packages for you, if you use FedEx? Buy stamps online or at the checkout counter at your grocery store? I think I’ll have to remember these methods next time. We’re just creatures of habit, I guess.
Try another branch, that’s my suggestion. This location has more than they can handle.

Always busy. Tight facility. If you need cash back without a $ 3 or more fee just buy a $ 0.01 cent stamp and add your desired cash back.