U-Haul Company

Horrible place! I rented online and went to the place where I rented a trailer. It’s right by my house. I walked in and said that I had a 6 by 12 trailer rented. The guy behind the desk said we don’t have any trailers you can go to Russell Road. I said don’t want to go all the way up there. He said well then you’re screwed out of luck! I said do you have a smaller trailer? He almost yelled at me saying I don’t have any trailers! When I told him that my email said that I can pick up the trailer where I rented it, which is where I was, he wanted to see my email. Then he said «Go to Russell Road its only 3 miles». I said I go to Russell road all the time and I think it’s more than 3 miles. again he yells at me saying it’s only 3 miles! I measured it. It was five and a half miles. At least Russell Road took care of me. I will never go back to u Hall on Paseo Verde.

Called this location to report a Uhaul pick up truck that was going about 100 miles per hour in a residential zone and almost side swiped me and another family vehicle in the other lane ahead of us. The older man who answered was very abrupt and quite uninterested. Nihilistically saying «Way’ll did ya ‘er didn’t ya ‘er not git uh truck number?» I told him that I was able to write down the Arizona License plate number. As I was reciting it to him he cut me off saying, «Hay hay hay now ev’ry truck I get has uh Arizona license plate buddy.» I tried to finish giving the plate number and was cut off again. I then told him that I already made a report and then he cut me off again yelling, «Way’ll that’s fine I don’t care it aint even my my truck. The only truck I got is right here in front of me!» I said, well it could very well have been this truck as the kid who was driving it was going close to 100 miles an hour. He said, «It’s not my problem, this is my only truck & it was turned in an hour ago. Seems to me this might have been his son borrowing a work truck or some since he was so defensive. Either way the management doesn’t care if you drive 100 plus mph in a residential zone and almost kill family vehicles. So if your needing a get away vehicle this may be your location!

I believe the zip code is incorrect.
The name of the business is: Storageone (U-​Haul Neighborhood Dealer)
1294 Paseo Verde Pkwy
Henderson, NV 89 012
(702) 568‑4017
Nobody likes to move and I am no exception, but I must say the wonderful husband and wife originally from New York are the most delightful managers I have encountered in any business. The customer service for this U-​Haul rental location should serve as a prototype for all business.
I highly recommend to go here should you need a truck. This place made our painful move a little bit more pleasant.